Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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did you fix it??? having the same problem starting this week
Yes! Finally got it resolved. Had to speak to an actual person at UC who manually fixed the payment routing issue. They reissued the payment to my correct direct deposit account, and it should arrive Monday. Used the Claimyr service to get through on the phone after days of trying unsuccessfully on my own.
Just wanted to say thanks to everyone who helped Daniel with this issue! I'm bookmarking this thread because it seems like this payment routing glitch is becoming more common. The detailed explanation from Ella about what's happening behind the scenes was really eye-opening - I had no idea the system could get stuck like that between payment methods. And good to know about the Claimyr service as a backup option if the regular phone lines are jammed. Hopefully PA gets this bug fixed soon so people don't have to go through all this stress just to get their benefits!
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my brother had his wage garnished for unemployment overpayment so watch out for that too if u have a job
That's correct. If tax refund interception doesn't cover the full amount, PA UC can pursue wage garnishment, but they typically only do this after other collection attempts have failed. They must provide notice before beginning garnishment, and there are limits to how much they can take from each paycheck.
I'm in a very similar situation - just got hit with a $3,800 PUA overpayment notice from 2021 that I never knew about until last week. I've been reading through all these responses and it's really helpful to see everyone's experiences. From what I'm gathering, it sounds like the key is to act FAST before they process any tax intercepts. I'm going to try calling that overpayment collections number tomorrow morning and also look into that PUA waiver program that Rudy mentioned. Has anyone had success getting through to them early in the morning or is there a better time to call? I've been trying for days with no luck getting through.
I've had the best luck calling right when they open at 8am - usually get through within 15-20 minutes instead of hours of busy signals. Also try calling on Tuesdays or Wednesdays if possible, Mondays are always swamped. When you do get through, have all your paperwork ready including your notice, social security number, and any documentation about your original claim. The agents are actually pretty helpful once you finally reach one - it's just the getting through part that's brutal! Good luck and definitely pursue that PUA waiver option too, sounds promising for pandemic-related overpayments.
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Just checking back - did you have any luck uploading your bank verification documents or getting through to someone? The bank statement upload suggestion is actually really good advice and can speed things up considerably.
Yes! I uploaded my bank statement AND used the Claimyr service to get through to an agent this morning. The agent confirmed there was a verification hold due to the payment method change, but they were able to clear it after verifying my identity and bank info. She said I should receive all my back payments within 2-3 business days! Such a relief. Thanks to everyone who helped!
That's awesome news Connor! So glad you got it resolved. For anyone else dealing with this issue, it sounds like the key steps are: 1) Check for open issues in your dashboard (especially "payment method verification"), 2) Upload bank verification documents if available, and 3) Try to speak with an agent to expedite the process. Good to know the system does work eventually, even if it's frustrating waiting weeks without communication about what's happening behind the scenes.
This is such a helpful summary! I'm bookmarking this thread because I'm sure this payment method switch issue will keep coming up for people. It's crazy that PA UC doesn't clearly explain upfront that switching payment methods triggers an automatic hold - would save everyone so much stress and confusion. Thanks to everyone who shared their experiences and solutions here!
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UPDATE: Finally got through to PA UC! Turns out there WAS a data mismatch - they had my birth year wrong by one digit in their system (had me born in 1982 instead of 1983). The rep fixed it on their end and I was able to complete my claim right away. For anyone else having this issue, definitely call them - there's no way to fix it yourself online.
That's great news! Did you use the regular phone line or that Claimyr service someone mentioned? Wondering for future reference because I've got a benefits year ending soon and will probably need to file again.
I used Claimyr and it actually worked! Got a call back within a few hours instead of spending days trying to get through. Definitely worth it for anyone stuck in my situation. Now I'm just waiting for my claim to be processed - keeping my fingers crossed there aren't any more issues!
Thanks for updating us! Make sure you file your weekly certifications on time while you're waiting for the initial claim to process. Sometimes people think they need to wait for approval before filing weekly, but you should start right away.
Glad you got it sorted out! @705d260b7646 Your experience might help others - could you share roughly how long the whole process took from when you first called to when your claim was approved? I'm dealing with a similar data mismatch issue and trying to set realistic expectations for myself.
Adrian Connor
I'm so glad to hear you got it resolved! This gives me hope for my own situation. I accidentally selected "yes" to refusing suitable work last week when I meant to click "no" - was filing on my phone and my thumb slipped. Now I'm in the same boat with my claim under review. I've been calling nonstop but can't get through. Did the Claimyr service cost anything? And how quickly were you able to get connected? I'm really stressing because rent is due in a few days and this is my only income right now.
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Connor Richards
•Hey Adrian! I totally understand the stress - I was in the exact same panic mode when this happened to me. Claimyr does cost a small fee (I think it was around $20-25) but honestly it was worth every penny to avoid weeks of uncertainty. I got connected to a UC rep within about 30 minutes, which is a miracle compared to the regular phone lines. The whole call took maybe 10 minutes and they fixed it on the spot. Since rent is due soon, I'd definitely recommend trying it - much faster than waiting for an email response or hoping to get lucky with the regular phone system. Keep filing your weekly claims while you wait though!
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Paolo Rizzo
Wow, this is exactly what I needed to see! I'm dealing with the same nightmare right now - accidentally clicked "yes" to being absent from work when filing my weekly claim three days ago. My heart sank when I saw that review message pop up. I've been calling the UC office every hour on the hour but just get busy signals or disconnected after waiting forever. Reading through all these responses is giving me some hope though. Sounds like this mistake is way more common than I thought! I'm definitely going to try that live chat option first thing tomorrow morning, and if that doesn't work I might have to bite the bullet and try that Claimyr service. Twenty-five dollars is definitely better than missing rent payments while waiting weeks for this to get sorted out. Thanks everyone for sharing your experiences - it's such a relief to know I'm not the only one who's made this stupid mistake with PA's confusing system!
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Talia Klein
•You're definitely not alone in this! I just went through the exact same thing last month and was absolutely panicking too. The PA UC system seems deliberately designed to confuse people with these poorly worded questions. I also tried the live chat route but couldn't get through - it fills up so fast in the morning. Ended up using Claimyr after reading about it here and honestly, best $25 I've spent in a long time. Got connected to someone who immediately understood it was just a simple mistake and cleared the review flag. The whole process from payment to getting connected to resolution took less than an hour. Definitely keep filing your weekly claims while you're waiting though - that's super important! You'll get through this, just hang in there.
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