PA UC agent wrongly marked my account as 'employed' - now all weeks show disqualified!

omg that happened to me 2! they marked me as refusing work when i NEVER said that. took me 2 weeks to get it fixed. keep calling!!

This is unfortunately a common issue with PA UC. What you need to do is file an appeal immediately, even before you speak to someone. Go to your dashboard, find the determination letter (there should be one for each disqualified week), and file an appeal for each one. Make sure to clearly state that you did NOT accept employment and the agent made an error. Then also submit a message through the UC message center explaining the situation. Keep documentation of everything. In the appeal explanation, include: 1. Date and approximate time you spoke with the representative 2. Clear statement that you are still unemployed and actively seeking work 3. List of your recent work search activities The appeals can take 2-3 weeks to process, but they'll preserve your rights even if you manage to reach someone by phone sooner.

I hate the PA unemployment system so much! They CONSTANTLY make these mistakes and WE suffer for it. Last year they marked me as "unavailable for work" when I mentioned I had a doctor's appointment ONE MORNING. Took FOREVER to fix and I almost got evicted waiting for my benefits!!! The people working there seriously need better training or something because they mess up ALL THE TIME and we're the ones who have to deal with the consequences!!

While you're working on appeals as suggested above, I'd also recommend documenting everything meticulously. Take screenshots of your account showing the incorrect employment acceptance note. Write down exactly what was discussed in your call (date, time, agent name if you have it). This documentation will be critical for your appeal. One thing that helped me get through to PA UC quickly when I had a similar urgent issue was using Claimyr (claimyr.com). They have a system that gets you through the phone queue much faster. They have a video demo here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 that explains how it works. I was skeptical at first but it saved me days of constant redialing when I had an urgent issue with my claim.

yup i used claimyr last month when i had that weird IDme verification problem. got through in like 20 minutes instead of spending all day calling. worth it when ur desperate

This is a classic case of miscommunication during a PA UC call. I've been through this exact situation and have helped several others navigate it too. Here's what you need to know: 1. File those appeals immediately as others have said - there's a 15-day deadline from each determination letter 2. In your appeals, be very specific about what was actually said in the conversation - if you mentioned anything about job prospects, interviews, or potential opportunities, the agent may have misinterpreted this as job acceptance 3. When you do reach someone by phone, ask them to review the call notes and clarify that you are still unemployed and conducting active work search 4. Request that they send an urgent correction to the claims examiner 5. Most importantly, keep certifying every week as if nothing happened The good news is that these administrative errors can absolutely be corrected, and when they are, you'll receive all back payments for the weeks incorrectly disqualified. The bad news is that it does take time - typically 2-3 weeks if you're persistent.

UPDATE: I finally managed to speak with someone at PA UC this afternoon! I used that Claimyr service someone mentioned and got through in about 30 minutes instead of endless busy signals. The representative was actually helpful and could see exactly what happened. The previous agent had coded my account with status code 'JA' (Job Acceptance) instead of 'JS' (Job Search) after I mentioned an upcoming interview. She's submitted an urgent correction request to have my claim reviewed and the disqualifications removed. She said it should be fixed within 3-5 business days and all my weeks will be reprocessed. I still submitted the formal appeals just in case, but she said this might resolve before the appeals even get processed. Thanks everyone for your help! What a nightmare this system is.