Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Confused by Medicare Part B double payment reimbursement and tax withholding - Social Security math not adding up

Just got the most confusing letter from Social Security about my Medicare Part B reimbursement and I can't make sense of their math. I received a small check for $162.80 on January 27th (which was unexpected), and today I got a letter explaining it's for the "Double Payment for Medicare Part B" but I'm still confused. The letter states: 1. I'll receive $162.80 around Feb 11, 2025 (even though I already got it on 1/27) 2. This is money I'm due through January 2025 My situation is this: My first actual SS retirement benefit is scheduled for January 2025, with my first benefit check coming February 12, 2025. Back in November 2024, I paid 3 months of Medicare Part B premiums upfront - covering December, January & February. I paid the old premium rate of $174.70 for December and the new rate of $185 for both January and February. What's really confusing me is that I have 12% tax withholding set up on my SS benefits. The math shows $185 - 12% ($22.20) = $162.80, which matches the check amount. But SSA told me both over the phone AND in this letter that the tax withholding is supposed to apply AFTER they deduct the Part B premium - not TO the Part B reimbursement itself! So my questions: Is this check actually reimbursing me for my January Part B payment? If so, should I expect another similar check for February? And why are they withholding taxes from a premium reimbursement? The whole thing seems backward and I can't get a straight answer from anyone I've talked to at SSA.

Aisha Hussain

•

why is everything with ssa so complicated!!! i swear they make it confusing on purpose so people give up trying to understand. happens with EVERYTHING not just medicare stuff

0 coins

Ethan Clark

•

EXACTLY! Their systems are from the stone age and nobody there seems to understand how anything works either. Every time I call I get a different answer to the same question.

0 coins

Nia Wilson

•

One more thing - double check your February payment to make sure everything is correct going forward. Make sure they're deducting the right amount for Medicare Part B and that your withholding percentage is being calculated AFTER the Medicare deduction, not before. The first couple months of benefits often have little glitches that need to be fixed.

0 coins

NebulaNomad

•

That's excellent advice - I'll definitely check all the math on my February payment when it arrives. Thanks for the heads up!

0 coins

Amina Sy

•

my uncle said something about requesting a recalculation but that was years ago, maybe its all automatic now?

0 coins

Natasha Petrova

•

Yeah it's automatic now - they do it every year. Your uncle probably had to request it in the old days before everything was computerized. The SSA systems handle it all now without you having to do anything.

0 coins

Emma Davis

•

To give you more technical details: SSA calls this process the Automatic Earnings Reappraisal Operation (AERO). It happens automatically every year, usually completed by September or October, and any increase will be reflected in your December payment (received in January of the following year). The calculation is based on your highest 35 years of indexed earnings. Each new year of substantial earnings has the potential to replace a lower-earning year in that calculation, which would increase your Primary Insurance Amount (PIA). The actual increase you'll see depends on several factors, including how your current earnings compare to your previous 35 highest years after indexing for inflation. For many people continuing to work at your age, the increases are modest but worthwhile - typically 0.5% to 2% per year of additional work.

0 coins

Paolo Rizzo

•

Thank you for explaining the AERO process - that's exactly the kind of technical explanation I was looking for! I appreciate knowing the specific timeline of when to expect any potential increases.

0 coins

Olivia Garcia

•

I don't know why everyone's making this so complicated. Just file for your own benefits now and if the ex-spouse benefit is higher they'll adjust it automatically. That's what my cousin did. Waiting until 67 is ridiculous anyway, birds in hand people!!!

0 coins

This is actually incorrect advice that could cost thousands of dollars over a lifetime. Filing early permanently reduces benefits, and there's no automatic adjustment to the higher benefit later. Once you file, the reduction is permanent. For someone with average life expectancy, waiting until FRA or even age 70 often provides significantly more lifetime income. Each situation is different, which is precisely why the original poster needs accurate benefit estimates before making a decision.

0 coins

Diego Fisher

•

Don't forget they have that stupid earnings test too if your working!!! If you claim benefits before FRA and earn over the limit (like $21k or something for 2025) they take back $1 for every $2 you earn above that amount. ROBBERY!!!

0 coins

Evelyn Kim

•

That's a good point about the earnings test. I'm only working part-time now, making about $18k annually, so I should be under that limit. But definitely something to factor into the decision.

0 coins

Julian Paolo

•

OMG I've been trying to figure out this exact same thing!!! I'm 66 and so confused about when to take my SS. My husband wants me to wait but I don't think he understands that we might not live long enough for it to matter? Both my parents died at 78 so I'm really worried about waiting too long. Did any of those calculators people mentioned actually help you make a decision yet???

0 coins

Noah Irving

•

One consideration for married couples is that the lower-earning spouse will inherit the higher-earning spouse's benefit amount when they pass away. So if your husband's benefit is significantly higher than yours, it might make more sense for him to delay (to maximize what you'd get as a survivor) and for you to claim earlier. This is called a "split strategy" and it can be very effective.

0 coins

KhalilStar

•

Thank you everyone for the helpful advice! I checked out the Open Social Security calculator and it was really enlightening. Based on my family history and current financial needs, I've decided to go ahead and claim my benefits now at FRA. Having that steady $2,750 coming in monthly will ease my immediate financial concerns and let me leave my investments alone during this volatile market. If I end up being the family outlier who lives past 85, I might slightly regret this decision, but the peace of mind now seems worth it. Really appreciate all the perspectives here - gave me a lot to think about beyond just the basic break-even calculation!

0 coins

Just to follow up on my earlier comment - I should clarify that what you're looking for is sometimes specifically called a "Medicare Premium Bill Statement" (for those who pay premiums directly) or a "Benefit Rate and Medicare Premium Notice" (for those with premiums deducted from Social Security). I recommend calling and using these exact terms. When you reach a representative, explain that you need documentation showing your Social Security benefit amount WITH the Medicare premium deduction clearly itemized for a housing application. They can generate this document for you.

0 coins

Laura Lopez

•

Thank you for the clarification and exact terminology! That will be really helpful when I call. I'll make sure to use those specific terms so they know exactly what I need.

0 coins

Lucas Schmidt

•

I went through this frustrating process last year for my mortgage refinance! The SSA website is terrible for getting detailed statements. After THREE failed attempts calling SSA (kept getting disconnected after 1+ hour waits), I finally got through to someone who told me I needed to request a "BPQY" (Benefits Planning Query). This showed everything - my full SS benefit, Medicare deduction, and final payment amount. But honestly, in the end, my lender accepted my benefit verification letter combined with my bank statement showing the deposits. Much easier approach if your housing folks will accept it.

0 coins

Laura Lopez

•

A BPQY? I've never heard of that before! It's amazing how many different forms they have that aren't clearly explained anywhere. I'll try calling tomorrow and will mention that as well if the other document names don't work. Thank you!

0 coins

Leo Simmons

•

Social security is so confusing! I thought retirement age was 65 but now its like 67 for most people? the whole system needs to be simplified

0 coins

Lindsey Fry

•

You're right that it can be confusing. Full Retirement Age (FRA) varies based on your birth year. For those born in 1960 or later, FRA is 67. For those born between 1943 and 1954, it's 66. And for those born between 1955 and 1959, it increases gradually from 66 and 2 months to 66 and 10 months. The original 65 age hasn't applied to anyone retiring in quite some time.

0 coins

Lilly Curtis

•

One more thing I forgot to mention - if you DO get an overpayment notice (I HOPE YOU DON'T!), immediately file for a waiver! Even if you know you might have gone over slightly. The waiver process buys you time to gather MORE evidence about your work activity. When I dealt with this, I eventually had to PHYSICALLY GO to the local office with printouts of EVERYTHING - invoices, bank statements with deposits highlighted, my work calendar. The system is SO BROKEN for self-employed people!!!

0 coins

That's a great tip about requesting a waiver - I wouldn't have thought of that. I'm taking detailed notes on everything you and others have suggested. I really hope to avoid that scenario, but it's good to be prepared just in case.

0 coins

Yara Nassar

•

Regarding ensuring your sister receives her personal needs allowance: The best practice is to have a written agreement with the facility about how they'll provide her personal allowance. Some facilities give residents a monthly check, others maintain an internal resident account where they credit the allowance amount. You should clarify: 1. How and when she'll receive her personal allowance 2. How she'll access those funds for personal items 3. What documentation you'll receive showing the proper allocation As her advocate, you have the right to request monthly statements showing how her Social Security payment was applied.

0 coins

StarSailor}

•

Thank you - this is extremely helpful. I'll draft up something in writing about the personal allowance arrangement before completing the Rep Payee application. Really appreciate everyone's advice on navigating this complex situation.

0 coins

Keisha Robinson

•

make sure u get everythin in writing!!! nursing homes mess up billing ALL THE TIME trust me

0 coins

Emma Wilson

•

my neighbor got 2 checks then they stopped sending any for 3 months said they paid him 2 much. ss is a mess rn

0 coins

Javier Torres

•

UPDATE: Called SSA this morning (finally got through after using Claimyr - thanks for that tip!) and they confirmed it's exactly what some of you suggested. Because my Medicare enrollment was processed after my SS benefits started, they couldn't deduct it from my first payment. The check is for me to pay Medicare directly just for this month, and starting next month they'll automatically deduct it from my SS payment. The agent said I should receive instructions in the mail in the next few days on how to make the payment to Medicare. Mystery solved! Thanks everyone for your help!

0 coins

Ravi Sharma

•

Glad you got it sorted out! This is exactly what happened to my sister-in-law last year. Once the automatic deductions start, you shouldn't have any more issues with this.

0 coins

Isabella Santos

•

Great news! Thanks for updating the thread. This will help others who encounter the same situation.

0 coins

Javier Torres

•

this is super important advice!! my local office starts lining up at like 7:30am even tho they dont open till 9. its crazy

0 coins

Yara Nassar

•

Wow, I had no idea it was that bad. I'll definitely plan to get there early. Thanks for the heads up!

0 coins

Filing for Social Security at 64 while on unemployment - timing question and spousal benefit confusion

I just got laid off last week at age 64 (and a half) and trying to figure out the best timing between unemployment benefits and Social Security. My state allows collecting both, but I'm confused about WHEN to apply for each.Unemployment benefits start March 15th for me, but they're pathetically low ($375/week max) and only last 26 weeks. I was thinking about filing for SS with an April 1st start date.My questions:1) Should I wait until my unemployment is approved FIRST before applying for SS?2) Will starting SS now permanently reduce my benefit compared to waiting until FRA?3) If I DO find a good job in the next few months, I know I can withdraw my SS application within 12 months if I repay everything - but is this process complicated?My situation: I'm the lower earner (my husband is 62, still working full-time). He'll eventually get 3 different pensions plus his own SS when he retires in a few years. I'm not feeling super optimistic about finding another job at my age, which is why I'm considering SS now rather than waiting until 66+.Any advice on the timing between unemployment and SS would be so helpful!

Nia Thompson

•

OMG YES the ss website is the WORST! i had to start my application over 3 times because it kept timing out or giving errors. and then when i finally submitted it, i got some weird message that made no sense. ended up having to call them anyway. government websites are so frustrating!!

0 coins

Mateo Rodriguez

•

Since it hasn't been mentioned yet - make sure you understand that Social Security benefits might be partially taxable depending on your combined income. If your provisional income (adjusted gross income + nontaxable interest + 1/2 of Social Security benefits) exceeds certain thresholds, up to 85% of your benefits could be subject to federal income tax.With your unemployment benefits, any part-time work, and your husband's income, you might hit these thresholds, so it's worth factoring that into your calculations.

0 coins

Prev1...247248249250251...417Next