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PA UC claim approved then suddenly disqualified - no explanation why

I'm so frustrated right now! After waiting 5 weeks for my PA unemployment claim to be approved, I finally got the approval notification last Wednesday. I was so relieved! But when I checked my account this morning to see when payment would be processed, it now says 'disqualified' with no explanation whatsoever. Has anyone had their status change from approved to disqualified like this? I don't understand what happened because nothing has changed with my employment situation. I reported all my work search activities correctly each week while waiting. I'm planning to call the UC office tomorrow but wondering if I should be doing something else too? This is so stressful!

Charity Cohan

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the same thing hppened to me last month. it was bcause they found out i was fired for misconduct even tho i told them i was laid off. did u get fired or quit? that might be why

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Jean Claude

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I was definitely laid off due to 'lack of work' - I even have the separation letter from my employer stating that. My former employer confirmed this during the fact-finding interview. That's why I'm so confused about the sudden change!

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Josef Tearle

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This sounds like either a system glitch or a late-arriving piece of information that triggered an automatic disqualification. There are several possible explanations: 1. Your employer submitted additional information after your initial approval 2. There was an issue with your job search activities (PA requires you to register with PA CareerLink) 3. A system update flagged something in your claim that wasn't caught initially 4. They discovered wages from another employer you didn't report 5. A clerical error by a UC examiner You definitely need to speak with a claims examiner. Calling is usually futile - you'll likely get busy signals for hours. I recommend using Claimyr (claimyr.com) to get through to a rep without the wait. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 You should also check if there's a message in your dashboard explaining the disqualification.

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Jean Claude

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Thank you for the detailed response. I didn't even think to check my dashboard messages - I was so focused on the status change. I'll check that now and look into Claimyr if I can't get through tomorrow. Do you know if I should still file my weekly claim while this is being resolved?

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Shelby Bauman

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You absolutely should continue filing your weekly certifications even while this is being resolved. If you stop filing and later win an appeal, they won't pay you for weeks you didn't certify. As for the sudden disqualification after approval, I've seen this happen when there's a mismatch between information you provided and what your employer reported. Check your dashboard messages - there should be a notice explaining the disqualification reason and your appeal rights. You have 15 calendar days from the mailing date to file an appeal.

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Quinn Herbert

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I HAD THE EXACT SAME THING I got approved then disqaulified all because my stupid boss claimed I was a no call no show when I HAD PROOF I called in sick!!!! PA UC is a JOKE they believe whatever the employer says!!

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Salim Nasir

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I tried calling the UC service center for 3 weeks straight when this happened to me (different issue, but also got disqualified after approval). Busy signals ALL DAY LONG. I finally used Claimyr and got through to an agent in about 20 minutes. It was so worth it. The rep explained that in my case, they had received additional information from my employer that contradicted what I said about my separation reason. I was able to submit additional documentation and eventually won my appeal. Definitely keep filing your weekly claims while this gets sorted out!

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Jean Claude

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I just checked my dashboard and found a message saying they determined I "voluntarily quit without cause of a necessitous and compelling nature" - but that's completely false! I was laid off with 20 other people when our department was eliminated. I'm definitely going to appeal this. Thanks for the Claimyr suggestion - I'll try that tomorrow.

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Hazel Garcia

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appeals take forever tho. my brother had to wait like 3 months for his hearing. make sure u get a letter from ur old job proving layoff

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Charity Cohan

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ya and dont forget 2 keep filing weekly claims during appeal. my friend didnt do this and lost 5 weeks of benefits even tho he won his appeal

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Laila Fury

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The PA UC system is designed to be frustrating. They're hoping people will give up instead of appealing. Don't let them win! Your situation is sadly very common - I work in HR and see this happen all the time. Some tips: 1. File your appeal IMMEDIATELY (you have 15 days) 2. In your appeal, be very specific about being laid off with 20 others 3. Attach your termination letter with the appeal 4. Contact your former employer's HR to make sure they reported your separation correctly 5. Continue filing weekly claims (super important!) 6. Request a copy of your UC file through a Right to Know request to see what your employer told them They're probably overwhelmed with claims and made a simple error. Good luck!

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Jean Claude

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Thank you! I didn't know I could request my UC file - that's really helpful. I'll file my appeal online tonight and then try to reach someone by phone tomorrow for clarification. Thankfully I have all my documentation saved including emails about the department-wide layoff.

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Shelby Bauman

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One more thing - check if you applied for benefits within your benefit year but after returning to work. If you had a previous claim, went back to work, then filed again within the same benefit year without earning 6x your weekly benefit amount, you might be disqualified under Section 401(f) of the PA UC Law. This is a common issue that triggers automatic disqualifications.

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Jean Claude

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This is my first time ever filing for unemployment, so that shouldn't be the issue. I just submitted my appeal online with copies of my layoff documentation attached. Fingers crossed this gets resolved quickly - I really need these benefits to pay my mortgage next month.

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Geoff Richards

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my cousin works for unemployment and she says they're running a new system update that's causing all kinds of weird status changes. could be that? maybe check again tomorrow it might fix itself

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Josef Tearle

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While system glitches happen, I wouldn't count on this resolving automatically. The disqualification notice with specific reasoning (voluntary quit) indicates this is a determination, not a technical error. Definitely proceed with the appeal and continue trying to reach a representative.

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