PA UC referee decision received but confused about eligibility status - how do I interpret it?
I just had my appeal hearing yesterday with a referee for my PA UC claim. They emailed me the 'referee's decision' document this morning, but I'm totally confused about what it actually means for my benefits. The document has a bunch of legal language and refers to Section 402(b) and 'voluntary quit' stuff, but nowhere does it clearly say 'ELIGIBLE' or 'INELIGIBLE'. There's also a paragraph about 15 days to appeal, but appeal what? Does that mean I lost? The last page has a lot of findings of fact about my previous job (some details aren't even right tbh). Has anyone else dealt with this? How do I figure out if I'm getting benefits or not from this document?
15 comments
GalaxyGuardian
look at the part where it says 'ORDER' in all caps. right under that it should say either eligible or ineligible. if it says eligible u won if it says ineligible u lost.
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Mateo Rodriguez
•Found it! It does say ORDER in big letters but then it says something like 'The determination of the UC Service Center is MODIFIED.' Then it has more legal stuff about Section 401. Does modified mean I won or lost??
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Aisha Abdullah
The referee decision can be confusing with all the legal terminology, but what you need to look for is very specific. After the 'ORDER' section, it should clearly state whether the Service Center's determination is affirmed, reversed, or modified. If it says 'MODIFIED', you need to read the following sentences carefully as it will explain how it was modified. The key is to look for language about Section 402(b) - if it says you're 'not disqualified' under this section, that's actually good news. Also check if there's any mention of 'claimant is eligible' or 'benefits are allowed' in that section. The fact that they referenced 'voluntary quit' suggests they were evaluating whether you had good cause to leave your employment.
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Ethan Wilson
•This is exactly right. When a referee's decision says 'MODIFIED', it means they partially changed the UC Service Center's original determination. You need to read what comes after to understand the specifics. Look for statements about being 'eligible' or 'not disqualified' under the sections they reference. For voluntary quit cases (402b), they're deciding if you had a necessitous and compelling reason to leave your job. If you can share the exact wording (without any personal info), we might be able to help interpret it better.
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Yuki Tanaka
I went thru this last yr and got so confused I ended up in TEARS!!! the paperwork makes NO SENSE to normal ppl! when mine said MODIFIED it meant they changed part of the decision but not all of it. had to call them like 50 times to figure it out!!!!!
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Mateo Rodriguez
•I'm sorry you had to deal with that! I've been trying to call the UC service center but can't get through. How did you finally reach someone to explain it?
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Carmen Diaz
If it says 'not disqualified under Section 402(b)' after the MODIFIED, you won your appeal! Congratulations! That section deals with voluntary quits, and they've found you had good cause. The document should explain when payments will begin - usually there's a section about 'payment of benefits' somewhere. If not, you'll need to log into your dashboard to see when payments are scheduled. The system usually takes 3-5 business days to update after a referee decision. You might still need to file your weekly claims while waiting. Don't forget the first week was probably your waiting week unless that was waived for some reason.
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Andre Laurent
•Actually the system can take up to THREE WEEKS to update after a referees decision!! Mine took 17 days last year and I had to keep calling and calling. They told me the referee's office has to manually send the decision to a different department for processing and sometimes it sits in a queue. Don't trust the dashboard right away!
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Ethan Wilson
Yes, absolutely continue filing your weekly claims while waiting for the system to update! That's critical. To answer your original question more clearly: 1. 'Not disqualified under Section 402(b)' means you WON your appeal 2. 'Modified' means they changed something about the original determination 3. The 15-day appeal period is for either you OR the employer to appeal this referee's decision to the Board of Review If you want to try reaching someone to confirm, check out Claimyr.com - they can get you through to PA UC agents without the endless busy signals. They have a video explaining how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. I used them after my hearing when I couldn't get through for two weeks and needed to know when my payments would start.
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GalaxyGuardian
•that claimyr thing actually works? seems sketchy to me
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AstroAce
when i had my hearing in 2025 the whole system was such a JOKE!!! waited 4 months for hearing then another 2 months to get paid even tho i won my case!!! pa unemployment is so BROKEN its not even funny
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Aisha Abdullah
•That's unfortunate you had to wait so long. The system can definitely be frustrating, but just to clarify for the original poster - that lengthy delay isn't typical. Most decisions are implemented within 2-3 weeks, though occasional delays do happen. If it goes beyond 3 weeks without seeing any updates in your payment status, that's when you should start actively trying to contact them.
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Mateo Rodriguez
Thank you everyone for the helpful information! I found where it says I'm 'not disqualified' so I guess that means I won my appeal. I'm going to keep filing my weekly claims and will give it about 2 weeks for the system to update before I start panicking. If I don't see anything happening by then, I might try that Claimyr service to actually get through to someone. I wish they would just make these documents more clear instead of using all this legal language!
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Zoe Kyriakidou
Did u have a lawyer for ur hearing? Just curious cause my hearing is next month and trying to decide if I need one
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Mateo Rodriguez
•No, I didn't use a lawyer. My case was pretty straightforward - I had documentation from my doctor about why I needed to quit my job. The referee was actually pretty fair and let me explain everything. If your case is complicated or your employer is fighting it hard, maybe a lawyer would help, but for me it wasn't necessary.
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