**UPDATE:** I finally got through to TWC this morning! Called right at 7:01 AM and only waited about 20 minutes. Turns out they just needed to verify the details of my temp work from last week. The representative was actually really nice and helpful. She said my payment should process within 24-48 hours. Thanks everyone for your advice and support!

That's awesome that you got through so quickly and everything worked out! For anyone else who might see this thread in the future - this is a perfect example of why it's important not to panic when you see that callback number. Most of the time it's just routine verification, especially when you've reported earnings from temporary work. The system is designed to double-check these things to make sure everything is accurate. Thanks for posting the update - it'll definitely help other people who find themselves in the same situation!

One more important thing - make sure to print out your complete work search log and bring it to your appeal hearing. The hearing officer will want to verify that you met all requirements during the weeks you're claiming, and having documentation ready shows you're prepared and followed the rules.

Just want to add that you should also keep all your new job paperwork (offer letter, start date confirmation, etc.) organized in case TWC or the hearing officer needs to see proof of your employment timeline. It helps establish exactly when your unemployment period ended and can actually strengthen your case by showing you were actively seeking work and found employment. Good luck with both the new job and the appeal!

Unpopular opinion: sometimes the $0 disbursement is actually correct. Make sure you're eligible and that you reported everything accurately. Double-check your math on wages and dates. It sucks, but not everyone qualifies, even if you think you should.

Hey Giovanni! I went through something similar when I first filed. The $0 disbursement is super frustrating, but it's actually pretty common for new claims. A few things that helped me: 1. Check if you have any "determination letters" in your online account - they'll explain exactly why you got $0 2. Make sure you're certifying for benefits every two weeks, even if you're getting $0 (this keeps your claim active) 3. The waiting week is real - you won't get paid for your first eligible week anyway 4. Sometimes there are identity verification steps that hold things up I'd recommend calling the TWC customer service line early in the morning (like right at 8 AM) - that's when I had the most luck getting through. Also, keep checking your online account daily for any action items or messages they might send you. Don't panic yet though - if you just filed last week, it's totally normal for things to still be processing. The system is slow but it usually works out eventually. Hang in there! 💪

Quick update for anyone following this thread: As of January 2025, TWC is stating on their website that the average processing time for standard unemployment claims (not involving disputes) is 16-21 business days. This is longer than their pre-pandemic average of 10-14 days. If your claim goes beyond 21 business days without any update, that's when you should try to contact them for status. Make sure you're checking your correspondence inbox daily, as they may request additional information which could delay your claim further.

I'm going through the exact same situation right now! Got laid off from my retail job two weeks ago due to store closure, and my manager gave me a letter confirming it was no fault of my own. Filed my claim immediately but still showing "Under Review." The uncertainty is the worst part - I keep refreshing the portal hoping for an update. Based on what everyone's saying here, sounds like I need to prepare for at least another week or two of waiting. Really wish TWC would give more specific timelines or at least update the status more frequently so we're not left guessing!

This is spot on. My appeal was for something similar and having all my doctor's notes and emails to my boss about my medical situation made a huge difference. The hearing officer actually commented on how organized my documentation was.

I'm going through almost the exact same situation right now! Filed my appeal in late March for a misconduct dismissal that was really just attendance issues due to chronic health problems. It's now been about 16 weeks and still showing "active" status with no hearing date in sight. What's been most frustrating is the complete lack of communication. I understand they're backed up, but even a rough timeline would help so much with planning. I've been doing the weekly payment requests like others mentioned, and thankfully I've been documenting everything from day one. For anyone else in this boat - I found that emailing my state senator's office actually got me a response within a week. They couldn't speed up the process, but they were able to confirm my appeal was properly filed and in the queue. Sometimes just knowing you haven't fallen through the cracks helps with the anxiety. Hang in there everyone - from what I'm reading here, it sounds like most people do eventually get their hearings and many win their appeals if they have good documentation. The system is broken but not hopeless.