PA UC status shows 'rule violation' after termination - employer said they 'wouldn't be against' me collecting
I'm totally confused about my PA unemployment situation right now. I got laid off two weeks ago with my boss only saying they were 'going in a different direction' - no other explanation. When I filed for UC, everything seemed fine, but I just checked my claim status online and it says 'rule violation'! I actually called my old boss before filing to ask if collecting unemployment would be a problem, and they literally told me they 'wouldn't be against that.' I even emailed HR to confirm this conversation, but then they backtracked saying the manager 'misspoke.' To make matters worse, they've already shut down my company email so I can't even access my employment contract or any documentation. From what I've read, this 'rule violation' thing probably means they're claiming willful misconduct? But I thought the burden of proof was on the employer for that. I have no idea what rule they're claiming I violated since they never mentioned ANY issues when letting me go. Can anyone tell me how to find out what specific 'rule violation' they're claiming? Does an employer have to document the specific violation somewhere in the UC system? Has anyone dealt with this kind of situation before? I'm really stressing about paying bills while this gets sorted out.
19 comments

Max Knight
Yes, 'rule violation' typically means your employer is contesting your claim based on some form of misconduct. When this happens, PA UC will schedule a determination interview with both you and your employer to get both sides of the story. You should receive a notice in the mail with the interview date (could be by phone). The employer absolutely has to provide specific details about what rule they claim you violated. They can't just say 'rule violation' without evidence. Since they told you they were 'going in a different direction' and even initially said they wouldn't oppose unemployment, you have a strong case. Make sure to continue filing your weekly claims while this is being resolved! Many people forget this step and lose benefits. Also, document EVERYTHING - especially that conversation where they said they wouldn't oppose your claim. If possible, note the date, time, and exactly who said it.
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Madeline Blaze
AuthorThank you so much for this info! I'll definitely keep filing weekly claims - I didn't realize I needed to do that while the issue is being resolved. Do you know approximately how long it takes to get the determination interview scheduled? And should I be preparing anything specific for that interview?
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Emma Swift
same thing happend to me last year. company said i was let go cuz of 'performance issues' but never gave me any warnings. when i filed for UC they sudenly claimed i was on my phone too much & broke company policy. the UC office will mail u papers with what the employer is saying. u get to respond to it. good luck bc pa unemployment is a MESS
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Madeline Blaze
AuthorThanks for sharing your experience. Did you end up getting approved for benefits after all that? I'm worried they'll make up something that never happened just to avoid paying.
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Isabella Tucker
What you're experiencing is very common. The 'rule violation' status appears when your employer contests your claim. Here's what happens next: 1. You'll receive a Notice of Determination Interview in the mail with a scheduled date/time 2. During this interview, a UC examiner will ask both you and your employer questions about the separation 3. Your employer MUST provide specific details about what rule they claim you violated and provide evidence 4. Since they stated they were 'going in a different direction' and initially weren't opposed to your UC claim, they'll have difficulty proving willful misconduct The burden of proof IS on the employer in willful misconduct cases. Document the conversation where they said they 'wouldn't be against' your unemployment claim - note the date, time, who you spoke with. Continue filing your weekly claims during this process! Most determinations are made within 2-3 weeks after the interview, though it can sometimes take longer.
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Jayden Hill
this is good advice but u forgot one thing - these interviews almost never happen on the scheduled date because PA UC is so backlogged. they'll reschedule like 3 times and u cant get anyone on the phone to find out whats happening. so frustrating!!
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LordCommander
I've been through this EXACT situation! These companies will say ANYTHING to avoid paying unemployment. They told you "going in a different direction" then try to claim misconduct after the fact??? Classic corporate BS! Here's the TRUTH they don't want you to know: in PA, if they can't prove willful misconduct, YOU GET YOUR BENEFITS! And "going in a different direction" is basically admitting it's not for cause. The system is DESIGNED to intimidate you into giving up. DON'T GIVE UP! Keep filing weekly, show up to the interview, and simply tell the truth. They have to PROVE you violated a known policy on purpose - not just claim it after the fact. The whole "rule violation" thing is just their initial response. The UC office decides, not your ex-employer!
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Madeline Blaze
AuthorYour message gives me hope! You're right, I need to stick with it. Did your employer make up rules after the fact too? How long did your whole process take before you got a final decision?
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Lucy Lam
If you need to get in touch with a PA UC representative (which I highly recommend in rule violation cases), try Claimyr. I was dealing with a similar situation where my employer was making false claims, and I couldn't get through on the UC phone lines for weeks. Claimyr got me connected to a UC rep in about 20 minutes. They have a video demo at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 that shows how it works. The rep I spoke with explained exactly what the employer was claiming and helped me understand what documentation I needed to prepare for my interview. Made a huge difference in my case outcome.
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Aidan Hudson
does that claimyr thing really work? i've been calling unemployment for 2 weeks straight and can never get through
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Lucy Lam
It worked for me and several people I know. Much better than spending hours hitting redial and getting nowhere.
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Zoe Wang
wait so ur employer said u were fired for 'going in a different direction' but now claims rule violation?? thats sketchy af. sounds like they trying to avoid paying unemployment after telling u something different. make sure u tell this to the uc examiner!!
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Max Knight
One more important point: if your determination interview doesn't go your way, you have the right to appeal. You'll have 15 days from the date on the determination notice to file the appeal. The success rate for claimants in appeal hearings is actually quite good when employers can't provide documentation of the alleged misconduct. Also, request a copy of your personnel file from HR immediately. In Pennsylvania, you have a legal right to review your personnel file within 30 days of termination. Send a certified letter requesting it. This can be crucial evidence if they've never documented any issues with your performance or behavior prior to termination.
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Madeline Blaze
AuthorThat's a great suggestion! I'll send a certified letter requesting my personnel file right away. Is there specific language I should use in the request?
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Max Knight
Keep it simple and direct: "Pursuant to Pennsylvania law (43 P.S. § 1321-1324), I am requesting to inspect my complete personnel file within 30 days of this notice." Include your name, employment dates, and position. Send it certified mail with return receipt so you have proof they received it.
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Emma Swift
also dont forget they have to show that 1) there was an actual rule 2) you knew about the rule and 3) you broke it on purpose. if they never told you about whatever rule they now say you broke, thats in your favor!
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Madeline Blaze
Thank you all for the helpful responses! I'm feeling much better about the situation now. I'll definitely: 1. Keep filing my weekly claims while this gets resolved 2. Request my personnel file via certified mail 3. Document everything about that conversation where they said they "wouldn't be against" my unemployment 4. Prepare for the determination interview by gathering any evidence I have I'll update here after I get the notice about what specific rule violation they're claiming. It's frustrating that they can just make claims without telling me what they are, but at least I have a better understanding of the process now.
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Isabella Tucker
Excellent plan. One more thing to consider: if you've been employed there for a significant length of time with no prior disciplinary actions, make sure to emphasize that during your interview. The UC examiner will take your work history into consideration when making their determination.
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NebulaNomad
This whole situation sounds really suspicious to me. Your employer clearly changed their story after you filed - first saying "going in a different direction" and that they "wouldn't be against" you collecting, then suddenly claiming rule violation? That's a major red flag. I went through something similar last year where my employer tried to claim misconduct after initially saying it was due to "restructuring." The key thing that helped me was having documentation of their inconsistent statements. Since you emailed HR to confirm the conversation, even though they backtracked, that email trail could be really valuable evidence. When you get to your determination interview, make sure to emphasize how their story keeps changing. The UC examiner will definitely take note of that inconsistency. Also, the fact that they shut down your company email so quickly after termination is another red flag - it looks like they're trying to prevent you from accessing evidence. Stay strong and don't let them intimidate you into giving up!
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