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Jamal Wilson

How to answer unemployment claim questions correctly on NYS Department of Labor forms?

I'm filling out my initial unemployment claim with NYS Department of Labor and some of these questions are confusing me. Like when they ask about my reason for separation - I was laid off but there's also options for 'lack of work' and 'position eliminated'. Which one should I pick? And for the work search questions, do I need to list specific jobs I applied to right away or can I start that after my claim is approved? I don't want to mess this up and delay my benefits. Has anyone dealt with similar confusion when answering these questions?

For separation reason, 'lack of work' and 'laid off' are typically the same thing for NYS Department of Labor purposes. Choose whichever matches the exact wording your employer used when they let you go. If they said 'position eliminated' that's also a form of layoff. For work search, you don't need to start logging job applications until your waiting week is completed and you're actively claiming weekly benefits.

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Thanks! My employer said they were 'reducing workforce due to budget cuts' so I think lack of work fits best.

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be careful with those questions!! i answered one wrong about my last day worked and it held up my claim for weeks in adjudication. make sure all your dates match exactly what your employer reports

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The key is being consistent and honest. NYS Department of Labor will verify your information with your employer anyway. For the work search requirement, you need to make 3 work search contacts per week once you start claiming, but you can register with the job center first to meet part of that requirement. Also make sure you understand the difference between 'able and available' versus being on standby status - that affects how you answer the weekly certification questions.

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What's the difference between able and available vs standby? I keep seeing both terms but don't understand when each applies.

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Able and available means you're ready to accept any suitable work immediately. Standby means your employer gave you a specific return date within 30 days. Different requirements for each status.

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I had trouble reaching NYS Department of Labor when I had questions about my application. Kept getting busy signals and disconnected calls. Finally found this service called Claimyr at claimyr.com that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get my questions answered directly instead of guessing on the forms.

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That sounds helpful. Did they charge you for using it?

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Yeah there's a fee but it was worth it to avoid messing up my claim. Much faster than trying to call for hours on end.

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ugh the NYS Department of Labor website is so confusing, half the time the questions don't even make sense for normal people

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I remember being so stressed about those forms when I filed last year. The good news is even if you make a small mistake, you can usually clarify it during the phone interview if they schedule one. Just be prepared to explain your employment situation clearly and have your pay stubs ready.

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I just went through this process last month and totally understand the confusion! One tip that really helped me was to save a draft of your application frequently while filling it out - the NYS DOL website times out pretty quickly and you don't want to lose your progress. Also, if you're unsure about any question, there's usually a small "?" or help icon next to it that gives more detailed explanations. For the work search requirement, you can actually count registering with the career center as one of your contacts, which makes it easier to meet the weekly requirement once you start certifying.

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I'm currently in the middle of filling out my NYS DOL application and this entire thread has been a lifesaver! I was getting so overwhelmed by all the different questions and terminology. A few things I've learned from my research that might help others: First, the NYS DOL website has a "Filing Your Claim" guide that breaks down each section step by step - it's buried in their resources but super helpful. Second, if you're confused about work search requirements, you can actually create your NY.gov account and register with the job services before filing your claim, which counts toward your weekly requirements later. Finally, I discovered that if you were a union member, your union rep can sometimes help clarify what separation reason was officially reported. The amount of conflicting information out there is crazy, so having this community discussion with real experiences is incredibly valuable. Thank you everyone for sharing your stories and tips!

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This is exactly what I needed to hear! I've been stressing about getting everything perfect on my application, but knowing there's an actual step-by-step guide on their website makes me feel so much better. I'm definitely going to look for that "Filing Your Claim" guide you mentioned - I've been clicking around their site but must have missed it. The tip about registering with job services beforehand is brilliant too, especially since I'm already worried about meeting those weekly work search requirements. I never would have thought to get a head start on that part. Thanks for taking the time to share what you've learned so far!

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