Smart approach. Document, report, and try to hold out for termination if possible. Don't forget to save copies of positive performance reviews or feedback from before the issues started - showing the contrast can be powerful evidence. Wishing you luck with this tough situation!

One thing I haven't seen mentioned yet is that you should also keep records of any changes to your job duties or responsibilities that coincide with the hostile treatment. If they're suddenly giving you tasks outside your job description or removing responsibilities you previously had, that can help establish a pattern of retaliation or constructive dismissal. Also, if you have any witnesses to the hostile behavior (coworkers who've seen the demeaning comments, etc.), try to get written statements from them while the incidents are fresh in their memory. Their testimony could be crucial if you end up needing to appeal a TWC denial.

Has anyone else noticed that TWC seems to have more delays near the end of each month? I wonder if it's because that's when more people have their payment request dates set. Mine is always the 30th and I feel like every couple months there's some kind of delay.

I'm glad to see your payment came through! This is actually a pretty common issue with TWC payments, especially to Chime accounts. I've been getting unemployment for about 6 months now and I've noticed that Chime sometimes has delays with ACH transfers, particularly on busy processing days. The good news is that once TWC shows "processed" on their end, the money is definitely coming - it's just a matter of when the banks finish their back-and-forth. For future reference, I've found that payments tend to be more reliable earlier in the week (Tuesday-Thursday) compared to Fridays or Mondays when there's more banking traffic.

Unpopular opinion: maybe we should just camp outside their office until they help us 🏕️ Who's with me?

I just went through this exact same thing last month! Here's what finally worked for me: I called the TWC customer service line at 800-939-6631 right at 8:00 AM sharp (set multiple alarms!). When you get through the automated system, press 1 for English, then 1 again for unemployment benefits, then 4 for PIN issues. The key is to have ALL your info ready - SSN, previous employer info, and any reference numbers from previous claims. When I finally got a human (took about 45 minutes on hold), they were able to reset my PIN on the spot and I was back in my account within 10 minutes. Don't give up - it's frustrating but definitely doable! 💪

I'm so sorry you're dealing with this. The system is totally overwhelmed rn. Have you considered reaching out to a local news station? Sometimes public pressure can help move things along.

I'm dealing with the exact same issue - been waiting 5 weeks now with no updates. The stress is unreal when you're depending on these benefits to survive. I've tried everything mentioned here - calling at 8am, emailing, checking my online account daily. Nothing works. It's insane that we have to jump through so many hoops just to get the help we're entitled to. Has anyone had any luck with filing a complaint with the state ombudsman? I'm running out of options and getting desperate.

One thing to remember about the waiting week payment - when you do request it after finding work, the system might ask you to verify your employment details like start date, employer name, etc. Make sure you have all that information ready when you file for it. I had to submit my first paystub as verification when I claimed my waiting week.

Just want to add that timing matters here - if you're at the end of your regular benefits and expecting a job offer soon, you might want to file for the waiting week sooner rather than later. The processing can take a few days, and if you start your new job before the payment goes through, you'll need to report that employment change which could complicate things. Better to get it submitted while your status is clear and straightforward. Good luck with the job interview - hope you get that offer!