Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

update?? did u ever get this fixed? im having the same issue now and worried

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Yes! I finally got it resolved. The browser trick didn't work for me, so I used that Claimyr service someone mentioned to get through to an agent. Got connected in about 30 minutes, and the UC rep fixed it right away. She said it's a known system issue they're still working on. My claim is reopened now and I was able to file for my missed weeks too.

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I'm dealing with this exact same issue right now! Been stuck in that work history loop for 4 days and it's driving me crazy. The system just won't save anything I enter. I saw you mentioned Claimyr - is that a legitimate service? I'm hesitant to use third-party services for unemployment stuff but I'm getting desperate. Also wondering if anyone knows roughly how much they charge? At this point I'd rather pay something than waste more days trying to get through on my own.

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I can understand your frustration! I used Claimyr when I was stuck in the same loop and it was legitimate - they basically just keep calling the UC line until they get through, then connect you to an agent. I think it cost me around $20 but honestly it was worth it after wasting so much time trying myself. Just make sure you're ready to talk to the UC rep immediately when they connect you since you're paying for that connection time. The whole call took maybe 10 minutes once I got through and the agent fixed the work history issue right away.

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This exact thing happened to my friend last month! She was so panicked but it really is a common mistake. One tip I'd add - when you call, try to stay calm and be polite with the rep even if you've been waiting forever to get through. They deal with frustrated people all day and being nice can sometimes help speed things along. Also, if the first person you talk to can't help or seems unsure, politely ask to speak with a claims examiner or supervisor. Sometimes the front-line staff aren't able to make these corrections but the examiner can do it immediately. Hope you get this sorted out fast - rent stress is the worst!

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This is such good advice! I've been stressed about calling tomorrow but you're right - being polite and patient will probably help. I'm going to write down what I want to say beforehand so I don't stumble over my words when I finally get through. The rent deadline is making this so much worse but hopefully they can fix it quickly like they did for your friend. Thanks for the tip about asking for a claims examiner if needed!

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I went through this exact same situation about 6 months ago! The anxiety is absolutely real when you see that $0 payment, but try not to panic. I accidentally clicked "NO" to the work search question when I was rushing through my certification on my phone. Called PA UC the next morning and got through after about an hour of waiting. The rep was actually pretty understanding - she said they see this mistake multiple times every day. She asked me to verify what work search activities I had completed that week, updated my certification, and told me the payment would be released within 48 hours. Sure enough, I got my deposit two days later. The key is calling as early as possible and having your work search details ready. You've got this - it's definitely fixable!

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Thank you so much for sharing your experience! It's really reassuring to hear that the reps understand this is a common mistake. I'm feeling a bit less panicked now knowing that so many people have gone through this and got it resolved relatively quickly. I'm definitely going to call first thing in the morning with all my work search details ready. Did you have to provide any specific documentation or was just telling them what you did enough?

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Glad to see this worked out! For future reference for anyone else reading this thread, I'd also recommend taking a screenshot of your payment status page when it shows the pending deposits. Sometimes the system glitches and payments get delayed or reversed, and having that screenshot as proof can save you hours on the phone with customer service trying to explain what happened. Also, if you're still job searching, consider setting up job alerts on Indeed and LinkedIn - makes it easier to find those 2 required work search activities each week!

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Great advice about taking screenshots! I learned this the hard way when my bank account showed a deposit that later disappeared and I had no proof it was ever there. The UC system can be glitchy so documentation is key. Also, for the work search requirements - don't forget that attending job fairs and networking events count too, not just online applications. Sometimes those can be easier to find than actual job openings, especially if you're in a competitive field.

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This is such a helpful thread! I'm in a similar situation - just got my approval letter yesterday and was panicking about when I'd actually see the money. Reading through everyone's experiences, it sounds like 4-7 business days is pretty typical once you're approved and have filed your weekly certifications. I'm going to check that payment status page that Joshua mentioned - didn't even know that existed! Also taking notes on the work search logging requirements and screenshot advice. Thanks everyone for sharing your real experiences, it's so much more helpful than the vague info on the official UC website.

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Just a heads up for anyone still struggling with the CareerLink website - if you're getting error messages or the site keeps timing out, try clearing your browser cache and cookies first. I was having issues for days and this simple fix solved it immediately. Also, make sure you're not using any browser extensions that might block scripts or cookies, as CareerLink needs these to function properly. If you're still having trouble after that, the mobile version of the site (on your phone) sometimes works better than the desktop version. Hope this helps someone avoid the frustration I went through!

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This is so helpful! I've been getting those timeout errors constantly. Just tried clearing my cache and cookies like you suggested and the site is loading much faster now. I was able to finally complete my profile registration that had been stuck for two days. The mobile version tip is great too - I'll definitely keep that in mind as a backup option. Thanks for sharing these troubleshooting steps, you probably just saved me hours of frustration!

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Another tip for anyone booking CareerLink appointments - if you're in a rural area or your local office has limited availability, you can schedule virtual appointments too! I live pretty far from my nearest office and was worried about travel time with my work schedule. Found out they offer video call appointments that count the same as in-person visits for UC requirements. Just select "Virtual Appointment" when choosing your appointment type. You'll need a computer or phone with camera/microphone, but it's super convenient. Still brings the same required documents (ID, resume, etc) but you can do it from home. The counselor was just as helpful as an in-person visit would have been!

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This is amazing! I had no idea virtual appointments were an option. I've been stressing about getting time off work to drive to my local CareerLink office, but a virtual appointment would be so much easier to fit into my schedule. Do you know if all CareerLink offices offer virtual appointments, or is it only certain locations? And when you scheduled it, did you need any special software installed or does it just work through a web browser? This could be a game-changer for me!

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Just wanted to share my recent success story to give everyone hope! I was in the same situation as many of you - forgot to add my two kids (ages 6 and 14) when I initially filed my PA UC claim back in February. After reading through all the advice in this thread, I decided to try the Tuesday morning strategy that Max mentioned. Called at 7:50 AM yesterday and actually got through after only 20 minutes on hold! The representative was super understanding when I explained I'd been trying to reach them for over a week. She added both my children to my claim and even noted in my file that I had attempted to contact them multiple times since filing. She couldn't promise anything about backdating, but said the notation would help if there's ever a review. The dependent allowance should show up in my next weekly payment. For anyone still trying to get through - don't give up! The Tuesday morning time slot really seemed to work, and having all my kids' info ready (SSNs, birth dates, birth certificates) made the actual call go super smoothly once I got connected.

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That's amazing news, Abby! Your success story gives me so much hope. I've been struggling to get through for almost two weeks now, and hearing that someone just got connected yesterday using the Tuesday morning strategy is exactly what I needed to hear. It's also reassuring that the rep was understanding about the situation and made notes in your file about your previous attempts. I'm definitely going to try calling next Tuesday at 7:50 AM sharp with all my documentation ready. Thanks for taking the time to share your experience - it really helps to know that persistence pays off and that there are still helpful representatives out there willing to work with us!

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I just wanted to add another data point that might help others in this situation. I successfully added my 3-year-old son to my claim last month after initially forgetting to include him. What worked for me was calling on a Thursday around 10:30 AM - I got through after about 35 minutes on hold. The key thing the representative told me was that they prioritize dependent additions if you can show you've been actively trying to contact them. I had screenshots of my online messaging attempts and a list of call times/dates, which she said really helped my case. She was able to backdate the dependent allowance for 2 weeks. One tip I haven't seen mentioned yet: if you get through to a rep who seems rushed or unhelpful, politely ask to speak with a supervisor or call back later. Some reps are more willing to go the extra mile than others. The $5 per week per child really does add up, so it's worth the persistence!

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