TWC payment suddenly blocked - 'more information needed' after first check received

This happens more often than you'd think. TWC might be investigating something about your work separation or they might have questions about your work search activities. The most common reason is that your former employer responded to the initial claim with new information. Check your correspondence inbox on the TWC portal - there's probably a determination letter or questionnaire waiting for you that explains exactly what they need.

omg same thing just happened to me last week!! it's so frustrating becuz they already approved everything. turned out my old boss was contesting my claim saying i quit instead of being laid off. check ur inbox on the portal!!

The system flagged something in your claim that requires manual review. This is actually very common after the first payment - it's like they do a secondary verification. You need to talk to an actual TWC agent to resolve this, but as you discovered, getting through on the phone is nearly impossible. I was stuck in the same situation last month and tried calling for DAYS with no luck. Then I found this service called Claimyr that got me through to a TWC agent in about 20 minutes. Basically they keep calling for you until they get through, then connect you. Saved me weeks of stress. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh

They do this ALL THE TIME!!! The TWC system is SO BROKEN!!! They approve you, send one check, then suddenly "need more information" when they already HAD all the information. Meanwhile we're all expected to pay bills while they take WEEKS to sort out their mistakes. I've been through this THREE TIMES during my claim period. Each time it was something different. Just wait til they hit you with an "overpayment notice" for THEIR ERROR!!!

To clarify what others have said, there are a few common reasons you might see this message after receiving your first payment: 1. Work search verification - TWC sometimes randomly selects claimants to verify their 3 required work search activities 2. Employer protest - Your former employer has 14 days to contest your claim, which sometimes happens after the first payment is issued 3. Unreported earnings - If the system detected earnings you didn't report (through quarterly wage crossmatching) 4. ID verification issues - Sometimes a secondary verification is triggered The correspondence section in your TWC portal will have the specific reason and instructions. If you don't see anything there, you likely need to speak with a TWC representative directly. Complete any questionnaires promptly and continue requesting payments on your regular schedule even if they're not paid immediately.

Since you found the correspondence about the unreported earnings, here's what will happen next: 1. After you submit the requested information about your December part-time job, TWC will determine if those earnings affect your eligibility for the payment period in question. 2. If the earnings were outside your current benefit period, they'll likely release your payment after reviewing your response, though there might be a 5-7 day processing delay. 3. If the earnings were during your current benefit period but under your weekly benefit amount, they'll adjust your payment accordingly. 4. Continue to request payments on your regular schedule, even while this issue is pending. And don't worry too much about the previous payment - as long as you're honest in your response now, they typically understand that people sometimes forget short-term jobs, especially if they were before your current claim period.

i kinda skipped some weeks of filin and wen i tried to go back they said the same thing to me... needed more info... turns out i messed up the dates or somethin and they thought i was workin when i wasnt. had to do this whole appeal thing and it was a nightmare tbh. took like 5 weeks to fix.

This happened to me two months ago! Don't stress too much - it's annoying but fixable. After you submit the information they requested, call TWC first thing in the morning (like 7:58am, right before they open at 8am) and keep trying for about 30 minutes. I got through that way and the agent was able to expedite my case review. Had my payment within 3 days after that.

My friend told me when this happened to her it was becuz they were checking her work search stuff? Did u put in all ur 3 job applications for each week?

Just wanted to follow up - were you able to get your issue resolved? The same thing happened to my brother-in-law last month, and it took about 10 days after he submitted the additional information before his payment was released. Did calling in help speed things up?