How to tell unemployment you got a job - Texas TWC process explained
Started a new job this Monday after being on unemployment for about two months. I'm actually really happy about it obviously but now I'm stressed about the TWC side of things because I don't want to mess anything up on my way out the door. My weekly benefit amount was $487 and I've been making my payment requests every two weeks like clockwork. My question is basically how to tell unemployment you got a job through the system - do I just stop requesting payments, or is there something specific I need to do to close out my claim properly? I read somewhere that you have to report it but I can't find exactly where in UBS to do that. Also I worked a few hours at the new place last week before Monday's official start (they had me come in Friday for orientation and paid me for it) so I need to report those Friday earnings too. I don't want to get hit with an overpayment notice six months from now because I didn't handle this right.
77 comments

Mei Zhang
Reporting a new job to Texas TWC is actually pretty straightforward. When you do your next payment request in UBS, the system asks you week by week whether you worked during each claim week. For the week that includes your Friday orientation, you answer yes to that question and then enter what you earned that day - use the gross amount rounded down to whole dollars, reported for the Sunday-to-Saturday week the work happened, not when you got paid. For any week where you're working full-time, you just answer that you're employed full-time and that stops benefits on its own. There's no separate 'I got a job' button. The payment request itself handles it.
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Jamal Brown
AuthorSo for the Friday earnings - I made $210 that day. My weekly benefit amount is $487. Does that change my payment for that week or does TWC just not pay me anything for that specific week?
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Mei Zhang
With a $487 weekly amount, you can earn up to about $121 before it starts affecting your payment. Anything you earn above that gets subtracted from what TWC would pay you. So your $210 means they'd subtract the amount over $121 from your payment. The full payment only stops when your earnings go over your weekly benefit amount plus that 25% cushion - so over roughly $608 for you.
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Liam McConnell
wait they let you earn some before cutting your check? I thought any work meant no payment that week. good to know
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Amara Oluwaseyi
The bigger thing people miss is what happens to the waiting week when you go back to full-time work. TWC holds back one week of pay the whole time you're on unemployment - they release it only after you've received at least twice your weekly benefit amount AND you've either gone back to full-time work or used up all your benefits. If you returned to full-time work, you can't just wait for it. You have to actually go request it yourself in UBS under the option that asks about your waiting week, or call Tele-Serv at 800-558-8321 and use Option 2 then Option 4. A lot of people just walk away from their claim and lose track of that week.
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Jamal Brown
AuthorOh I had no idea about this. So I might have a week of pay sitting there that I haven't requested yet? I've been on unemployment for about 8 weeks and have gotten several payments already.
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Amara Oluwaseyi
You need both conditions to be true - you've been paid at least two times your weekly amount, AND you've now gone back to full-time work. If both of those apply, go into UBS and look for the option to request your waiting week. Don't skip this step.
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CosmicCaptain
I forgot to do this when I went back to work last year and that money just sat there. I eventually called TWC and they walked me through requesting it but it took a while to sort out.
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Giovanni Rossi
Getting through to a live TWC agent was something I needed to do last month when I went back to work and had a question about how my last payment request would be handled with partial earnings. Used Claimyr - you go to claimyr.com and it basically holds your place in the phone queue and then calls you when a real agent picks up. There's a demo video at https://youtu.be/V-IMvH88P1U if you want to see how it works first. The agent confirmed that reporting work on your payment request is exactly how you notify TWC - there's no separate form or notification. She also confirmed that going back to full-time work does not automatically push out your waiting week payment, you have to request it.
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Jamal Brown
AuthorReally glad you mentioned the waiting week thing was confirmed by an agent. I'm definitely going in to request that now. The orientation earnings question is what I really need to handle on this next payment request.
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Fatima Al-Maktoum
My last week before going back to work had partial earnings too and I wasn't sure how to report side gig income versus regular wages. If I ever need to actually talk to someone about it I'll try that service.
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Dylan Mitchell
Calling TWC directly has been a nightmare lately. Good to know there's something that actually gets you through.
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Sofia Gutierrez
One thing that trips up a lot of people: the work search requirement. While you're on unemployment you're supposed to be doing a certain number of job search activities per week - TWC mails you a letter with your specific number based on your county. You need to keep a log of all of them. Once you're back to full-time work you don't need to keep doing those, but make sure you've kept your records for any weeks you were claiming, because TWC can ask to see that log even after the fact.
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Dmitry Petrov
I actually got a request to show my work search log about three weeks after I'd already gone back to work. They wanted records from two months earlier. If I hadn't kept notes I would've been in trouble.
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Jamal Brown
AuthorI've been keeping my log in a spreadsheet so I should be okay on that front. Each week I logged the company, position, date, and how I applied.
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StarSurfer
Thats exactly what they want to see. Date, employer, position, method of contact. Some people just write vague stuff and that can cause issues if TWC reviews it.
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Ava Martinez
Something I want to flag about WorkInTexas.com - when you got your unemployment benefits, TWC required you to register there and your work search activities were supposed to be tracked there too. When you're back to work full-time your WorkInTexas profile just kind of sits there. You don't need to close it out or do anything special with it. But if TWC ever audits your work search activities, having your applications logged there helps because it's already in their system.
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Jamal Brown
AuthorI did register on WorkInTexas.com when I first applied. I logged some activities there but mostly kept my own spreadsheet. Good to know the account just goes dormant.
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Miguel Castro
My workforce solutions office actually told me to keep updating WorkInTexas.com even after going back to work in case the new job didn't work out. Not sure if that's standard advice or just specific to my situation.
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Zainab Abdulrahman
The payment request process is what actually closes out your claim activity - you just stop requesting payments once you're fully back at work and there's no week to report. TWC doesn't need a formal notification that you got a job. What matters is accurate reporting on each payment request while you're still in that transition period with partial weeks. The system is designed so that reporting your earnings honestly on the payment request IS the notification.
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Connor Byrne
I wish I'd known this earlier. When I went back to work I was afraid to even log in to UBS because I thought I'd accidentally start another payment period or something. Ended up missing my waiting week entirely because I didn't go back in.
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Zainab Abdulrahman
Missing the waiting week is really common for exactly that reason. People feel like logging back in after getting a job is somehow wrong. But you have to go back in specifically to request that held week if you returned to full-time work.
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Giovanni Rossi
The fear of doing something wrong in UBS is real. Most of the time just reading what each screen actually says will tell you what to do, but I understand the anxiety.
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Yara Elias
Does anyone know how long it takes for TWC to process the fact that you're back to work? Like if I report full-time employment on a payment request on Tuesday, does my claim show as closed by Wednesday or does it take a few weeks? I'm asking because I want to make sure my new employer's tax stuff doesn't somehow overlap with an open claim.
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Mei Zhang
Your claim doesn't really 'close' in a formal sense - it just becomes inactive when you stop requesting payments. Your benefits are tied to your benefit year, which runs for 52 weeks from when you first applied. The claim sits there but nothing happens unless you request a payment. Your employer's payroll taxes have nothing to do with whether your claim is open or not.
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Yara Elias
Oh that's a relief. I was picturing some sort of conflict showing up. So my new employer never sees anything about my unemployment claim?
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Mei Zhang
TWC doesn't notify your new employer about your claim. Benefits paid are charged to your previous employer's account, not to your new one. Your new job has no visibility into your unemployment history.
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Dmitry Petrov
Partial weeks are where people make mistakes without realizing it. My last week of claiming I worked four days at the new job and one day wasn't counted right because I reported pay date instead of the week the work was actually done. TWC sent me a letter saying I'd been overpaid a small amount because of the reporting error. It got sorted out but it was a hassle. Always report earnings for the Sunday-to-Saturday week you actually did the work, not for when you got the check.
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Jamal Brown
AuthorThis is exactly the situation I'm in with my Friday orientation. I need to report that in the payment request for the week that Friday actually falls in, not the week I get paid for it.
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Dmitry Petrov
Exactly right. Figure out which Sunday-to-Saturday week that Friday belongs to, report the gross earnings for that week's question on the payment request, and you're good.
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QuantumQuasar
i made the same mistake my first partial week and got an overpayment letter. TWC was pretty understanding when I explained it was a reporting timing error but I still had to repay the difference.
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StarSurfer
Quick reality check for anyone reading - TWC can and does look back at your work search records and your earnings reporting. They cross-reference employer wage data. If there's ever a discrepancy between what you reported and what your employer reported to the state, they will find it and they will send you an overpayment notice. I've seen people think they can just quietly go back to work without reporting it and that always ends badly. Report everything accurately on each payment request and you'll be fine.
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Keisha Jackson
Can confirm this. I know someone who thought they'd just not report a couple weeks of part-time work figuring TWC would never check. They got an overpayment notice about nine months later with a fraud flag attached. It was not a small amount.
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StarSurfer
The fraud side of it is serious. Not reporting work and earnings is specifically what TWC lists as the most common type of unemployment fraud. That comes with a 15% penalty on top of repaying everything, and they do prosecute.
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Jamal Brown
AuthorThat's genuinely scary to read but it confirms I'm doing the right thing by trying to report this correctly from the start.
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Paolo Moretti
My cousin had a situation where she went back to work but it was contract work, not a traditional job, and she wasn't sure if that counted as 'full-time employment' for TWC purposes. The contract was for 40 hours a week. Turns out if you're working 40 hours or more a week, it doesn't matter whether you're classified as a contractor or an employee - you report your net earnings from self-employment work, and once those earnings are high enough, you're no longer eligible for that week.
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Amara Oluwaseyi
For self-employed or gig work the rule is you report net profit rather than gross for that category of work, whereas regular employment you report gross earnings. That's one of the few differences in how you handle the two types.
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Paolo Moretti
Right, that's exactly what happened with my cousin. She had to figure out her net from the contract and report that. It took a couple calls to get clear on it but once she understood the difference it made sense.
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Ava Martinez
This applies to side gigs too, not just formal contract work. If you're doing any kind of gig work or selling things for profit while claiming, you're supposed to report the net earnings from it.
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Dylan Mitchell
Can I jump in with a related question? I went back to work last week but it's part-time, only about 20 hours. I'm planning to keep requesting payments because I still need the supplement. My question is whether I need to do anything differently on the payment request compared to what's described here, or is it basically the same process - just report the hours worked and what I earned?
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Sofia Gutierrez
Part-time is handled the same way on the payment request - you answer yes to whether you worked, enter your gross earnings for that week, and TWC calculates the adjustment. As long as your earnings don't go over your weekly benefit amount plus 25%, you'll still get a reduced payment.
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Dylan Mitchell
And do I still need to do work search activities every week even though I'm technically employed part-time?
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Sofia Gutierrez
Yes, unless TWC specifically waives the requirement for you, you still have to do the required number of activities each week that you're claiming partial benefits. You're still required to be able and available for full-time work.
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Amina Diop
Went through this exact scenario about six weeks ago. The thing nobody warned me about was that even if you go back to full-time work immediately after one partial week, you still need to submit that last payment request for the partial week or that week just goes unpaid. TWC won't automatically send it to you. File the request, report the earnings accurately, and let the system figure out what you're owed for that last partial week.
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Jamal Brown
AuthorSo you're saying even if the payment is going to be small because of the earnings, it's still worth filing that last request rather than just letting it go?
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Amina Diop
Absolutely worth it. Even a reduced payment is money you're entitled to. And you want the record showing you properly reported the earnings anyway.
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Liam McConnell
I skipped my last payment request when I went back to work because it felt pointless. Turns out I would've gotten like $180 for that partial week. Lesson learned.
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Fatima Al-Maktoum
The 1099-G at tax time is worth keeping in mind too. Whatever you received from TWC during the year counts as taxable income for federal purposes. When you file your taxes you'll get a Form 1099-G from TWC showing what you were paid. You can opt to have 10% withheld from your unemployment payments for federal taxes, but most people don't and then get surprised at tax time. It's not a huge amount for 2 months of benefits but it adds up.
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CosmicCaptain
I got caught by this my first time on unemployment. Got a 1099-G for about $6,000 and hadn't withheld anything. Owed a decent chunk come April.
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Fatima Al-Maktoum
The 10% withholding option is there in UBS if you want to set it up. Even starting it partway through your claim reduces the tax surprise. For someone who was only on benefits for two months it might not matter much but good habit to know about.
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Miguel Castro
Something I never understood until I went through it myself - your benefit year stays open for 52 weeks from when you originally applied, even after you go back to work. If your new job falls through within that year, you can potentially restart requesting payments on the same claim rather than applying all over again. Obviously you'd need to still be eligible, but you don't start from scratch automatically.
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Zainab Abdulrahman
That's correct. The claim stays open for the benefit year. If a new job ends and you need to restart, you'd go back in and start requesting payments again, though TWC would look at your situation at that point to confirm eligibility.
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QuantumQuasar
My benefit year ended like two weeks before I got laid off from the job I'd gotten. Had to apply all over again from the start. Brutal timing.
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Miguel Castro
Timing really matters with that. If it had been two weeks earlier you would've been able to just pick back up.
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Connor Byrne
For anyone worried about accidentally requesting a payment for a week they were fully employed - the system asks you directly on each payment request whether you worked full-time. If you answer yes, it won't process a payment for that week. You can't accidentally collect for a week where you told the system you were fully employed. The danger is if you answer inaccurately, not if you answer honestly.
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Yara Elias
This is reassuring. I kept imagining some glitch where I'd click through and accidentally get a payment for a week I shouldn't have, then get an overpayment letter.
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Connor Byrne
The overpayment risk comes from reporting errors or false info, not from honest mistakes about which buttons you clicked. If you're trying to report accurately you're very unlikely to end up with an overpayment.
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Amina Diop
And if you do accidentally report something wrong, calling TWC to correct it before they catch it on their end is way better than waiting for them to send you a notice.
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Keisha Jackson
Tried to call TWC three times this week about an unrelated eligibility question on my own claim and kept getting disconnected after waiting over an hour each time. Eventually used claimyr.com and got through to an agent. Needed to ask whether a temporary contract I'd taken while claiming had been reported correctly. The agent pulled up my account and confirmed everything looked fine.
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Dylan Mitchell
An hour and then getting disconnected is infuriating. At least it worked out for you.
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Jamal Brown
AuthorGood to know that service works for status checks too, not just appeals or complicated issues.
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Oliver Weber
The work search log thing is worth emphasizing one more time. You're required to track your activities every single week you're requesting payments. The required number varies by county - Harris, Dallas, Bexar, Tarrant and Travis all require five per week, other counties may require fewer. TWC mails you a letter specifying your personal requirement. Keep records of every activity with dates, employer names, positions, and how you applied. That log can be requested at any time, even after your claim is done.
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Ava Martinez
I was in Travis County and had to do five a week. Some weeks that was genuinely difficult. Applying to actual jobs I was qualified for mattered too - TWC expects real applications, not just random submissions to meet a number.
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Oliver Weber
Exactly. The activities have to be legitimate. Submitting the same application to the same employer multiple times in one week, or applying to jobs you have zero qualifications for just to hit the number - those things can cause problems if your log gets reviewed.
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StarSurfer
There are other qualifying activities beyond just submitting applications too - attending a job fair, registering with a staffing agency, things like that. Worth knowing what counts in your county.
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Natasha Romanova
My sister went back to work and got a letter about two months later saying TWC was reviewing her work search activities for a specific two-week period while she was claiming. She had the log and was fine. But it scared her because she thought once you're employed the whole thing was behind you. The review process can follow you a bit after the fact.
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Dmitry Petrov
That review window is real. I had the same thing happen. Keep your log and any related documentation for at least a year after your claim ends, honestly longer.
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Natasha Romanova
She kept hers in an email folder which made it easy to pull up. Screenshots of WorkInTexas.com applications, emails from employers, that kind of thing.
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Sofia Gutierrez
Screenshots are smart because they have timestamps. Pure memory or a handwritten log without details can be harder to defend if TWC questions something specific.
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QuantumQuasar
The whole process of leaving a claim properly actually isn't that complicated once you know the steps. Report earnings honestly on each payment request, make sure you request your waiting week through UBS or Tele-Serv after returning to full-time work, keep your work search records, and stop requesting payments once you're fully employed with no partial weeks left. That's really the whole list.
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Jamal Brown
AuthorThis is a good summary. I feel a lot more confident about handling the transition now. The waiting week request is the step I definitely would have missed without this thread.
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Paolo Moretti
The waiting week being something you have to actively request rather than something TWC just sends you is counterintuitive. You'd think finishing your claim successfully would trigger an automatic payment but that's not how it works.
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NebulaNinja
Used claimyr.com to call TWC specifically about my waiting week situation when I wasn't sure if I'd qualified for it yet. The agent confirmed I'd been paid enough to satisfy the first condition and that going back to work full-time meant I could request it. Went into UBS right after and did it.
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NebulaNinja
Just want to add - if you do end up with an overpayment notice at any point, don't ignore it. You can appeal within 14 calendar days of the date printed on the determination. The appeal goes into UBS. If you think an overpayment was calculated wrong or based on inaccurate earnings data, that's what the appeal process is for. TWC can't just forgive an overpayment but you can challenge the determination if the numbers are wrong.
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Keisha Jackson
14 days from the mailing date goes fast. I'd recommend setting a calendar reminder the day any determination letter arrives so you don't miss the window.
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Natasha Romanova
And keep requesting payments on schedule during an appeal if you're still claiming. Missing a payment request window during an appeal means that week doesn't get paid even if you win.
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NebulaNinja
Both of those points are really important. The appeal clock starts from when they mailed it, not when you got it, so you might have fewer days than you think by the time it arrives in your mailbox.
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