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Sean Doyle

Can you file unemployment if fired? Texas TWC rules explained

Two weeks ago my employer terminated me after six years at the same warehouse job. No warning, no write-up in my file that I ever saw, just a meeting with HR and a box for my stuff. The reason they gave was 'performance issues' which honestly came out of nowhere since my last review eight months ago was fine. I've been going back and forth on whether to even bother applying because someone told me if you get fired you just automatically don't qualify. That doesn't sound right to me but I genuinely don't know. My wife keeps saying just apply and see what happens, and I think she's right but I want to understand what I'm actually walking into before I spend hours filling out the application on UBS. Does being fired automatically mean Texas TWC will deny you, or does the reason actually matter?

Week two of my own claim and I can answer this from what I just went through. Getting fired does NOT automatically disqualify you. What Texas TWC actually cares about is whether the reason you were let go counts as misconduct on your part. Misconduct is stuff like breaking company rules on purpose, violating the law at work, or just flat out not doing your job even when you're capable of it. Regular performance problems that don't rise to that level are a different story. So your 'performance issues' termination is absolutely worth applying for.

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My layoff was last month and my claim is processing now, but I want to add something here. Even if TWC ultimately finds there was misconduct, you still have the right to appeal that decision within 14 calendar days of when the determination letter was mailed. So apply first, worry about fighting it later if you need to.

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the 14 day window is from the date it was mailed not the date you receive it right? asking because mail in my area is slow

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The mailing date is what the clock starts on, yeah, it says so right at the top of the determination letter. Worth opening those envelopes the day they arrive.

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My first payment request went in yesterday and I used claimyr.com to reach a live TWC agent last week when I had a question about my separation paperwork. The agent confirmed that the fired-for-performance question really does come down to what the employer actually says when TWC contacts them. TWC mails your former employer a notice and gives them 14 days to respond with their version of events. The agent walked me through exactly what to expect timeline-wise. If you want to try it, there's a video at https://youtu.be/V-IMvH88P1U that shows how it works. It basically holds the phone line for you and connects you when a live person picks up, which saved me from sitting on hold for hours.

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Still waiting on my determination letter and I need to ask TWC about a discrepancy in my work history. Going to try that for my call.

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My paperwork stage just started. The employer response window being 14 days is the part that gets people nervous because you're just sitting there waiting. Good to know an agent can actually explain the timeline.

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Six weeks into my claim and the thing that tripped me up was not knowing what to say when TWC asks about the separation reason. Be straightforward and specific. If your performance review eight months ago was good and then suddenly you're out, say that. Write down dates, what your supervisor said, anything you have. TWC is weighing your account against whatever the employer submits, so details matter.

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That's actually reassuring because I do have the email from my last review saying my performance was satisfactory. I saved it luckily.

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Paperwork from your side of the story is exactly what helps. Keep anything in writing from your employer, especially if it contradicts the reason they gave you verbally.

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my manager told me stuff verbally too and i wish i had written it down. take notes on every conversation you have during this process

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Determination letter arrived last Friday and mine said approved, so here's what I know now. The employer in my case didn't respond to TWC's notice within the 14 days. That matters because TWC then makes the call based mostly on what you told them. Apply as soon as possible since the claim starts on the Sunday of the week you file, and they cannot go back and pay you for weeks before that date.

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Okay that's the part that's pushing me to stop hesitating. Every day I wait is potentially money I can't get back.

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the sunday start date caught me off guard too. i thought they'd go back to when i was actually let go but nope, it's the week you apply

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My appeal is currently pending and I went through a denial first so let me tell you about that side of things. I was initially denied because my employer claimed I violated a company policy. I had no idea they were even going to say that. The appeal process is a phone hearing with one Hearing Officer, and my packet took about seven weeks to arrive. It came in the mail about a week before the actual hearing date. Keep requesting payment on schedule the whole time you're appealing because TWC only pays for weeks you actually requested on time.

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Wait I always thought an appeal and adjudication were the same thing. They're not?

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Adjudication is when TWC is still figuring out if you're eligible before they issue any determination. An appeal is when you disagree with a determination they already sent you. Very different steps.

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That confusion is super common. Adjudication happens first and can take a few weeks. If the determination comes out against you, then you appeal it. Two separate things.

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Approval email came in this morning after three weeks, and I want to address the automatic denial myth directly. Texas TWC does not have a rule that says fired equals disqualified. What they look at is what caused the firing. Performance that doesn't meet expectations is treated differently than intentionally breaking rules or doing something illegal. Neither one is a guaranteed outcome but they're very different situations and TWC evaluates them separately.

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This is basically exactly what I needed to hear. I've been psyching myself out thinking I had no shot.

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The automatic denial thing is one of the most widespread wrong pieces of advice people get. Glad someone said it clearly.

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my coworker told me the same wrong thing when i got let go last year lol. almost didn't apply

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Payment request number four just submitted and my situation was similar to yours. I was let go after a performance improvement plan that I didn't think was fair. Applied anyway, got approved. The key was that I hadn't violated any actual rule or policy, I just wasn't hitting metrics they'd changed without warning. TWC looked at that differently than a conduct issue.

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Changed metrics without notice sounds like it could even strengthen your case. If the goalposts moved after you were hired, that's worth mentioning when you apply.

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My claim agent did ask about that specifically. I explained when the metrics changed versus when I was hired and I think it helped.

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First week of job searching now and the work search requirements caught me off guard so I'll mention them here. After you're approved you have to do a certain number of work search activities every week. TWC mails you a letter with your specific number, which depends on the county you're in. Keep a log of every application, every contact, everything. TWC can ask to see that log whenever they want.

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how many activities is it usually? i heard it's like three a week

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It actually varies by county. Some areas require as many as five per week, some require fewer. The letter TWC mails you is the number that counts for your claim specifically, not what someone else was required to do.

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Harris County here and mine was five a week. Definitely read that letter carefully because I almost shorted myself week two.

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Denial letter sitting on my table right now and I'm frustrated beyond words. Applied after being fired for what they called 'negligence' and got denied. What kills me is I tried to fix every issue they raised before they let me go and TWC never asked me about that part. APPEAL EVERYTHING if you disagree. You have 14 days from the mailing date and you can file the appeal right in UBS online.

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Negligence is one of the categories TWC uses when they're deciding misconduct, so the denial makes sense from a process standpoint, but that doesn't mean the appeal won't change things. The hearing is your chance to actually tell your side with specifics.

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My appeal is filed now. The part that gets me is the original decision came through without TWC ever hearing that I reported the safety issue myself before anything went wrong.

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That's exactly the kind of detail that matters at the hearing. Write everything down in the order it happened with dates.

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Just hit the two-week mark after applying and wanted to flag for anyone reading this thread that you have to register on WorkInTexas.com as part of the process. It's not optional and it uses the same login as UBS. I nearly skipped it thinking it was separate from my claim and it absolutely isn't.

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i skipped this my first week and it was a whole thing to fix. do not skip the WorkInTexas.com registration

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Good to know because I haven't started the registration yet. Doing that tonight.

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The UBS and WorkInTexas.com login being the same one-time code thing confused me at first too. You enter it every single time you log in.

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Determination came back approved last week and the employer response thing is worth knowing about. My former company said nothing to TWC in their 14-day window. The determination came back in my favor pretty quickly after that. Not saying count on your employer not responding, but it does happen.

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Even when employers do respond, what they say has to match what actually happened. If you have documentation that contradicts their account, that's what an appeal hearing is for.

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My employer responded with a reason that wasn't even the one they gave me when they fired me. The inconsistency between what they told TWC and what they told me came up at the hearing.

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ReliaCard arrived yesterday and the payment schedule felt forever coming. For anyone wondering about the actual money, your weekly benefit amount is calculated from your highest earning quarter in the base period divided by 25. The max right now for new claims is $619 a week. Getting fired doesn't change how the amount is calculated, only whether you're eligible at all.

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wait what's the base period? i don't understand that part

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It's roughly the first four of the last five completed calendar quarters before you file. So your earnings during that stretch are what TWC looks at to figure out your amount. Not your most recent paycheck necessarily.

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The base period question tripped me up too. If you're not sure how yours is calculated, an agent can walk you through it. That's one of the things I asked about when I called.

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Five weeks post-filing and nobody's mentioned the waiting week yet so I'll bring it up. TWC holds your first payable week. You don't get it paid out right away. It sits until you've received payments totaling twice your weekly benefit amount AND you either go back to full-time work or use up your benefits. If you go back to work first, you have to request it through UBS yourself, it doesn't release automatically.

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I had no idea about this. So the first week is never just paid out the same as all the others?

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Exactly right. It's not lost, just held. But you do have to know to request it if you return to work, otherwise it just stays in limbo.

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The waiting week thing confused me until someone explained both conditions have to be met. It's not just about getting paid twice, it's that plus either going back to work full time or running out of benefits.

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My adjudication cleared last Thursday after almost four weeks and I used claimyr.com to get through to TWC during the wait. My specific question was whether my separation paperwork had been received because UBS wasn't showing any updates. The agent confirmed they had it and told me adjudication was just still running. Knowing that kept me from filing redundant paperwork.

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Four weeks in adjudication sounds awful. Glad you got an actual answer instead of just staring at the same status screen.

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my claim has been in adjudication for two weeks and i have the same question about paperwork. might need to do the same thing

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Paycheck from my new job came in and my claim is closed now, but back when I was in the thick of it I made the mistake of thinking I didn't have to report the few hours I picked up doing side work. You report gross earnings for the week you actually did the work, not when you got paid. Gig work, side jobs, reselling, all of it. The threshold before it starts reducing your payment is 25 percent of your weekly benefit amount.

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The 'week you worked it not when you got paid' rule is one people mess up constantly. Good call flagging that.

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And it rounds down to whole dollars when you're reporting. Small thing but worth knowing.

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Separation packet submitted two days ago and I want to come back to the original question one more time because I think it bears repeating plainly. Texas TWC evaluates why you were fired, not just the fact that you were. If the employer told you performance, that's not automatically misconduct under TWC's definition. Apply, tell your side clearly, and let TWC make the call. The worst outcome is a denial you can still appeal.

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Applied this morning. Took about forty minutes on UBS. I figured the worst case is a denial and I still have the appeal option. Thanks everyone on this thread.

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Good move. The Sunday start date means every week you waited was a week that couldn't be covered anyway, so filing now is the right call.

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Applying is always step one. Everything else can be dealt with after you get a determination in hand.

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Just got my first payment deposited on the ReliaCard and wanted to mention something nobody brought up yet about severance. If your company gave you any kind of severance package, you're supposed to report it when you apply and on your payment requests. TWC mails a decision about how it affects your benefits. Don't assume it doesn't matter or leave it off.

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This is a real one. The payment request literally asks about income from other sources every time. Skipping that answer is how people end up with overpayment notices later.

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No severance in my case but good to know for anyone who did get a package. I wouldn't have thought to report it.

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Overpayment notice arrived for my wife last month from a claim she had two years ago and it was a stressful shock. The thing people don't realize is TWC has to collect every overpayment regardless of whose fault it was. There's no hardship exception and no way to get it forgiven. They work out a payment schedule and they'll eventually pull it from future benefits or federal tax refunds if it's not paid. Appeal it within 14 days if you think the amount is wrong though.

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The no-forgiveness rule is brutal. It happened to someone in my family and they were blindsided by it.

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Is there at least a way to pay it in installments? Or do they want it all at once?

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The billing statement comes with a payment schedule. You can send whatever amount you're able to and they accept partial payments. The key is not ignoring it because the collection methods get more serious over time.

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My final payment request is pending and I want to close the loop on one thing from earlier in the thread. Someone said the employer has to prove misconduct to disqualify you. That's not really how it works. TWC looks at what both sides say and makes a judgment call. It's not a formal burden of proof situation, it's more like they're weighing all the information from both parties. Knowing that actually helped me prepare my own account more carefully.

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That's an important clarification. Going in thinking you just have to wait for the employer to mess up is the wrong mindset. Tell your story well and back it up with what you have.

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My Hearing Officer said the same thing in different words. Both accounts matter. Neither side automatically wins.

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Used claimyr.com again when my hearing got rescheduled and I needed to update my phone number on file. Agent handled it in about five minutes. Worth knowing it's useful beyond just the initial adjudication questions.

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