Pennsylvania Unemployment

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  • Connect you to a human agent at the PAUC
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  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I'm going through the exact same thing right now! My payment got sent to my old Citizens Bank account that I closed last month. The bank rejected it yesterday and said it would be returned to Treasury by end of day. Reading through everyone's experiences here is really helpful - it sounds like I should expect about 7-9 business days for the paper check to arrive. I'm definitely going to call Treasury directly in a few days to check on the status, and I just signed up for USPS Informed Delivery based on all the recommendations here. For my next payment, I think I'll switch to ReliaCard to avoid this headache in the future. Thanks to everyone who shared their timelines and tips - it's such a relief to know this is a common issue that gets resolved, even if it takes longer than we'd like!

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You're definitely in good company with this issue! I just went through the same thing a few weeks ago when my payment got sent to a closed account. The waiting is nerve-wracking but everyone's timeline estimates here seem pretty accurate - I got my check in 7 business days. The Treasury phone number someone mentioned earlier (717-787-7400) is a lifesaver for checking the exact mailing date once you're past the 5-6 day mark. Hang in there, and ReliaCard is definitely the way to go for future payments to avoid this stress again!

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I'm dealing with this exact situation right now too! My payment went to a closed TD Bank account last week and I've been stressing about it ever since. Reading everyone's experiences here is really reassuring though - it sounds like 7-9 business days is pretty typical for getting the paper check once the bank returns the funds. I called UC yesterday but they couldn't tell me much, so I'm definitely going to try calling Treasury directly using that 717-787-7400 number someone mentioned. And I just set up USPS Informed Delivery so I can track when the check is actually coming - that's such a smart tip! For anyone else going through this, one thing I learned is to screenshot everything in your UC dashboard showing the payment was processed. My landlord was understanding when I showed them proof that the money was sent, just delayed due to the banking issue. Thanks to everyone for sharing their timelines and advice - it really helps to know we're not alone in dealing with PA UC's banking restrictions and delays!

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Thanks everyone for the helpful advice. I'm going to: 1) Appeal the waiver denial and request a telephone hearing 2) Include ALL the financial documents suggested 3) Request a lower payment plan if the waiver doesn't work out 4) Look into whether the overpayment determination itself might be incorrect I'll update this thread after my appeal to let you know how it goes. Fingers crossed I can get this resolved before tax refund time!

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Mei Wong

Good plan. And remember, even if they deny your appeal, you can request a payment plan that fits your budget. The important thing is to stay engaged with the process and respond to all notices within the specified timeframes.

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I went through almost the exact same situation last year with a $3,900 non-fraud overpayment. Here's what actually happened to me: They DID take my PA state tax refund (about $800), but my federal refund was untouched. The key difference seems to be that federal intercepts are mainly for fraud cases or when the debt gets sent to the Treasury Offset Program after being delinquent for a long time. For your waiver denial - that one-hour turnaround is definitely suspicious. When I appealed mine, I made sure to include a detailed hardship letter explaining exactly why repayment would cause financial difficulty, plus I attached copies of EVERYTHING: 3 months of bank statements, all monthly bills, rent receipt, medical bills, even grocery receipts to show my tight budget. The second time around, they actually reviewed it properly and I got a partial waiver that reduced my overpayment by about 40%. Also, don't feel locked into that $100/month payment. I started at $50/month and even that was negotiable when I showed them my budget breakdown. The important thing is to stay in communication and not ignore any deadlines. Good luck with your appeal!

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This is really reassuring to hear from someone who actually went through it! The one-hour denial definitely felt like an automatic rejection. I'm curious - when you did your second waiver application with all the detailed documentation, how long did it take them to actually review it properly? And did you have to request a hearing or did they approve it just based on the paperwork? I'm trying to decide if I should go straight to requesting the telephone hearing or try resubmitting with better documentation first.

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This whole thread is so helpful! I'm bookmarking this for future reference. It's crazy that PA UC reps are giving out such inconsistent information - you'd think they'd all be trained on the same procedures. The fact that multiple people have confirmed it's 48 hours for additional claims (when benefit amount stays the same) but then the system doesn't automatically process after that timeframe is just broken. Thanks to everyone who shared their experiences, especially Diego for coming back with the update. It's clear the key is calling and specifically asking them to check if your claim is stuck in the processing queue. Hopefully PA will fix their system so we don't all have to waste hours on hold just to get someone to push a button!

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Totally agree! This thread should be pinned somewhere for future reference. I'm new to this community but dealing with PA UC for the first time and was so confused about all the conflicting info I was getting. Reading through everyone's experiences here has been way more helpful than anything I found on the official PA UC website. It's reassuring to know that so many people have gone through the exact same runaround with different reps giving different timeframes. At least now I know what to expect if I ever need to file an additional claim - 48 hours official rule, but call anyway to get it unstuck from the queue. Thanks everyone for sharing your real experiences!

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I'm currently going through this exact same situation! Filed my additional claim 6 days ago and have been getting the runaround from PA UC reps - one said 48 hours, another said 7 days, and a third said 5 days. Reading through this thread has been a lifesaver because now I know I'm not losing my mind! The consistency in everyone's experiences here (48 hours for additional claims with same benefit amount, but then getting stuck in processing queue) is way more reliable than what the actual UC reps are telling people. Planning to call first thing Monday morning and specifically ask them to check if my claim is waiting in the processing queue. Thanks to everyone who shared their stories, especially Diego for the update - it gives me hope that this will get resolved quickly once I get the right person on the phone!

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my cousin works for unemployment and she told me they're actually planning to phase out the Money Network cards completely by end of 2025, going all direct deposit. not officially announced yet tho

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That's interesting but I haven't seen any official communication about this. For now, both payment methods are fully supported and claimants should choose whichever works best for their situation.

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Just wanted to add that if you're having trouble finding your routing and account numbers, they're usually printed at the bottom of your checks - the routing number is the first 9 digits, and your account number comes after that. If you don't have checks, you can also find these numbers by logging into your online banking or calling your bank directly. Most banks also have this info listed on their mobile apps under account details. Make sure you're using a checking account for direct deposit, not a savings account, as some banks charge fees for ACH transfers to savings accounts.

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This is super helpful! I was actually wondering about the checking vs savings account thing. I almost used my savings account number by mistake. Quick question - do you know if credit unions work the same way as regular banks for the direct deposit setup? I bank with a local credit union and want to make sure there won't be any issues.

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Credit unions work exactly the same way for direct deposit! I use a local credit union and have never had any issues with PA UC deposits. The routing and account number setup process is identical. Actually, credit unions are often better because they typically don't charge fees for incoming ACH transfers like some big banks do. Just make sure you're using your checking account number like @ca8b85727755 mentioned, not savings.

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Noah Lee

Let us know what happens! Once you reach someone at UC, they should be able to see exactly when your card was mailed out. If it's been more than 10 business days since that date, they should issue a replacement automatically. The direct deposit option is definitely better for the future, but you'll still need to recover those initial payments.

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I finally got through to PA UC using that Claimyr service! They confirmed my card was mailed out on March 1st (exactly 3 weeks ago). Since it never arrived, they're canceling that card and issuing a new one with expedited shipping. Also set up direct deposit for future payments. Thanks everyone for your help!

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That's awesome that you got it resolved! Claimyr really seems to be a game-changer for actually reaching someone at PA UC. How long did the whole process take once you connected with an agent? I'm bookmarking that service for future reference since getting through to UC is always such a nightmare. Hope your new card arrives quickly!

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Thanks! The whole call with the UC agent took about 20 minutes once I got connected. They were really helpful and explained that my card probably got lost in transit since it's been way past the normal delivery window. The expedited replacement should arrive in 2-3 business days. Definitely recommend Claimyr to anyone struggling to reach UC - worth every penny to avoid the endless phone tree!

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