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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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FINAL UPDATE: I finally got my interview scheduled for next week! After reading the advice here, I both sent a hardship message AND contacted my state representative's office. Not sure which one worked (maybe both?), but someone from the rep's office called me yesterday saying they'd contacted UC on my behalf, and this morning I got an email with my interview date. It's still a week away, but at least there's movement! Thanks everyone for your help - I'll post again after the interview to let you know how it went.
That's excellent news! Make sure you're well-prepared for the interview. Have all your documentation organized and ready to present. Be factual and concise when explaining your situation. And remember - if the initial determination isn't in your favor, you have the right to appeal within 15 days. Good luck with your interview!
Hang in there! I went through almost the exact same situation last year - 8 weeks pending with no communication. What finally helped me was doing three things at once: 1) Filed a complaint with the PA Department of Labor's ombudsman office, 2) Had my local state senator's office contact UC on my behalf, and 3) sent a certified letter to the UC director explaining my hardship situation. Within 10 days of doing all three, I got my interview scheduled. The key is creating multiple pressure points so your case gets flagged for attention. Also, start gathering rent receipts, utility bills, and any eviction notices now - you can present these as evidence of financial hardship during your interview to potentially expedite the decision. Don't give up - the system is broken but there are ways to work around it!
This is really helpful advice! I didn't know about the ombudsman office - can you share more details about how to file a complaint with them? Is there a specific form or process? Also, when you sent the certified letter to the UC director, did you send it to a specific address in Harrisburg? I'm willing to try all three approaches like you did since I'm running out of time before potential eviction. Thanks for giving me hope that there are actually ways to get their attention!
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Quick update: I took the advice about contacting my state rep and also tried Claimyr this morning. Got through to UC in about a half hour! Turns out there was an 'open issue' because my employer entered a different separation reason than I did. I said 'business closing' but they had put 'lack of work.' The rep fixed it right away and said my payments should start processing within 2-3 business days. She also mentioned they're experiencing higher than normal call volumes due to several large retail chains closing stores after the holidays. Thanks everyone for your help!
awesome!! glad you got it fixed!
That's fantastic news! So glad Claimyr worked for you too. It's crazy how these simple mismatches between what you put and what your employer reports can hold everything up for weeks. Hopefully others reading this thread will see that persistence really does pay off - between calling early in the morning, using services like Claimyr, and contacting state reps, there are multiple ways to finally get through to someone who can help.
Congrats on getting it resolved! This whole thread is super helpful for anyone else dealing with similar issues. I'm going through something similar right now (filed in February, still pending) and was getting really discouraged. Seeing that it worked out for you gives me hope. I'm definitely going to try the Claimyr service and contact my state rep too. It's ridiculous that we have to jump through all these hoops just to get the benefits we're entitled to, but at least there are workarounds. Thanks for updating us with the solution!
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I'm currently waiting on my Board of Review appeal too - filed in late February and it's been about 6 weeks with no updates. Reading everyone's experiences here is both reassuring and terrifying at the same time! It sounds like 10-16 weeks is the norm, which means I've got a while to go still. I'm curious - for those who won their appeals, did you feel confident about your case going in? My referee hearing felt like it could have gone either way, and I'm trying to gauge whether it's worth the mental stress of waiting or if I should just focus on finding work and move on. The financial strain is real but the uncertainty might be worse than just accepting the loss. Also @Connor Gallagher thanks for mentioning the other assistance programs - I hadn't thought about applying for those while my appeal is pending.
I can relate to that uncertainty feeling! I'm at 8+ weeks myself and it's mentally exhausting not knowing. From what I've read here, it seems like if you had any legal grounds at the referee level (like procedural errors or misapplication of law), it's worth waiting it out. The backpay stories are encouraging even if the wait times are brutal. Have you been able to get any work in the meantime or are you in full waiting mode like me?
I'm in almost the exact same situation - filed my Board appeal in early February after losing my referee hearing and I'm going on 7 weeks now with zero communication. The silence is honestly worse than getting bad news would be at this point! Reading through everyone's experiences here is giving me some hope though. It sounds like 10-16 weeks is pretty standard, which means I'm not even halfway through the typical wait time yet. The stories of people getting substantial backpay after months of waiting are keeping me motivated to stick it out. One thing I learned from my referee hearing is that I should have been more prepared with the specific UC law sections that applied to my case. If I had to do it over again, I would have cited the exact statutes like @Yara Khoury mentioned doing. For anyone else going through this - document everything and know the law inside and out before your referee hearing, because the Board review is basically your last shot and they only look at what was already presented. Hang in there @GalacticGuardian - sounds like we're all in this waiting game together!
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For anyone who might face this in the future: system maintenance that affects payments is typically scheduled for the third week of January, April, July, and October. They never announce it prominently, but it's pretty consistent. I mark it on my calendar now so I'm not caught off guard.
That's super helpful! I'm going to mark those dates in my calendar too. Thanks for the insider tip!
Glad to see everyone's payments finally came through! I just wanted to add that if anyone is still missing their payment, you can also check the PA UC website under "Payment History" - sometimes there's additional detail there about processing status that isn't shown on the main dashboard. I've found it helpful when trying to figure out if a delay is on their end or my bank's end. Also, for those using the Money Network card, payments to the card can sometimes take an extra day compared to direct deposit during these maintenance periods.
Thanks for that tip about the Payment History section! I didn't even know that existed. I've been relying on just the main dashboard this whole time. Good to know about the Money Network card delays too - I was thinking about switching to that but sounds like direct deposit might be more reliable during these maintenance windows.
Henry Delgado
UPDATE???? did u get through??? im starting to worry about my claim again cuz I got this weird letter yesterday about quarterly review or something
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Gianni Serpent
•Yes! I used that Claimyr service someone mentioned above and finally got through yesterday! Turns out there was an employer protest on my claim that never showed up in my dashboard. The agent was able to push it through to review and said I should see payments resume within 7-10 days. Such a relief!
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Savannah Glover
•@Gianni Serpent That s'awesome news! So glad you got it sorted out. An employer protest that doesn t'show up on the dashboard is exactly the kind of BS hidden issue that keeps people stuck for months. For your quarterly review letter - definitely don t'ignore it! Sometimes those require documentation or responses within a certain timeframe. If you can t'get through on the phone, try uploading whatever they re'asking for through the document upload section in your dashboard.
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Victoria Brown
Wow, an employer protest that doesn't show up on the dashboard - that's exactly the kind of hidden issue that keeps people trapped in limbo for months! I'm so glad you finally got it resolved @Gianni Serpent. This is a perfect example of why the PA UC system is so frustrating - critical information that directly affects your payments is completely invisible to claimants. For anyone else dealing with similar issues, this really highlights how important it is to actually speak with an agent, even if it takes using a service like Claimyr or going through your state rep. The dashboard clearly can't be trusted to show you everything that's affecting your claim status. @Henry Delgado - definitely take that quarterly review letter seriously and respond ASAP if it requires any action on your part. Sometimes those have tight deadlines that aren't clearly stated.
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