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UPDATE: I managed to reach someone! They found the issue - they somehow had me confused with someone else with a similar name and SSN. They only had my weekend side job wages showing up in their system. The rep said she'd send it for immediate review and I should see a corrected determination letter in 7-10 days. She said my weekly benefit amount should be around $715 based on my actual wages. What a relief!!!
That's great news! Make sure you still file your weekly claims while waiting for the correction. They'll send you a lump sum retroactive payment for the difference between the $70 and your correct amount once it's processed. Did you end up using the service the other person recommended to get through?
I had a similar problem back in November. They mixed up my identity with someone else! It's crazy how many errors happen in their system. Glad you got it sorted out. Just remember if you don't see that correction within the 10 days they promised, call back immediately. They told me 10 days and it actually took 4 weeks and another call before my determination was fixed.
While ur waiting for the card to arrive, go ahead and create an account on moneynetwork.com so you're ready to go when it comes. You'll need the card number to finish setup, but you can at least get started. Then when card arrives, you can quickly activate and set up direct deposit for future payments. That's what I did and it made things smoother for weeks 2-3 of payments.
btw dont forget u still need to file your weekly claims even while waiting for the card!! i know someone who thought they could stop filing after approval but then they had to restart their whole claim!
my wifes claim took exactly 26 days in february when she got laid off. they never contacted her once during the entire time, just suddenly got an email saying she was approved. make sure ur checking the portal everyday because sometimes they dont even notify you when things change
Thanks everyone for all the advice! I'm on day 22 now, so it sounds like I'm still within the normal timeframe (even though it feels like forever!). I'm going to keep filing my weekly claims and if nothing changes by next week, I'll try using that Claimyr service to get through to someone at UC. Really appreciate all your help and suggestions - this waiting game is so stressful when bills are due!
I filed for unemployment back in January and made a small mistake on my application. Couldn't get through on the phone for weeks. Finally got my neighbor's daughter (who used to work at UC) to look at my paperwork and she immediately spotted the issue and told me how to fix it. Saved me weeks of waiting! I bought her dinner as thanks but would've paid actual money if needed. Sometimes you just need someone who knows what all those weird codes and terms mean.
I think the bottom line is: would this service help people get benefits they're LEGALLY entitled to but might miss out on due to confusion, mistakes, or system complexity? If yes, then it seems valuable and ethical. If it's about helping people game the system or get benefits they don't qualify for, that's a hard no. Based on my experience with PA UC (three claims over the past 5 years), I think most people just need help understanding the process and avoiding simple mistakes that can cause weeks of delays. If former reps can provide that service at a reasonable price, I'd support it.
For anyone dealing with CareerLink frustrations, here's what worked for me: I attended one of their virtual workshops (counts as a work search activity!) and asked the presenter directly about the expired job listings. She explained that they're required to keep listings up for a certain period even after the position is filled, but gave us tips on identifying the most current ones. She also shared her email and said we could contact her directly for current listings - way more helpful than the website!
To answer the question about virtual job fairs: According to current PA UC guidelines, a virtual job fair counts as ONE work search activity, regardless of how many employers you speak with. However, if you follow up with specific employers after the fair with formal applications, each of those can count as separate activities in subsequent weeks. Also, attending a CareerLink workshop counts as one activity, posting your resume on an employment website counts as one, and creating a profile on a job search site counts as one. You need a minimum of two per week, but it's always good to do more.
My neighbor went thru something similar and what really helped was having written statements from coworkers who witnessed the harassment. Do you have anyone who would be willing to write a statement for you?
Just to clarify something important: if the examiner determines you quit without good cause, they will NOT make you repay the benefits you received while on reduced hours before quitting. Those benefits were properly paid based on your eligibility at that time. The quit determination only affects benefits going forward from your last day of work.
This happened back in January too. I remember because my car payment was due and I had to call and explain the delay. PA Treasury does these maintenance periods every few months. My roommate got her deposit already though - she has the Money Network card instead of direct deposit.
Just got off the phone with UC (finally!). They confirmed it's a Treasury processing delay affecting all direct deposits that would normally go out Tuesday. Everything should be deposited by Thursday morning. The rep also mentioned that there will be a similar maintenance period in July, so mark your calendars. Hope this helps!
Let us know how it goes! And don't give up - the system is DESIGNED to be confusing and make you want to quit trying. That's how they save money. KEEP CALLING and document EVERYTHING!
Quick update for anyone finding this thread with similar issues: PA UC is currently experiencing higher than normal processing times. If your weeks are showing as "in progress" for more than 21 days, you should call the service center. A common reason for delays is income verification, especially if you had variable income or worked for multiple employers during your base year. Having your employment and income documentation ready when you call can help expedite the process.
Just wanted to update everyone - I filed my weekly claim this morning (Sunday) and just got notification that my payment has already been processed! Looks like they're definitely working ahead for the holiday. Thanks for all your help!
Molly Chambers
wait so is this regular UC or PUA? cuz those r different payment systems i think
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Adrian Hughes
•PUA ended in 2021. All current claims would be regular UC, Extended Benefits, or UCFE (for federal employees). The payment timeline is the same for all current programs though - typically 2-3 business days after approval.
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Lara Woods
UPDATE: Just wanted to let everyone know my payment came through! It took exactly 4 business days from approval. All the backpay came at once. Thanks everyone for your help!
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Ian Armstrong
•Awesome! So glad it worked out for you! Thanks for coming back to update us.
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