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I'm dealing with this same spinning logo issue right now! Been waiting about 90 minutes and getting really stressed. Thanks to everyone who shared their experiences - it's reassuring to know I'm not alone and that the claim should still go through. I'm going to try the Chrome browser suggestion and wait it out. Really hope PA gets their act together with these system issues soon. We're all just trying to get by and pay our bills!
I feel your pain! I'm pretty new to dealing with all this unemployment stuff too and was totally panicking when this happened to me earlier today. The Chrome browser tip from @Ana Rusula really worked - I was able to get through after switching browsers and waiting about 2 hours total. Don t'give up! The system is definitely frustrating but your claim should process. Hang in there!
I just wanted to add that if anyone is still having the spinning logo issue, you can also try disabling browser extensions temporarily - sometimes ad blockers or privacy extensions interfere with the PA UC portal. I had this problem last month and turning off my extensions let the page load properly. Also, make sure you're not using a VPN if you have one running, as that can sometimes cause the system to think you're filing from out of state. Hope this helps someone!
Nina, I'm so glad you got this resolved! Your experience is really helpful for others dealing with similar RSEA issues. I'm actually dealing with a related problem - my RSEA appointment was scheduled but then I got an email saying it was cancelled due to "system maintenance" and now I can't reschedule online. The links just redirect me to the main CareerLink page. Based on what you learned, should I call the UC service center directly or try CareerLink first? I'm worried about getting stuck in the same review status loop you were in. Also, did the agent mention anything about how long these system issues with RSEA scheduling might continue?
Hey Nadia! Based on what I went through, I'd definitely recommend calling the UC service center first using Claimyr rather than trying CareerLink. The UC agents have more authority to put temporary holds on your account and can see the full picture of what's happening with the RSEA requirements. CareerLink seemed pretty useless for me - they never called back like they promised. When I spoke to the UC agent, she mentioned that the February system transition caused widespread RSEA scheduling issues but didn't give me a specific timeline for when they'd be fully fixed. She did say they're aware of the problem and are working on it. The key thing is getting that temporary override on your account so you don't get flagged for review while you're trying to reschedule. Make sure you document that your appointment was cancelled due to system maintenance - take a screenshot of that email if you still have it. The agent will want to see proof that you're trying to comply with the requirement. Good luck!
@Nadia Zaldivar I had the exact same thing happen to me - appointment cancelled for system "maintenance and" then couldn t'reschedule! It s'so frustrating. I ended up having to go to my local CareerLink office in person to get it sorted out. The staff there said they ve'been getting tons of people with this exact problem since the February update. They were able to manually schedule my RSEA appointment on the spot. If calling the UC service center doesn t'work out, try visiting your nearest CareerLink location. Bring a printout of that cancellation email - they ll'need to see it to manually override the scheduling system. It took me about an hour total including the wait time, but at least I walked out with a confirmed appointment date.
This whole thread is super helpful! I'm dealing with a similar RSEA nightmare right now - my account has been "under review" for 6 days and I'm panicking about my next payment. The technical issues with PA UC are absolutely ridiculous. I've been unemployed for 4 months and this is the most stressful part of the whole process. Quick question for anyone who's been through this - when Nina mentioned the UC39 form, is that something you fill out through your online account or is it a separate form? I can't seem to find it anywhere in my dashboard. Also, has anyone tried going directly to a CareerLink office without calling first? There's one about 30 minutes from me but I don't want to waste the gas if they're just going to tell me to call. Really appreciate everyone sharing their experiences here. It makes me feel less alone in dealing with this broken system!
Hey Aria! I totally understand the stress you're going through - I was in the same panic mode just a few days ago. For the UC39 form, it's not actually labeled as "UC39" in your dashboard. When you're logged into your PA UC account, look for something like "Report a Technical Issue" or "System Problem Report" - it might be under a "Help" or "Contact Us" section. The form is basically where you explain what technical problems you encountered while trying to complete requirements. As for going directly to CareerLink, based on what others have shared here, it seems like showing up in person has been pretty effective for people. Danielle mentioned it took about an hour total including wait time, and they were able to manually schedule the RSEA appointment on the spot. If you have that cancellation email or can screenshot the broken links, bring those with you as documentation. You're definitely not alone in this - it sounds like the February system update really messed things up for a lot of people. The 6-day review period you're in sounds similar to what others experienced, and they generally got it resolved before benefits were actually suspended. Hang in there!
I went through my RESEA appointment about 6 months ago and had the same exact anxiety you're having right now! I was doing all my job searching through Indeed and company websites too, never touched CareerLink. Here's what I wish someone had told me: bring a notebook or folder with printed copies of your job applications organized by date. Include company names, position titles, dates applied, and any confirmation emails you received. They asked me to show proof of at least 3 work search activities per week, which can be applications, uploading your resume to job sites, attending virtual job fairs, or even researching companies. The interviewer was actually really helpful and spent time going over my resume with me to suggest improvements. They did set up my CareerLink profile during the appointment but explained it was just to give me access to additional resources. The whole thing took about an hour and wasn't nearly as scary as I thought it would be. You're clearly putting in effort with your job search, so just organize what you have and you'll do great on Monday!
Thank you so much for this detailed breakdown! It's incredibly helpful to hear from someone who went through the exact same situation I'm in now. I've been doing all my job searching through Indeed and company websites too, so knowing that worked for you gives me a lot of confidence. I love the idea of organizing everything in a notebook by date - that sounds much more professional than the random screenshots I have scattered around. The fact that they actually helped improve your resume and were supportive rather than adversarial is such a relief to hear. I was imagining them trying to catch me doing something wrong, but it sounds like they're genuinely there to help. I'm going to spend this weekend getting everything organized the way you described. Thanks for taking the time to share such a thorough account of your experience!
I had my RESEA appointment about 3 weeks ago and was in the exact same situation! I'd been using Indeed and LinkedIn exclusively and was panicking about not having CareerLink documentation. Here's what actually happened: I brought a simple folder with printed screenshots of my job applications from Indeed (showing the "applied" status), some email confirmations from company websites, and a basic list I made with company names, positions, and dates. The interviewer was totally fine with it and said they just need to see you're doing at least 3 work search activities per week from any legitimate source. She actually complimented me on being thorough with my documentation! They did help me set up CareerLink during the appointment, but it was optional and took maybe 5 minutes. The whole thing was way more supportive than I expected - she even gave me tips on tailoring my resume for specific industries. Don't stress too much, you're clearly putting in the work and that's what they want to see!
This is so reassuring to hear! I've been doing exactly what you described - using Indeed and LinkedIn primarily - and was really worried about showing up empty-handed. Your folder organization idea is perfect and sounds much more professional than what I was planning. It's such a relief to know that they actually complimented your documentation and were supportive rather than trying to find problems. The fact that the CareerLink setup was optional and only took 5 minutes is great news too. I was stressing about having to spend a bunch of time on that during the appointment. Thanks for sharing such a recent and positive experience - it really helps ease my anxiety about Monday!
I just went through this exact same process last month! Was told my claim was "expedited" after 8 weeks of waiting, and honestly I was skeptical after reading horror stories online. But I actually got lucky - took about 12 days and then I got a notification that all my back payments were approved and would be deposited within 2 business days. What really helped was calling back 3 days after they said it was expedited to confirm they actually did it (turns out the first agent never put it through). The second agent was more helpful and gave me a case number to reference. I also kept detailed notes of every call - date, time, agent name if they gave it, and exactly what they said. Don't give up hope! The "expedited" process does seem to work for some people, but definitely follow up to make sure it was actually done. And keep filing your weekly certifications no matter what - you'll get backpaid for all the weeks you were eligible once it goes through.
This is really encouraging to hear! I'm definitely going to call back in a few days to make sure they actually submitted the expedite request. I love the idea of keeping detailed notes - I wish I had started doing that from the beginning. It's such a relief to hear from someone who actually had success with the expedited process after 8 weeks. Gives me hope that there might be light at the end of the tunnel. Thanks for sharing your experience and the practical tips!
I'm going through this exact situation right now - 5 weeks of waiting and just got the "expedited" promise on Friday. Reading through all these experiences is both reassuring and nerve-wracking! It's wild how different everyone's timelines are, from a few days to months. I'm definitely taking notes on all the great advice here: getting a reference number for the expedite, following up in a few days to confirm it was actually submitted, and keeping detailed records of every interaction. The suggestion about contacting state reps is something I hadn't considered but makes total sense if this drags on much longer. Has anyone tried escalating through social media? Sometimes companies respond faster when complaints are public. Really hoping the "expedited" status actually means something this time around. Will update if I see any movement!
I haven't tried social media escalation myself, but I've seen people on Facebook groups mention getting faster responses when they posted about their UC issues on Twitter and tagged PA Labor & Industry. Might be worth a shot if the expedited status doesn't pan out! I'm in week 4 of waiting myself and considering all options at this point. The reference number tip seems to be the most consistent advice I'm seeing here - definitely going to ask for that when I call back. Keep us posted on your progress!
GalaxyGazer
Wow, reading through all these solutions has been so helpful! I've been lurking in this community for a while but had to create an account to share my experience. I had the exact same authentication error for weeks and was getting really anxious about my benefits. Tried the incognito browser trick that @Isabella Russo mentioned and it worked perfectly! Turns out it was my ad blocker extension causing the problem. I'm so grateful for communities like this where people actually help each other navigate these frustrating government systems. For anyone still struggling, I'd also suggest trying to log in during off-peak hours (like early morning or late evening) - sometimes the site just gets overloaded during business hours when everyone's trying to use it. Keep your documentation handy and don't give up! These technical issues are definitely not your fault.
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Mateo Gonzalez
•Welcome to the community @GalaxyGazer! It's so great that you found a solution with the incognito browser method. The timing tip about off-peak hours is really smart too - I never thought about server load being an issue, but that makes total sense. It's honestly shocking how many different things can interfere with CareerLink's authentication system. Reading through everyone's experiences here has been eye-opening. I'm just starting my UC journey and was dreading dealing with the technical side of things, but seeing all these workarounds gives me confidence that there's usually a solution even when the system seems completely broken. Thanks for taking the time to share your experience and for the encouragement!
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Ravi Sharma
Just wanted to add my experience to this incredibly helpful thread! I'm new to the UC system and was having the same authentication errors with CareerLink for about two weeks. After reading through everyone's solutions, I tried the incognito browser method that @Isabella Russo suggested and it worked like a charm! Turns out my privacy-focused browser extensions were blocking some of the authentication scripts. What really struck me reading through this thread is how many different technical issues can cause the same error message - browser extensions, DNS settings, VPNs, password managers, even server overload during peak hours. It's honestly ridiculous that PA's system is so fragile, but I'm so grateful for this community sharing all these workarounds. For anyone new to this like me, definitely keep detailed records of your job search activities outside of CareerLink just in case, and don't panic if you can't access the system right away - there's almost always a technical solution. Thanks everyone for making this stressful process a little easier!
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