How to tell if PA UC flagged PUA overpayment on my account?
I'm freaking out a little bit right now. I received benefits during the pandemic under PUA (I think that's what it was called) and I just got a letter in the mail mentioning something about my past claims. I can't tell if they're saying I was overpaid or not? The letter mentions 'audit findings' and 'claim review' but doesn't clearly state if I owe money back. How do I know for sure if they determined I had an overpayment? My online account just shows my benefit history but nothing about owing money. Does anyone know where exactly I should look to see if I have a PUA overpayment? I'm so confused about this whole thing!
23 comments


Ravi Choudhury
Overpayment notices are very specific - they will clearly state that you were overpaid and include the exact amount. When you log into your PA UC account, look for a section called 'Overpayments' or check your correspondence/message center for official determinations. The fact that your online account doesn't show any balance due is actually a good sign. What exactly does the letter say about 'audit findings'? Sometimes they just review claims without finding issues.
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Isabella Silva
•Thanks for responding! The letter mentions they're doing a 'routine audit of claims from 2020-2021' and says my 'case has been selected for review.' Now that I look at it more carefully, it doesn't actually say I owe anything, just that they might contact me for more information. Do you think that means I'm okay for now?
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CosmosCaptain
i got one of these too last month, total panic attack lol. turned out to be nothing, just them checking their records. unless u see an actual $ amount you owe or get a notice titled "overpayment determination" ur probably fine
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Isabella Silva
•Oh that's a relief to hear! How long did it take before you knew for sure there wasn't an issue? Did they send a follow-up letter or anything?
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Freya Johansen
If you have an overpayment, PA UC will send you a document called a "Notice of Determination" that clearly states: 1. The fact that you were overpaid 2. The exact dollar amount of the overpayment 3. The weeks affected by the overpayment 4. Whether the overpayment is classified as non-fault or fault (fraud) 5. Your repayment options and appeal rights It would also show up in your online portal under the Overpayments tab. If you don't see these specific things, you probably don't have an overpayment yet. What you received sounds like a notification that they're reviewing claims, which doesn't automatically mean there's a problem.
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Omar Fawzi
•THIS! I've been through this EXACT situation! The audit letter is NOT the same as an overpayment notice!!! They're just reviewing stuff. Half the people who get audited end up fine. DON'T PANIC until you see something that actually says "overpayment" and has a dollar amount!!!
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Chloe Wilson
anyone else confused about how they can still be looking at PUA claims from so long ago??? like isn't there some kind of time limit? seems shady they can come back YEARS later and say u owe money
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Freya Johansen
•Pennsylvania can actually review unemployment claims for up to six years after they were paid. For potentially fraudulent claims, there's technically no statute of limitations. Many states are still working through pandemic-era claims because of the massive volume and the high rate of improper payments during that time.
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Diego Mendoza
When I had a PUA overpayment back in 2022, I couldn't see it in my regular UC portal at all. You need to go to the special PUA portal (if it's still active) or call them directly. The regular UC system doesn't always show PUA issues since they were separate programs. I spent weeks thinking I was fine until I finally got through to someone on the phone who told me about the overpayment. I had to call literally 50+ times before I got through to someone. After three days of trying, I found this service called Claimyr (claimyr.com) that somehow got me connected to a UC agent within 30 minutes. They have a demo video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. Was totally worth it to finally get real answers about my case instead of stressing for weeks.
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Isabella Silva
•Oh wow, I didn't realize the PUA stuff might be in a different system! That's really good to know. I'll check if I can still access that portal. If not, I might try that Claimyr thing if I can't get through by phone. Did the agent you spoke with end up helping resolve your situation?
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Anastasia Romanov
Trust me, if they think you have an overpayment, THEY WILL MAKE IT VERY CLEAR. The PA UC system doesn't exactly whisper about these things. They send multiple notices, each one more threatening than the last. They'll send emails, letters, notices in your portal, probably skywrite it if they could lol. The audit letter is just them covering their bases. The pandemic unemployment programs were total chaos and now they're going back to make sure they didn't miss anything. It's bureaucracy at its finest.
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Isabella Silva
•That's actually really reassuring, thank you! I've been stressing about this for days. I'll keep an eye on my mail and portal just in case.
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Omar Fawzi
I had EXACTLY the same thing happen last year!!!! Turns out they were just verifying my employment history AGAIN even though I'd already submitted all that stuff during the pandemic. I never ended up having to pay anything back. Check your portal for any new questionnaires or document requests - sometimes they just need you to re-verify information.
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Isabella Silva
•I didn't even think to check for new questionnaires! I just looked and there's nothing there right now, but I'll make sure to check regularly. Thanks for the tip!
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Ravi Choudhury
Based on everything you've shared, it sounds like you're just part of a routine audit and not necessarily facing an overpayment yet. Here's what I recommend: 1. Keep checking your online portal weekly (both messages and overpayment sections) 2. Open ALL mail from UC immediately 3. If they request any documentation, provide it promptly 4. If you do receive an actual overpayment notice, remember you have 15 days to appeal Most importantly, don't panic until there's something concrete to worry about. Many of these audits end with no issues found.
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Isabella Silva
•Thank you so much for the clear steps! This has really helped calm me down. I'll follow your advice and keep an eye on everything. Really appreciate everyone's help on this!
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Lincoln Ramiro
Just wanted to add my experience here too - I got a similar audit letter about 8 months ago and was absolutely terrified. Like everyone else said, it really is just a routine review. In my case, they ended up asking for some additional documentation about my self-employment income from 2020 (I was a freelance graphic designer when the pandemic hit). I submitted everything they requested through the portal and never heard back again - no overpayment, no follow-up letters, nothing. The key thing I learned is that these audit letters are basically them saying "we're double-checking our work" rather than "you definitely owe us money." If you were legitimately eligible for PUA when you received it, you're probably going to be fine. Just make sure you respond promptly if they do ask for any additional info!
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Hiroshi Nakamura
•This is really helpful to hear! I'm also self-employed (freelance writer) and was wondering if that makes the audit process more complicated. Did they ask for specific types of documentation or just general proof of your freelance work? I'm trying to figure out what I should have ready just in case they contact me for more info.
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Mateo Perez
•They asked for pretty standard stuff - tax returns from 2019 and 2020, bank statements showing my business income, and copies of a few invoices from clients. Nothing too crazy, but it did take me a while to dig up all the paperwork since it was from so long ago. My advice would be to start gathering your 2019-2020 tax documents and any records of your freelance income now, just to have them ready. The whole process was way less scary than I expected once I actually went through it!
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Sunny Wang
I went through something very similar about 6 months ago and completely understand the panic! I got that same type of "audit findings" letter and spent weeks convinced I was going to owe thousands. Turns out it was just them verifying that I had actually lost work due to COVID (which I had - my part-time restaurant job disappeared overnight in March 2020). The biggest thing that helped me was realizing that if PA UC thinks you have a legitimate overpayment, they will be CRYSTAL clear about it. The letter will literally say "NOTICE OF OVERPAYMENT DETERMINATION" at the top and include the exact dollar amount, which weeks it covers, and your repayment options. What you're describing sounds like the preliminary audit letter that lots of us got. One tip: if you're really worried, try calling the PUA hotline directly (not the regular UC line) since PUA cases are handled a bit differently. The wait times are still brutal, but at least you'll get someone who specializes in pandemic-era claims. Hang in there - most of these audits end up being nothing!
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Olivia Van-Cleve
•Thank you for sharing your experience! It's so reassuring to hear from someone who went through the exact same thing. I keep re-reading my letter and you're right - it doesn't say "overpayment determination" anywhere, just mentions the audit and potential follow-up contact. I didn't even know there was a separate PUA hotline! Do you happen to remember what number you called? The regular UC line has been impossible to get through to.
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Miguel Herrera
I just went through this exact same situation about 3 months ago and can totally relate to the anxiety! Got one of those vague audit letters and immediately assumed the worst. After reading through all these responses, I wish I had found this thread back then - would have saved me weeks of sleepless nights! What really helped me was keeping a simple log of everything - dates of letters received, what they said, any portal changes, etc. That way I could track if anything actually changed over time. In my case, I never got any follow-up after the initial audit letter, and my portal never showed any overpayment balance. The waiting is definitely the hardest part, but based on everyone's experiences here, it sounds like you're probably in the clear. These mass audits seem to be more about them checking their own records than finding actual problems with individual claims. Just stay on top of checking your mail and portal regularly like others suggested!
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Sofia Torres
•That's such a smart idea about keeping a log! I wish I had thought of that from the beginning - I've been so scattered trying to remember what the letter said exactly. I'm definitely going to start tracking everything now. It's really comforting to know that so many people have gone through this same process and ended up fine. Thanks for sharing your experience, it helps a lot!
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