Which of the following is false regarding the unemployment insurance program - NYS Department of Labor quiz help?
I'm taking this online course about unemployment benefits and there's this question: 'which of the following is false regarding the unemployment insurance program' but I can't figure out what the answer choices were supposed to be. The quiz just shows the question with no options listed. Has anyone else run into this issue with NYS Department of Labor training materials? I need to complete this for my job search requirement and I'm stuck on this question. The course is through the Workforce One system and it's not letting me skip past this section.
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Amara Oluwaseyi
This sounds like a technical glitch with the online training platform. You should contact your local Workforce One office or the NYS Department of Labor directly. They can reset your progress or provide the missing answer choices. Don't let this delay your job search compliance - document that you attempted to complete the training.
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Liam McConnell
•Good point about documenting it. I'll screenshot the broken page so I have proof I tried to complete it. Thanks for the advice about contacting them directly.
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CosmicCaptain
ugh same thing happened to me last week with a different training module. these online systems are so buggy. i just kept refreshing until the options showed up but it took like 20 tries
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Liam McConnell
•I'll try refreshing more times. How long did it take for your options to finally appear?
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Giovanni Rossi
Try clearing your browser cache and cookies, then log back into the system. Sometimes these training platforms don't load properly with cached data. Also make sure you're using a supported browser - some of these NYS Department of Labor training sites only work well with Chrome or Firefox.
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Liam McConnell
•I'm using Safari on my Mac. Let me try switching to Chrome and see if that fixes the missing answer choices.
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Fatima Al-Maktoum
I had this exact problem and couldn't get through to anyone at NYS Department of Labor for weeks. The phone lines are always busy and the online chat never works. Super frustrating when you're trying to stay compliant with your weekly claims.
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Dylan Mitchell
•If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr (claimyr.com) that helps people get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out for situations like this where you need to speak to someone about training requirements.
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Sofia Gutierrez
Just wanted to add that even if you can't complete this specific training module, make sure you're still doing your other job search activities. The NYS Department of Labor requires documentation of all your efforts, so keep track of everything you're doing even if this one quiz is broken.
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