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Update on my earlier comment - I just checked with a friend who works at the CareerLink office, and she said the Board is prioritizing cases from earlier in the year right now, so your June appeal should be coming up in their queue soon. They're working through a backlog from 2024, but they are making progress. Hang in there!
That's actually really helpful to know! At least there's some hope my case might be looked at soon. Thank you for checking.
I know this waiting period is incredibly frustrating. While you're waiting for the Board decision, make sure you're documenting any financial hardship this is causing (risk of eviction, utility shutoffs, etc.). If you win your appeal, this information won't increase your benefits, but it could potentially help expedite your backpay processing. Also, many counties have emergency rental assistance programs that might help while you're waiting.
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UPDATE: I just got in! Looks like they fixed whatever the issue was. The site is working but super slow. If anyone is still having trouble, keep trying every 30 minutes or so. I was able to complete my weekly certification just now.
thanks for letting us know!! gonna try again right now
STILL not working for me!! I keep getting kicked back to the login page after it thinks for like 2 minutes. This is RIDICULOUS! Did anyone else file an appeal recently? I'm wondering if they locked certain accounts out.
For those still having issues after the system is reportedly working for others, try these steps: 1. Clear your browser cache completely (not just cookies) 2. Try using incognito/private mode 3. Disable any browser extensions 4. Try a completely different device if possible If none of that works, it's possible your specific account has a different issue. In that case, documenting your attempts and contacting UC directly is your best option. Remember that system issues are considered "good cause" for late filing if you need to explain a missed deadline.
Thanks for all the help everyone! I was able to complete my filing. For anyone still having issues, the incognito mode suggestion worked for me when regular browsing was still being glitchy.
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quick question sorta related - does anyone know if they tell ur old job when u get a new one?? my old boss was horrible and i dont want them knowing where i work now
No, the UC office doesn't notify your previous employer about your new job. They only contact previous employers to verify the reason for separation when you first file. Your new employment info is just used for their internal records and verification that you're no longer claiming benefits while working full-time.
This thread is super helpful. I've been on UC for 5 months and have an interview tomorrow! Hoping I'll be in your position soon needing to close my claim. The warehouse industry seems to be hiring like crazy right now - mind sharing what kind of starting pay you got?
Let's keep the thread focused on the UC question. Pay discussions might be better in the career/jobs communities.
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anybody know how much they take out when u do change it? trying to figure out how much less my payments will be
They withhold 10% for federal taxes, and you can also choose to have PA state tax withheld which is around 3% I believe. So your payment would be about 10-13% less depending on which option you choose.
I had this same issue last year and actually gave up trying to change it after calling for weeks. Just a heads up - you might want to set aside about 10-15% of what you're getting now for taxes. I ended up using TurboTax and there's a specific section for unemployment income where you enter the total from your 1099-G form. It was painful but at least I was prepared for it.
That's a good point about setting money aside. I've been spending it all on bills, but I'll try to start putting a bit away each week to cover the taxes. Really wish they'd make this easier to fix!
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Quick update on PIN recovery options since there seems to be some confusion: 1. Online PIN reset - Takes 5-7 days to receive by mail 2. Phone reset - Can be done same day IF you can reach someone 3. In-person at CareerLink - Usually same-day service, but bring multiple forms of ID Remember that for security reasons, they won't give you your PIN over email or text. It has to be by mail or in-person verification. For the missed certification: You have exactly two weeks after the end of your claim week to file a late certification, but it's best to do it ASAP to avoid payment delays.
This is really helpful! I'm going to try the CareerLink tomorrow morning when they open. I'll bring my driver's license, social security card, and the original UC determination letter just to be safe. Fingers crossed they can help me file the missed week on the spot!
Just wanted to share that when I missed filing online, I had a good experience using the PAT phone system. Just have your SSN ready and follow the prompts. The system will walk you through everything step by step, including the work search questions. It's actually easier than the website sometimes!
Update: I was able to get through on PAT using the phone number you all suggested! I got a bit confused with some of the prompts but eventually figured it out. They said my payment should process normally but might be a day or two delayed. Thank you all for the help!
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For your reference, here's how the PA UC payment schedule typically works: 1. Payment Date appears with Transaction Numbers (Day 0) 2. Payment is processed by Treasury (Day 0-1) 3. Electronic transfer initiated to your bank (Day 1-2) 4. Your bank processes the deposit (Day 2-3) So in total, it's usually 2-3 business days from the payment date you see online. If it's past day 3 and you still don't have your money, that's when you might want to contact your bank first, then PA UC if needed. Make sure to continue filing your weekly claims during this waiting period!
This timeline is super helpful, thank you! Today's a Friday so I'm guessing with the weekend I probably won't see anything until Tuesday or Wednesday next week. At least now I know what to expect.
Just wanted to follow up - did your payment come through? Mine always hits exactly 2 business days after the payment date shows in the system.
Yes!! The money hit my account this morning! Such a relief. And now I know to expect about 2 business days for future payments too. Thanks everyone for your help!
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btw i forgot to mention, when i won my appeal they sent all the backpay at once to my Money Network card. it was like $8,400 for my 12 weeks! but be prepared that it might take another 2-3 weeks AFTER u win before the payments actually hit ur account. at least thats what happened to me
That's great to know! My backpay would be around $11,500 if I get approved for all 18 weeks, which would be life-changing right now. Even with my new job, I'm still catching up on bills from the months without income.
One more important point: make sure to thoroughly review the referee handbook before your hearing. You can find it on the PA UC website. It explains the hearing process and your rights. Since your case involves misconduct vs. position elimination, the burden of proof is on your employer to prove misconduct. If they don't appear at the hearing or don't provide sufficient evidence, that significantly strengthens your case. Also, if you win, don't be alarmed if you see "overpayment" notices in your account before the backpay arrives. This is a common system quirk that happens when they're processing large backdated payments and generally resolves itself.
Thank you! I'll look up the referee handbook today. That's interesting about the burden of proof being on my employer - that makes me feel more confident. And thanks for the heads-up about potential overpayment notices, that would have definitely scared me if I saw that without knowing!
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my husband had something similar back in december and we were surprised when he actually got paid for both weeks! turns out PA waived the waiting week during covid and never brought it back? at least thats what the lady at the UC office told us when we called about it
This information is incorrect. PA did waive the waiting week during the COVID emergency period, but they reinstated it afterward. As of 2025, the waiting week requirement is definitely in effect again. Please be careful about following this advice as it could lead to confusion about expected benefits.
Thank you all for the helpful responses! I just spoke with my HR and they confirmed these are official furloughs with guaranteed return dates, so they'll code them properly. I'm going to file for both weeks as suggested and expect payment only for the March week. I'll also do the work search activities just to be safe. Really appreciate everyone's help navigating this confusing system!
Sounds like you have a good plan! One last tip: Remember to file your first week's claim as soon as the furlough week ends, even though it's a waiting week. If you don't file that initial claim, you won't establish your benefit year, and then your second week might become your waiting week instead.
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Its weird how everyones experience is different! I got laid off 2 months ago and ALL my payments have been quick like 2-3 days after filing. Maybe it depends on which office handles ur claim?
It's more about claim complexity and random verification processes than physical office location. Simple claims with straightforward employment history tend to process quickly. Also depends on if your employer promptly responds to UC's verification requests.
UPDATE: My payment finally switched from 'in process' to 'paid' today - took 9 days instead of the 4 days my first payment took. Still no explanation for the delay, but I'm just relieved it's coming through. Thanks everyone for helping me not panic! For anyone else seeing this who has the same problem, looks like patience is the answer as long as there are no open issues showing.
Great news! Glad it worked out. Keep in mind that payment timing can fluctuate throughout your benefit year, especially around quarter changes or if there are system updates. As long as you keep doing your weekly certifications correctly and meeting work search requirements, you should be fine.
congrats! told ya it would come through eventually
Grace Lee
my cousin works at the call center and says they're super backed up right now. he says everyone has this problem with bonuses, its common. just keep trying to call them
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Mason Kaczka
•While your cousin may work there, please be careful about giving potentially misleading information. Not "everyone" has this issue, and different types of bonuses are handled differently. Each case is evaluated based on PA UC regulations, and while call volumes are high, that doesn't mean everyone is experiencing this specific issue.
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Olivia Van-Cleve
UPDATE: I finally got through to PA UC this morning! The agent explained that the "missing wages" flag was triggered because my employer reported the bonus payment on my quarterly wage report, but I didn't report it on my weekly claim. She removed the open issue after I explained it was a performance bonus for work I did last quarter. My payments should start processing next week! Thanks everyone for your help and suggestions!
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William Rivera
•Great news! Thanks for updating us. This is exactly how the process should work - once you can actually reach someone who can evaluate your specific circumstances. For anyone else facing this issue, make sure you report ALL payments received during your claim weeks, even if you think they don't count as wages. The UC system will determine if they affect your benefits or not.
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