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Giovanni Colombo

TWC claim newbie: $0 disbursement, next steps, and process walkthrough needed

Hey everyone, I'm new to this whole unemployment claim process and I'm feeling pretty lost. I just filed my first claim and I'm not sure what to expect next. I tried to request a payment, but it came back as $0. Does anyone know why this might have happened? How long does this process usually take? I'd really appreciate if someone could walk me through how disbursement works and when I should be applying for payment. Also, since my request was disbursed at $0, is there anything I can do to fix that? Thanks in advance for any help!

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Welcome to the club, buddy! 🙃 The unemployment system can be a real maze. First things first, did you receive any notices or letters explaining why your payment was $0? Sometimes they send important info through snail mail.

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Thanks for the welcome! Nope, I haven't received any letters or notices yet. Should I be worried?

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Hmm, that's odd. Keep an eye on your mailbox, but in the meantime, you might wanna give them a call to check if there are any issues with your claim or eligibility. Better to catch problems early!

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Ugh, calling them sounds like a nightmare. But I guess I don't have much choice. Thanks for the advice!

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I've been through this rodeo before. Here's a quick rundown: 1. After filing, there's usually a waiting week where you won't get paid. 2. You need to request payment every two weeks, even if you haven't heard back about your claim yet. 3. $0 disbursement could mean a few things: - Your claim is still being processed - There's an issue with your eligibility - You didn't report wages correctly My advice? Keep requesting payments on schedule and try to get in touch with someone at the unemployment office for specifics on your claim.

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This is super helpful, thank you! I'll definitely keep requesting payments. Any tips on getting through to someone at the office? I've heard it's nearly impossible.

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Glad I could help! As for reaching someone, it's tough but not impossible. Try calling right when they open or just before closing. Some people have luck with using the Spanish line (if you speak Spanish) as it's often less busy. Good luck!

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oof, $0 disbursement suuucks. been there, done that. 😭 the system is so broken, i swear they make it confusing on purpose. hang in there, OP!

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Hey, I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U

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Sounds too good to be true. Is this legit? Has anyone else tried it?

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I get the skepticism, but it's 100% legit. I was desperate after trying for weeks to get through. This service saved me hours of hold time. Worth every penny imo.

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Wait, we have to PAY to talk to unemployment now? That's messed up. 🤦‍♂️

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I hear ya, it's not ideal. But when you're losing out on potentially hundreds in benefits, $20 to actually get answers seemed worth it to me. Your call though!

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Pro tip: document EVERYTHING. Every call, every letter, every online interaction. You never know when you'll need to prove you've been trying to resolve issues. It's saved my butt more than once!

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That's great advice, thank you! I'll start keeping a log right away.

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have you checked your claim status online? sometimes the website has more up-to-date info than what they send in the mail. might give you a clue about why you got $0

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I didn't even know I could check online! 🤦‍♂️ Thanks for the tip, I'll do that right now.

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Listen up, newbie. Here's what you need to know: 1. The system is a dumpster fire. Accept this now. 2. Be persistent. Call, email, check online, repeat. 3. Learn the lingo. Know the difference between your base period, benefit year, weekly benefit amount, etc. 4. Appeal EVERYTHING if you think there's been a mistake. 5. Don't give up. It's your money, fight for it. Good luck. You're gonna need it. 👊

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Wow, thanks for the tough love! I'll definitely keep all this in mind. Guess I better start studying up on unemployment terms...

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This is the realest advice here. Listen to this person, OP!

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hey quick question - when did you file your claim? if it was less than 3 weeks ago, the $0 might just mean they haven't processed it yet. happened to me and I freaked out for nothing lol

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Oh man, I filed it just last week. Maybe I'm panicking too soon? Thanks for sharing your experience!

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np! yeah, give it some time. the wheels of bureaucracy turn slooooowly. but def follow up if you don't hear anything in like 3-4 weeks

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Unpopular opinion: sometimes the $0 disbursement is actually correct. Make sure you're eligible and that you reported everything accurately. Double-check your math on wages and dates. It sucks, but not everyone qualifies, even if you think you should.

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This. I've seen so many people assume they qualify when they don't. It's worth double-checking everything before you spend hours fighting it.

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That's a good point. I'll review all my info again just to be sure. Thanks for the reality check!

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Hey Giovanni! I went through something similar when I first filed. The $0 disbursement is super frustrating, but it's actually pretty common for new claims. A few things that helped me: 1. Check if you have any "determination letters" in your online account - they'll explain exactly why you got $0 2. Make sure you're certifying for benefits every two weeks, even if you're getting $0 (this keeps your claim active) 3. The waiting week is real - you won't get paid for your first eligible week anyway 4. Sometimes there are identity verification steps that hold things up I'd recommend calling the TWC customer service line early in the morning (like right at 8 AM) - that's when I had the most luck getting through. Also, keep checking your online account daily for any action items or messages they might send you. Don't panic yet though - if you just filed last week, it's totally normal for things to still be processing. The system is slow but it usually works out eventually. Hang in there! 💪

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This is incredibly helpful, Paolo! Thank you so much for the detailed breakdown. I'll definitely check for those determination letters - I didn't even know to look for those. And you're right about calling at 8 AM, that makes total sense. It's reassuring to hear that the $0 thing is common for new claims. I was starting to think I messed something up badly! I'll keep certifying every two weeks and checking my account daily. Really appreciate you taking the time to explain all this! 🙏

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Hey Giovanni! I just went through this exact same situation a few months ago. The $0 disbursement had me spiraling too, but here's what I learned: First, check your "Correspondence" section in your online account - TWC sends important updates there that you might miss. Look for any "monetary determination" or "non-monetary determination" letters. Also, make sure you're doing your work search requirements correctly. Even if you're getting $0, you still need to log your job search activities or it can hold up future payments. One thing that really helped me was setting up text alerts through the TWC website - they'll notify you immediately when there are updates to your claim status. The good news is that if your claim gets approved later, you'll get backpay for all the weeks you certified (minus that first waiting week). So definitely keep certifying every two weeks no matter what! The process is frustrating but most people do get their benefits eventually. Just stay on top of it and don't let any deadlines slip by. You've got this! 💪

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Thank you so much, Ethan! This is exactly the kind of detailed info I needed. I had no idea about the Correspondence section or text alerts - I'm definitely setting those up right now. The work search requirement thing is good to know too, I wasn't sure if I needed to do that while getting $0. It's really reassuring to hear about the backpay possibility if things get sorted out later. I'll make sure to keep certifying every two weeks religiously. Thanks for giving me hope that this will work out eventually! 🙏

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Hey Giovanni! Welcome to the unemployment maze - we've all been there! 😅 A few quick things that might help while you're waiting for things to process: 1. Download the TWC mobile app if you haven't already - sometimes it's faster than the website and you can check your claim status on the go. 2. Keep a simple spreadsheet or notebook tracking when you filed, when you certified, and any correspondence you receive. Trust me, you'll need this later! 3. If you're getting $0, double-check that your Social Security number and other personal info match EXACTLY what's on your Social Security card and driver's license. Even small discrepancies can cause delays. 4. Don't forget about the work search requirement - you need to be actively looking for work and documenting it, even during the waiting period. The $0 disbursement is super common for new filers, especially in your first few weeks. The system is slow but it usually catches up. Just stay consistent with your weekly certifications and keep all your documentation organized. You're doing the right thing by asking questions here - this community has been a lifesaver for so many of us! Hang in there! 🤞

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Hugo, this is fantastic advice! I never thought about the SSN matching exactly - that's such a good point about even small discrepancies causing issues. I'm definitely downloading that mobile app right now, and the spreadsheet idea is brilliant. I can already tell I'm going to need to stay super organized with all this. The work search requirement reminder is helpful too - I wasn't sure if that applied during the waiting period. Thanks for being so welcoming and encouraging! This community really does seem like a lifesaver. Feeling much more confident about navigating this process now! 🙏✨

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Giovanni, I totally feel your pain! The unemployment system can be overwhelming, especially when you're already stressed about finances. Here's what helped me when I was in your shoes: The $0 disbursement is actually super normal for new claims - don't panic! It usually means one of these things: - Your claim is still being reviewed (most common) - You're in your mandatory waiting week - There might be a minor paperwork issue they need to resolve My biggest piece of advice: create a routine around this process. Check your online account every morning, keep certifying every two weeks like clockwork, and document everything. I made the mistake of being inconsistent early on and it just prolonged everything. Also, try calling TWC right at 8:00 AM sharp on Tuesdays or Wednesdays - I found those days had shorter wait times. Have your SSN and confirmation numbers ready before you dial. The waiting is brutal, but most claims do get resolved eventually. In the meantime, make sure you're meeting all the work search requirements since you'll need to show that activity once payments start flowing. You've got a great attitude asking for help early - that's going to serve you well in this process! Keep us posted on how it goes! 🤞

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Amina, thank you so much for this reassuring response! It's such a relief to hear that $0 disbursements are normal for new claims - I was honestly starting to think I'd made some terrible mistake. The routine idea is brilliant, and I love the specific timing advice about calling on Tuesday/Wednesday mornings at 8 AM. I'm definitely going to try that approach. Your point about being consistent really hits home - I can see how easy it would be to get sloppy with the process when you're frustrated. I'll make sure to stay on top of everything religiously. Thanks for the encouragement and for sharing what worked for you - it gives me so much hope that this will eventually sort itself out! 🙏

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Hey Giovanni! I just went through this exact same thing a couple months ago - the $0 disbursement is honestly super stressful when you're already dealing with job loss. Here's what I wish someone had told me upfront: The $0 is most likely just processing delays, especially since you filed so recently. BUT here are the key things to check right now: 1. Log into your TWC account and look under "Payment Request Status" - it might show if there are any holds or issues 2. Check the "Correspondence" tab for any determination letters they may have sent digitally 3. Make sure your bank account info is correct if you set up direct deposit One thing that really caught me off guard - even after your claim gets approved, there's often a 1-2 week delay before you see actual money. So don't freak out if your status changes but payments are still delayed. Pro tip: Screenshot everything in your account regularly. The system sometimes has glitches and having proof of what you submitted/when can be a lifesaver. Keep requesting payments every two weeks no matter what - if you miss those deadlines, it's way harder to get back on track. The waiting sucks but most people do eventually get their benefits sorted out! Hang in there! This community is amazing for support when the system feels impossible to navigate. 💪

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Jamal, this is incredibly thorough and helpful - thank you! I had no idea about the "Payment Request Status" section or that there could be another 1-2 week delay even after approval. That's really good to know so I don't panic again later! The screenshot advice is genius - I definitely wouldn't have thought of that but it makes total sense with all the system glitches people mention. I'm logging into my account right now to check all those sections you mentioned. And you're absolutely right about not missing those bi-weekly deadlines - I'll set calendar reminders so I don't accidentally mess that up. Really appreciate you taking the time to break all this down so clearly. It's making this whole process feel much more manageable! 🙏

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Hey Giovanni! I just want to echo what everyone else has said - you're definitely not alone in this experience! The $0 disbursement threw me for a loop too when I first filed. One thing I haven't seen mentioned yet is to check if there's a "hold" or "flag" on your account. Sometimes TWC puts temporary holds for things like wage verification or identity confirmation, and they don't always notify you right away. You can usually see this in your account dashboard under claim status. Also, since you just filed last week, there's a good chance you're still in the initial review period. Texas has been pretty backed up lately, and new claims can take 2-3 weeks just for the initial determination. My advice: be patient but persistent. Keep doing everything by the book (certifying every two weeks, job searches, etc.) and don't let the $0 payments discourage you from staying consistent. When I finally got approved, all those $0 weeks turned into actual payments retroactively. The learning curve is steep, but you're asking all the right questions. This community has been incredible for navigating the system - glad you found us early in the process! Keep us updated on how things progress! 🤞

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Thanks so much, Jabari-Jo! That's a really important point about checking for holds or flags - I wouldn't have known to look for those specifically. I'm going to check my dashboard right now to see if there's anything like that showing up. It's actually really reassuring to hear that Texas has been backed up lately because it makes me feel like the delay isn't necessarily something I did wrong. The idea that all those $0 weeks could turn into actual payments later is honestly what's keeping me going right now! I really appreciate everyone in this community being so helpful and welcoming to newcomers like me. I'll definitely keep everyone posted as things develop! 🙏

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Hey Giovanni! I went through this exact same situation about 6 months ago and I know how nerve-wracking that $0 disbursement can be when you're already stressed about finances. Here's what I learned that might help you: The $0 is almost certainly just a processing issue since you filed so recently. Texas TWC typically takes 1-3 weeks for initial claim review, and during that time you'll see $0 even if everything is fine. A few things to check right now: - Look for any "Issues Delaying Payment" section in your online account - Make sure all your employer information and wages are entered correctly - Check that your identity verification documents were accepted (this is a big one that trips people up) The most important thing: keep certifying every two weeks religiously, even with $0 payments. When your claim gets approved, you'll get backpay for all those weeks (minus the waiting week). I ended up getting 5 weeks of backpay when everything finally went through, so don't give up! The system is frustrating but it does work eventually. One last tip - if you do need to call them, try calling exactly at 8:00 AM on weekdays. That's when I had the best luck getting through without waiting hours. You're doing everything right by asking questions early. Hang in there! 💪

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Abigail, thank you so much for sharing your experience! It's incredibly reassuring to hear that you got 5 weeks of backpay when everything finally processed - that gives me so much hope! I'm definitely going to check for that "Issues Delaying Payment" section right now, and I'll double-check all my employer info and wage entries. The identity verification point is really helpful too - I hadn't thought that might be holding things up. I've been religious about certifying every two weeks since reading everyone's advice here, so hopefully that consistency will pay off like it did for you. The 8 AM calling tip seems to be the golden advice everyone agrees on! Thanks for taking the time to share such detailed and encouraging information. This community is amazing! 🙏

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Hey Giovanni! I was in your exact shoes about 8 months ago - filed my first claim, got that dreaded $0 disbursement, and immediately thought I'd screwed something up royally! 😅 Here's what I wish I'd known from day one: **The $0 is totally normal for new filers** - especially in your first 2-3 weeks. Texas TWC has to verify everything before they start paying out, and that takes time. **Key things to do RIGHT NOW:** 1. Set up a simple tracking system (I used a basic notebook) - date filed, certification dates, any correspondence 2. Check your online account daily for any new messages or action items 3. Keep certifying every two weeks no matter what - this is CRUCIAL 4. Make sure you're doing your work search activities and logging them **Red flags to watch for:** - Any messages about wage discrepancies - Identity verification requests - Missing employer information The hardest part is the waiting and not knowing what's happening behind the scenes. But honestly, 90% of the time it's just bureaucratic processing delays, not actual problems with your claim. I ended up getting 6 weeks of backpay once everything cleared, so all those $0 weeks weren't actually lost money - just delayed money. You're smart to ask questions early instead of just hoping for the best. Keep us posted on how things develop - we're all rooting for you! 🙌

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Liam, this is such a comprehensive and reassuring breakdown - thank you! I love how you've organized everything into actionable steps and red flags to watch for. The simple notebook tracking system is brilliant and so much more manageable than trying to keep everything in my head. It's amazing that you got 6 weeks of backpay - that really drives home the point that those $0 weeks aren't lost, just delayed. I'm definitely going to start checking my account daily and being more systematic about documenting everything. Your point about 90% of the time it being processing delays rather than actual problems is exactly what I needed to hear. Sometimes you just need someone who's been through it to tell you it's going to be okay! I'll absolutely keep everyone posted as things develop. This community support has been incredible! 🙏

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Hey Giovanni! I just went through this exact same experience about 4 months ago, and I totally understand that sinking feeling when you see $0 disbursement. Here's what helped me get through it: **First, breathe** - the $0 is almost definitely just processing delays since you filed so recently. TWC is notoriously slow with new claims. **Things that made a huge difference for me:** 1. Check your "Claim Summary" page for your benefit year dates - this will tell you if your claim is even active yet 2. Look for any "pending issues" or "determinations" in your account - these will explain exactly what's holding things up 3. Make sure you're meeting the work search requirements (3 work search activities per week) even during $0 weeks 4. Set up email notifications in your TWC account so you don't miss important updates **Reality check:** My first payment took almost 4 weeks to show up, but when it did, I got backpay for every week I'd certified (except that first waiting week everyone mentions). The system is frustrating and poorly designed, but it does eventually work for most people. Keep certifying every two weeks like clockwork - that's your lifeline. Also, don't feel bad about being confused by all this. The whole system seems designed to be as unclear as possible! You're asking all the right questions though. Hang in there - you've got this! 💪

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Sean, this is incredibly helpful and exactly what I needed to hear right now! That "breathe" reminder really hit home - I've been so anxious about this whole thing. I'm going to check my Claim Summary page right now to see those benefit year dates, and I definitely need to set up those email notifications. The work search requirement clarification is super important too - I wasn't 100% sure if I needed to be doing that during the $0 weeks. It's so reassuring to know that your first payment took 4 weeks but you still got all that backpay. That gives me realistic expectations instead of panicking every day. You're absolutely right that the system seems designed to be confusing - I'm glad it's not just me feeling totally lost! Thanks for the encouragement and for breaking everything down so clearly. This community has been such a lifesaver! 🙏

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Hey Giovanni! I completely understand that anxiety you're feeling - I remember staring at my screen in disbelief when I saw my first $0 disbursement too! 😰 Since you filed just last week, you're definitely in the normal processing window. Here's what I'd focus on right now: **Check these specific things in your TWC account:** - "Issues Delaying Payment" section (if it exists) - "Monetary Determination" status - Any correspondence in your inbox that might explain the $0 **Keep doing these things religiously:** - Certify every two weeks (even with $0 - this is super important!) - Log your work search activities - Check your account daily for updates **Timeline reality check:** Most new claims take 2-4 weeks for initial processing. I know it feels like forever when you're waiting, but you're still well within normal timeframes. The good news is that if/when your claim gets approved, you'll get backpay for all those certified weeks (minus the waiting week). So those $0 weeks aren't actually lost money - just delayed money. Try not to stress too much yet - you're doing everything right by staying on top of it and asking questions. The waiting is the hardest part, but most claims do work out eventually. Keep us posted on any updates! 🤞

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Carmen, thank you so much for this thoughtful and detailed response! That anxiety you mentioned is exactly what I've been feeling - it's such a relief to know I'm not the only one who had that "staring at the screen in disbelief" moment with the $0! I'm going to check all those specific sections you mentioned right now, especially the "Issues Delaying Payment" and "Monetary Determination" areas. Your timeline reality check is really helpful - knowing that 2-4 weeks is normal for initial processing gives me much more realistic expectations. I've been religiously certifying every two weeks since everyone here emphasized how important that is, and I'm definitely logging my work search activities too. The reminder that those $0 weeks are "delayed money, not lost money" is exactly what I needed to hear to stay motivated through this waiting period. This community has been absolutely incredible for helping me understand the process and stay sane while navigating it. I'll definitely keep everyone posted as things develop! 🙏

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Hey Giovanni! I totally get that panic when you see $0 - I literally called my friend crying when it happened to me! 😅 Since you just filed last week, you're definitely still in the normal processing timeframe. Here's what helped me stay sane during the waiting period: **Quick wins you can do today:** - Check your "Claim Status" page for any pending determinations - Make sure your direct deposit info is correct (if you set that up) - Screenshot your current claim summary for your records **The waiting week reality:** Even when everything goes smoothly, you won't get paid for your first eligible week anyway - it's called the "waiting week" and it's just how the system works. **What kept me going:** I reminded myself that thousands of people go through this exact same process every week, and the vast majority eventually get their benefits sorted out. The system is slow and clunky, but it does work. The hardest part is the uncertainty and not knowing what's happening behind the scenes. But you're being super proactive by asking questions and staying on top of everything - that's going to serve you well! Keep certifying every two weeks no matter what, and try to be patient with the process (easier said than done, I know!). You've got this! 💪

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