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I went through this exact same situation last year! Made the same mistake of not reporting wages for work I'd done but hadn't been paid for yet. Here's what worked for me: I called the UC line at 7:00 AM sharp when they opened (1-888-313-7284) and got through on the second try. The rep was actually really understanding about it being an honest mistake. They corrected it on the spot and gave me a confirmation number. The whole call took maybe 10 minutes once I got through. They recalculated that week and I did owe back about $180, but they just deducted it from my next two payments rather than asking for a lump sum. No penalty since I reported it myself before they caught it. Don't stress too much - this happens more often than you'd think!
This is really reassuring to hear! I was worried they'd treat it as fraud since I waited a few weeks to realize my mistake. Sounds like as long as I'm proactive about fixing it, they're pretty reasonable. Did you have to provide any documentation when you called, like your final paystub or anything? I want to make sure I have everything ready before I call.
I'm dealing with something similar right now! I worked my last few days in December but didn't get paid until early January, and I made the same mistake of not reporting those wages when I certified. Reading through all these responses is really helpful - it sounds like calling early in the morning is the way to go. I'm planning to call tomorrow at 7 AM sharp with my exact wage information ready. Thanks everyone for sharing your experiences, it's making me feel a lot less anxious about this whole situation!
I'm dealing with this exact same issue right now! I'm a roofer and got laid off twice this winter already due to weather. Both times I filed what I thought was a "new claim" and got hit with the waiting week. Reading through all these responses, I now realize I should have been reopening my existing claim instead. This is so frustrating - the PA UC website really doesn't make this clear at all. @Christopher Morgan thanks for posting this question because I was starting to think I was going crazy! Going to try the reopening process next time and hopefully avoid another waiting week. Really wish they had better instructions for seasonal workers who deal with this constantly.
@Emily Sanjay I m'so glad this thread helped you too! It s'honestly crazy how many seasonal workers are probably making this same mistake without realizing it. The roofing industry must go through the same weather-related layoffs that we deal with in construction. At least now we both know what to do going forward - reopen instead of filing new claims each time. It would save everyone so much hassle if PA UC just had a clear FAQ section specifically for seasonal workers who get repeatedly laid off and recalled by the same employer. Maybe we should all suggest that to them!
This thread is a goldmine for anyone dealing with seasonal layoffs! I'm a landscaper and have been through this exact same nightmare multiple times. The fact that so many of us have made the same mistake really shows how poorly designed the PA UC system is for seasonal workers. What's really frustrating is that construction, roofing, landscaping - we're all dealing with the same weather-related layoff cycles, yet there's no clear guidance anywhere about how to handle repeated claims with the same employer. I've probably lost thousands in benefits over the years because of this waiting week confusion. Going to share this thread with my crew because I know at least half of them have probably made the same mistake. Thanks everyone for sharing your experiences - it's really helpful to know we're not alone in this mess!
Second update: Got my financial determination letter today! They approved me for partial benefits. My weekly benefit rate is $320, which means I can earn up to $96 (that 30% partial benefit credit thing someone mentioned) before they start reducing my benefit amount. With my current 20-hour schedule, I should get about $150 in UC benefits each week in addition to my reduced paycheck. I'm still doing the work search requirements even though it feels weird. Thanks everyone for the help and suggestions!
Glad to hear your partial benefits got approved! That's a relief when you're dealing with such a significant hour reduction. One thing I'd add for anyone else reading this - if your employer tries to contest your claim (like saying you voluntarily reduced hours), don't panic. PA unemployment will investigate and you'll have a chance to provide your side of the story. Keep any emails, texts, or written notices about the hour reduction as evidence. Also, if you're union, definitely reach out to your rep - they can sometimes help with the documentation process or even challenge the employer's decision to cut hours in the first place.
This is really good advice about keeping documentation! I'm actually wondering - does anyone know if there's a specific timeframe for when employers can contest UC claims? Like is there a window where they can challenge it or can they do it at any time during your benefit period?
To address your follow-up question - there's currently no way for claimants to hide or remove these displays from their dashboards. It would require a system-wide update from the PA UC technical team. If it's genuinely bothering you, you can submit a message through your dashboard about the display issue, but I wouldn't expect any immediate changes. Just continue with your current claim and try to ignore the pandemic program displays.
I'm dealing with this exact same issue! Just filed a new claim after being laid off and saw those old pandemic benefits sitting there like some kind of cruel joke. It's honestly pretty frustrating that PA hasn't bothered to clean up their system after all these years - makes you wonder what other outdated info is floating around in there. Thanks everyone for confirming it's just a glitch, I was getting my hopes up for a second there! 😅
Right?! I got so excited for like 30 seconds thinking I had some secret stash of money waiting for me 😂 It really is frustrating that they can't be bothered to clean up their system - especially when it could potentially cause problems for people who don't know better and try to claim those phantom funds. At least we know now to just ignore it!
Charity Cohan
One more thing your friend should know - even if he qualifies for UC, there's a one-week waiting period before benefits start. So the first week he's eligible, he'll file but won't get paid for that week. With the holidays coming up, make sure he's prepared for that delay on top of the normal processing time.
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Shelby Bauman
•wait is this still true?? I thought they got rid of the waiting week during covid? did they bring it back?? My cousin just got UC in September and I don't think she mentioned a waiting week
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Sean Doyle
•@Shelby Bauman You re'right to question this! Pennsylvania did eliminate the waiting week during the pandemic, but they brought it back in July 2021. So yes, there s'currently a one-week waiting period again. Your cousin might not have mentioned it because it s'just built into the process - you file for that first week but don t'get paid for it. It s'definitely something to budget for, especially with holiday timing.
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Emma Olsen
Just wanted to add something that might help your friend prepare financially - even if he qualifies for UC, the weekly benefit amount in PA maxes out at $572 per week (as of 2025). The actual amount depends on his earnings during the base period. Since he's only worked about 6-7 months, his benefit might be on the lower end. He should start budgeting now assuming he'll get less than his full salary, and definitely look into other resources like food assistance or utility help programs if needed. The holidays make job searching harder too, so he might be on UC longer than expected.
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