
Ask the community...
UPDATE: I finally figured it out! After trying everyone's suggestions, it turns out I had accidentally entered my younger son's birthday with the wrong year (put 2019 instead of 2020). Once I fixed that, the error disappeared and I was able to submit my claim. The system is now showing my claim as "pending" so fingers crossed it goes through without any other issues! Thank you all for your help. This community is amazing!
Great news! Just be prepared for your claim to sit in "pending" status for a week or two. That's normal these days with how backed up they are. Make sure you still file your weekly certifications even while it's pending!
Thanks for the heads up! I'll make sure to keep filing weekly. Hoping things go smoothly from here.
im going thru something similar but with identity verification. been stuck on that for 10 days now. keeps saying my drivers license dont match their records but its EXACTLY right. PA unemployment is stuck in the stone age i swear
I'm in the exact same situation! Filed my board appeal in early March after my referee hearing went badly. The not knowing is the worst part. I literally check my mailbox 5 times a day hoping for something. Has anyone received a board approval after being denied by a referee? I'm losing hope...
Yes, Board reversals of referee decisions do happen! The Board reviews the entire record independently. If there were procedural issues with your hearing or if the referee misapplied the law, the Board can and will reverse the decision. Don't lose hope.
Final update for those following this thread: I checked with a friend who works adjacent to the UC system, and current Board appeal timeframes are averaging 8-10 weeks, but can stretch to 12+ weeks in complex cases. The backlog fluctuates based on volume. Using your state rep and sending a status request via certified mail to the Board office are your best options for getting updates while waiting.
The whole RESEA program is a JOKE!!! It's just a hoop they make us jump through so they can kick people off benefits. My appointment was USELESS - just went over basic job search techniques I already knew. The real kicker? My "career counselor" had ZERO knowledge about my industry (software development). How are they supposed to help people find jobs when they know NOTHING about our fields??? And don't get me started on the appeal process. They're deliberately slow-walking appeals hoping people will just give up. I waited TWELVE WEEKS for my hearing date, all while my landlord was threatening eviction. The system is BROKEN BY DESIGN.
While I understand your frustration, the RESEA program does actually help many claimants connect with resources they didn't know about. The quality of the experience depends a lot on which CareerLink office handles your appointment and which counselor you get assigned. Some are far more knowledgeable than others. Regarding appeal timelines - 12 weeks is unfortunately not unusual right now, especially for complex cases. The referee offices are severely understaffed since many people left during COVID and haven't been replaced.
UPDATE: I finally got through using that Claimyr service someone recommended! It actually worked - got me through to a real person at PA UC in about 20 minutes instead of calling for days. The agent was super helpful and did everything in one call: updated my address, scheduled my RESEA appointment for next Tuesday, and noted in my file that I never received the original notice due to the address issue. She said my payments should resume after I complete the RESEA appointment. Such a relief! Thanks everyone for your help with this nightmare situation.
Great news! Make sure you bring all your job search documentation to the RESEA appointment - they'll want to see that you've been completing the required work search activities all along. And as I mentioned before, continue filing your weekly claims even while payments are on hold. Glad you got it sorted out!
btw my cousin moved from california and had to do this exact thing last year!!! she said the most important thing was having your exact employment dates and supervisor names for the nevada jobs. they were super picky about that for some reason
TYPICAL government BS making people jump through hoops!!! They already HAVE all this info in their systems but make US do all the work! And then they'll probably deny the claim for some dumb technicality anyway!!
One more important thing to understand: When you file with Nevada, they will contact Pennsylvania to verify you've exhausted benefits there. This process is called a "liable/agent state" arrangement where Nevada becomes the liable state (pays benefits) and PA is the agent state (where you now live). You'll likely need to continue meeting PA job search requirements even while receiving Nevada benefits. And you'll file your weekly certifications through Nevada's system but need to report job searches that satisfy PA's requirements. It's a bit complicated, but definitely possible. Just be prepared to explain your situation multiple times to different representatives.
This is really helpful context - I had no idea it would work that way with the liable/agent state setup. So I'd essentially be getting Nevada benefits while following PA rules? The whole system is more complicated than I realized. I'm going to write all this down before I call.
this literally happened to me last yr!!! i got told id get extended but then NOPE sorry ur done after 26 weeks!! had to take a job at amazing that paid way less than my old job but what choice did i have??
EXACTLY! The system is broken and they don't care at all about people struggling. They'll tell you anything on the phone just to get you off the line. I also had to take a major pay cut when my benefits ran out.
One additional note: make sure you're receiving your final benefit payments properly. When you exhaust your regular UC benefits, you should receive a notice called a "Financial Determination" officially stating your benefits are exhausted. Sometimes there can be delays in the final payments. Keep filing your weekly certifications until you receive this notice, even if you expect to be at week 26. The system sometimes miscalculates your benefit year duration.
That's really helpful advice - I'll definitely keep filing until I get that Financial Determination notice. I appreciate all the information everyone has shared. At least now I know what to expect and can plan accordingly for when my benefits end.
After reading all these comments I'm curious - did you ever find out exactly why they reversed their decision before the hearing? In my case, my employer just never responded to their request for information so the UC office defaulted to my version of events. Did your employer perhaps admit they laid you off?
That's a good question! I'm not sure what happened behind the scenes. My guess is they reviewed the separation documents I submitted with my appeal (I had an email from my supervisor mentioning workforce reduction) and realized the employer's claim that I quit was false. Whatever happened, I'm just relieved this seems to be working out!
Just to give you a complete picture: what happens now is that payments for all qualifying weeks should begin processing. If you've been filing your weekly claims consistently during this appeal process, you should receive backpay for those weeks. Keep filing your weekly claims and meeting the work search requirements (applying to at least 2 jobs and completing 1 work search activity each week). The money will typically appear on your Money Network card, though the first payment might take 7-10 business days to process.
Thank you for the detailed explanation! Yes, I've been religiously filing my weekly claims and documenting my job searches even while waiting for the appeal. I'm so glad I did that now. What a relief this is all working out - the UC system is so confusing sometimes!
u shld know the hearing might be just on the phone not in person. mine was and i was nervous but the referee was actually pretty nice. just be honest and dont let the employer lie about u. if they say something thats not true SPEAK UP right away
One more piece of advice - if you win your appeal, be prepared for the employer to possibly appeal that decision to the Board of Review. It happens frequently with larger companies that have dedicated HR departments. The good news is that if you presented good evidence at the initial hearing, the Board usually upholds the referee's decision in the claimant's favor. Just be aware it could extend the process by another 4-6 weeks.
If your payment is showing as 'issued' in the system but hasn't arrived, there could be a few causes: 1. System-wide delays (most likely based on reports this week) 2. Money Network card processing delays 3. A flag on your account requiring verification If you need to speak with someone at PA UC to confirm your payment status, I'd recommend using Claimyr (claimyr.com). It helped me get through when I had a similar issue last month. They have a system that connects you directly to an unemployment representative instead of dealing with busy signals all day. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 In my experience, sometimes just confirming that the payment is actually coming helps with the stress of waiting.
Thanks for the suggestion. If I don't see the deposit by tomorrow afternoon I might try that. Did you have to wait long to talk to someone when you used it?
You're right! Just checked and it finally came through! What a relief. Thanks everyone for the help and commiseration.
Has anyone had luck calling PA UC to ask about their waiting week? I've been trying to get through on the phone for days with no success. Just busy signals or getting disconnected after waiting forever. Really need to sort out my payment issues too.
Try using Claimyr.com - it's the only way I got through to PA UC. It connects you directly to an agent instead of dealing with busy signals. They have a video demo at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 that shows how it works. I was skeptical but it saved me hours of frustration when I had issues with my open claim. Got through in about 10 minutes vs. days of trying on my own.
Thanks everyone for the info! At least now I understand what's happening. Still annoyed I have to wait so long for that first week payment, but at least I know I'll get it eventually. I'll keep claiming my weeks and hope the second week payment comes through soon.
Just make sure you continue filing your weekly/biweekly claims on time and meet all the work search requirements! You need to do at least 2 work search activities per week (applying for jobs, attending job fairs, etc.) and keep records of them. PA will randomly audit people so keep good notes.
Lucy Lam
my friend told me u can also call money network directly even before u get the card and they can tell u if ur payment is on there yet or not. dont have the number tho sorry
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Zoe Wang
•That's correct. The Money Network customer service number is 1-888-233-5916. You'll need to verify your identity with them, but they can tell you if a payment has been loaded onto a card that's been assigned to you, even before you receive the physical card in the mail.
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Emma Swift
Update: My payment status just changed to 'paid' this morning and now shows a transaction number! Thanks everyone for the reassurance. Now I'll just keep an eye out for the card in the mail. Hopefully it comes before rent is due, but at least I know the money is on its way.
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Isabella Tucker
•Great news! Now that your payment shows 'paid' with a transaction number, you should receive your Money Network card within 7-10 business days. Remember to activate it immediately when it arrives. For future reference, once you have your card and online account set up, you can also choose direct deposit to your personal bank account for future payments if you prefer that over the card.
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