How to check if TWC approved/denied my claim? Can't find status anywhere
I submitted my unemployment claim to TWC last week and honestly have no idea how to check if I was approved or denied. I've logged into my account but all I see is that my claim was received. There's no status update or anything showing if they've made a decision. I tried calling but just got the busy signal (of course). I'm getting anxious because rent is due soon and I need to know if I'm getting benefits. Do they mail something? Is there a specific section on the website I'm missing? How long does it typically take to find out if you're approved?
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Amara Chukwu
There are a few ways to check your TWC claim status: 1. Log into your TWC account and click on "Claim and Payment Status" - this should show if your claim is still pending, approved, or denied 2. Call Tele-Serv at 800-558-8321 and select option 2 to check claim status (automated system available 24/7) 3. Look for correspondence in your TWC inbox - they'll send a determination letter once they've processed your claim It usually takes 2-3 weeks for TWC to process a new claim, though it can be longer if there are issues they need to investigate. If your former employer contests your claim, that can add time too.
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Liam O'Sullivan
•Thank you! I checked under Claim and Payment Status but it just shows my claim was received. I'll try the Tele-Serv number tomorrow. Is there anything else I need to be doing while I wait? Should I be requesting payment even though I don't know if I'm approved?
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Giovanni Conti
they always send a letter in the mail with approval or denial. check your mailbox
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Fatima Al-Hashimi
•Not always true anymore. Most communication is through the online portal now. TWC has been moving to paperless for most claimants. You have to specifically request paper mail if you want physical letters. They'll send an email notification when there's a new correspondence in your inbox on the portal.
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NeonNova
YES! Request payment on your designated filing day even if you haven't received an approval yet. This is super important! If you don't request payment when you're supposed to, you could lose those benefit weeks even if you're eventually approved. Your filing day is based on the last digit of your SSN: - SSN ending in 1, 3, 5, 7, 9: File on Monday - SSN ending in 2, 4, 6, 8, 0: File on Tuesday - Wednesday-Saturday: Anyone can file I learned this the hard way and missed out on two weeks of payments because I was waiting for an approval letter first. Don't make my mistake!
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Liam O'Sullivan
•Oh wow, I had no idea! My SSN ends in 8 so I guess that means tomorrow is my day. I'll definitely make sure to request payment. Do I just click on "Request Payment" on the website? Will it let me do that even though I don't know if I'm approved yet?
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Dylan Campbell
The TWC system is GARBAGE!!! I went through this EXACT same thing in January. Couldn't tell if I was approved or denied for THREE WEEKS while they "processed" my claim. Meanwhile bills were piling up and my landlord was threatening eviction. THEN they had the NERVE to deny me over some BS about my former employer claiming I was fired for misconduct (TOTAL LIE). Had to go through the whole appeal process. The entire unemployment system is designed to wear you down until you give up!!
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Giovanni Conti
•this happened to my cousin too. they always side with employers at first but if u appeal u can win
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Sofia Hernandez
I finally got through to TWC using Claimyr (claimyr.com). It connects you directly to a TWC agent without spending hours redialing. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh I was skeptical at first but it saved me so much frustration. The agent I spoke with was able to tell me exactly what was happening with my claim and what I needed to do next. Turned out there was an issue with my identity verification that I couldn't see online.
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Liam O'Sullivan
•That sounds really helpful! I've already spent hours trying to get through on the phone. How long did it take you to reach someone using that service?
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Sofia Hernandez
•It took about 20 minutes total from signing up to talking to a TWC rep. Way better than the days I spent trying to get through on my own. The agent was able to see exactly what was holding up my claim.
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Dmitry Kuznetsov
Dont forget to do ur work search activities while waiting!!! You need 3 per week in Texas even if ur not approved yet!! They can deny u retroactively if u don't have them!!! Keep records of everything!!!!!
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Amara Chukwu
•This is important advice. You must complete and log your work search activities from the very beginning. TWC requires 3 work search activities per week for most claimants. Document everything - job applications, interviews, networking, creating profiles on job sites, etc. If you're approved, they'll verify you've been doing these activities when you request payment.
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Fatima Al-Hashimi
When I filed in March, I noticed the approval status was actually visible in a different place than I expected. Try going to your TWC account homepage, then click on "Claim and Payment Status" (as someone already mentioned), but then look for a tab that says "Claim Information" or "Determination Status" - sometimes it's not on the main status page but hidden in a submenu. Also, check your email including spam/junk folders for notifications from TWC. They send emails when they update your claim status or add correspondence to your inbox. One more thing - if you worked for multiple employers in your base period, TWC might take longer to process your claim because they have to verify with each employer.
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Liam O'Sullivan
•Thank you! I'll check for those tabs. I did work for two different companies in the past year, so maybe that's why it's taking longer. I appreciate everyone's help!
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