Accidentally answered NO to work search on PA UC weekly claim - now have $0 payment and open issue!

This happens more often than you'd think! I did the exact same thing last year. Call the UC service center first thing tomorrow morning and explain it was an honest mistake. They can usually fix it right on the phone if you get through to a claims examiner. Make sure you have your work search records ready to verify what you actually did. They'll likely just need to remove the issue flag and reprocess your payment.

GOOD LUCK GETTING THROUGH TO ANYONE!! I made this exact mistake in January and it took me 2 WEEKS of calling NONSTOP every single day before I could even talk to an actual person. By the time they fixed it, I had already filed another weekly claim. The system is completely broken!

I've helped several people with this issue. Here's what you need to do: 1. Call 888-313-7284 exactly at 8:00am when they open 2. Have your documentation ready (screenshots of job applications, dates, company names) 3. When asked for the reason for your call, say "Weekly certification correction" 4. Explain it was an honest mistake and you DID complete your work search requirements If you can't get through by phone, you can also use the PA UC message center through your dashboard, but phone is much faster for this type of issue. They can usually process the correction within 24-48 hours once you reach someone.

i did this 2 months ago lol... hit no by accident when i was half asleep. took me 4 days of calling to actually talk to somebody but they fixed it right away once i got through. payment came like 3 days later

This happened to me last month but I said NO to the question about being able and available for work because I was confused about what they were asking. Same result - open issue and $0 payment. I tried calling for days but couldn't get through. I ended up going to the CareerLink office in person and they were able to help me contact someone who fixed it. Maybe try that if you can't get through on the phone?

After trying to call PA UC for 3 days straight for a similar issue (mine was answering a question wrong about part-time work), I finally used Claimyr and got through to a rep in about 20 minutes. Cost me like $20 but saved me days of frustration and getting nowhere. They have a video showing how it works at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 and their site is claimyr.com. The UC rep was able to fix my mistake right away and I got my payment 2 days later. Worth every penny considering I was freaking out about bills.

Yeah it worked for me! They basically call on your behalf and then connect you when they get through to someone. Saved me from having to redial for hours.

Just wanted to add - when you do get through to someone, make sure they understand you actually DID complete your work search requirements. Have the details ready (employer names, dates of application, etc). The agent should be able to override the system and process your payment. This is a common issue they deal with, so don't stress too much about them thinking it's fraud. Just explain it was a simple mistake clicking the wrong button.

Update: I managed to get through to PA UC this morning! Called right at 8am and only waited about 45 minutes. The claims examiner was really understanding and said this happens all the time. She removed the open issue and said my payment should process within 2-3 business days. Such a relief! Thanks everyone for the advice and support.

I'm glad to see there's an update that someone got through and had their issue resolved! For anyone else dealing with this, I'd recommend keeping a detailed log of your work search activities going forward. I use a simple spreadsheet with columns for date, company name, position applied for, and method (online application, in-person, etc.). This way if you ever accidentally click the wrong button again, you'll have everything organized and ready to show the claims examiner. It's saved me so much stress knowing I have all my documentation in one place. Good luck to everyone dealing with similar issues!

This exact thing happened to my friend last month! She was so panicked but it really is a common mistake. One tip I'd add - when you call, try to stay calm and be polite with the rep even if you've been waiting forever to get through. They deal with frustrated people all day and being nice can sometimes help speed things along. Also, if the first person you talk to can't help or seems unsure, politely ask to speak with a claims examiner or supervisor. Sometimes the front-line staff aren't able to make these corrections but the examiner can do it immediately. Hope you get this sorted out fast - rent stress is the worst!