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EDD appeal decision confusing - one disqualification, one eligibility reversal - did I win?

I'm totally confused by the appeal decision I just received yesterday. Had my hearing on Tuesday and got the decision in the mail today, but it has TWO different rulings? It says: Case #25749631: "Claimant is disqualified pursuant to section 1256 of the UI code..." THEN right below it says: Case #25749632: "The determination is reversed. Claimant is eligible for benefits beginning 5/16/25..." Wait what??? Did I win or lose my appeal? Does this mean I'll get backpay for all those weeks since May? My rent is due next week and I've been waiting on this decision for almost 2 months. Has anyone else gotten this kind of split decision before? So stressed right now!

Chad Winthrope

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congrats u won! the first case was prob about misconduct but second one is about eligibility and they reversed the determination which means u get paid!!

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Ellie Lopez

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OMG really?? That's such a relief! Do you know how long it usually takes for them to start releasing payments after a decision like this?

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Paige Cantoni

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It looks like you had two separate issues that were appealed. Based on your decision letter, the first case was denied but the second case was approved. The important part is that the determination was reversed and you were found eligible for benefits starting 5/16/25. What typically happens is that your claim had multiple issues flagged. The first might have been about your separation reason (misconduct, voluntary quit, etc.) and the second about something else (ability/availability for work, reporting requirements, etc.). Since the second decision makes you eligible for benefits, you should start receiving payments for the weeks claimed after 5/16/25, assuming you've been certifying correctly this whole time.

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Ellie Lopez

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Thank you for explaining! Yes I've been certifying every two weeks since I filed. Do I need to call EDD to make sure they start processing my payments or will it happen automatically?

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Kylo Ren

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This is actually pretty common with EDD appeals. You likely had two separate issues on your claim that were being appealed at the same time. What matters most is that the eligibility determination was reversed in your favor for Case #2, which means you WILL receive benefits from the date specified (5/16/25). The system should automatically begin processing your payments within 7-10 business days, but in my experience, it often takes them longer because they're backed up. I'd recommend checking your UI Online account daily to see if your payment status changes from "Appeal" or "Pending" to "Paid." If you don't see movement within 10 business days, you'll need to contact EDD directly. That's when I'd recommend using Claimyr (claimyr.com) to get through to an EDD rep quickly. They have a service that connects you with EDD without the endless busy signals. You can see how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km - it saved me hours of frustration when I had a similar situation after winning my appeal.

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Ellie Lopez

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Thank you! I'll keep an eye on my UI Online account and give it about 10 days before I try to call. I've heard trying to get through to EDD is a nightmare so I might check out that service if nothing changes by next week.

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Nina Fitzgerald

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yay you won!!! same thing happened to me in january. took about 2 weeks for money to hit my account after my decision letter came

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Jason Brewer

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Let me tell you, THE EXACT SAME THING happened to me last year and it drove me CRAZY trying to figure out what it meant!!! The EDD system is DELIBERATELY CONFUSING and they do this ON PURPOSE to discourage people from getting the benefits they DESERVE!!! In my case, I had to call them 47 TIMES before I got through to someone who could explain that I had two separate issues. One was about my reason for separation (which they denied) but the second was about my availability for work (which they approved). And guess what? THE APPROVAL IS ALL THAT MATTERS FOR GETTING PAID!!! Just be prepared for them to take FOREVER to actually release your money. The system is BROKEN BY DESIGN!!!

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Kiara Fisherman

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not everything is a conspiracy dude. edd is just understaffed and running on computers from 1985 lol

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Liam Cortez

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I'm a bit confused about something in your post - you mentioned you got the decision yesterday but your eligibility starts from 5/16/25? That date is in the future (assuming you posted this in 2025 before May 16). Are you sure you read the date correctly? Or maybe I'm misunderstanding something about how EDD backdates eligibility?

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Ellie Lopez

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Sorry for the confusion! I filed my initial claim in May, was denied, then filed an appeal. So that date (5/16) is when my eligibility should have started. I've been waiting since then with no payments while the appeal was pending.

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Liam Cortez

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Ah that makes sense! So you should get retroactive payments dating back to May. That's going to be a nice lump sum!

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Savannah Vin

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So I had something similar last year when I got laid off from the restaurant I was working at. My boss contested my unemployment saying I voluntarily quit (WHICH WAS A LIE) and I had to go through the whole appeal process. I also got two different decisions in my letter because apparently they had filed two separate issues against me? Anyway, the important thing is that after I got that letter saying I was eligible, it took like 2-3 weeks for my payments to start showing up on my Money Network card. Just keep certifying and be patient. The system works eventually, just moves at a snail's pace.

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Paige Cantoni

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One important thing to remember: continue certifying for benefits every two weeks while you wait for your payments to process. If you stop certifying, you'll only get paid for the weeks you properly certified for, even if you won your appeal.

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Ellie Lopez

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Yes, I've been certifying religiously every two weeks! Thanks for the reminder though - that would be terrible to win the appeal but miss out on payments by forgetting to certify.

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Kiara Fisherman

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hey i had this happen too! one denied one approved. the approved one is what matters for getting paid. took about 12 days for my money to show up tho. ui online still said pending for like a week after i got the letter.

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