Warning: Scammers targeting NY unemployment claimants - what to watch for
Just got my 3rd phishing text this week claiming to be from NY unemployment asking me to 'verify my account details' to continue my benefits. These scammers are getting more sophisticated with the benefits extension debate going on. They're sending emails, texts, and even making phone calls pretending to be NYSDOL representatives. PLEASE be careful everyone - the real DOL will NEVER ask for your full SSN, bank account login, or password through text or email. I almost fell for one yesterday that looked exactly like the official website. Has anyone else been targeted? What other scams should we watch for?
34 comments


Ethan Wilson
Thank you for the warning! I've been getting these too. The latest one was a text saying my 'NY unemployment payment was declined' and I needed to 'verify my banking details' at a sketchy link. The Department of Labor will NEVER contact you this way. Here are some red flags to watch for: - Messages asking you to 'verify' your account by clicking a link - Requests for your full SSN (NYSDOL already has this) - Poor grammar or spelling errors in official communications - URLs that aren't exactly ny.gov (like ny-gov.com or nysdol.co) - Anyone asking for payment to 'process' your claim faster If you're unsure about a communication, log in directly to your NY.gov account through the official website (don't click links) or call the official number listed on the NYSDOL website.
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Aisha Rahman
•That's really helpful, thanks! The one I got actually had perfect grammar which is what almost tripped me up. The link looked legit too until I noticed it was 'ny-unemployment.com' instead of ny.gov. They're getting sneakier!
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Yuki Sato
OMG YES!! I got a call yesterday from someone claiming to be from "unemployment benefits verification department" asking for my PIN number and birth date to "verify my identity" for continued benefits. I hung up immediately. They even had the caller ID spoofed to look like it was coming from an official Albany number!!
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Carmen Flores
•You did exactly the right thing by hanging up! That's a classic scam. For anyone reading this - the NYSDOL will never call you out of the blue asking for your PIN or other sensitive information. If you need to verify something about your account, YOU should initiate the contact through official channels.
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Andre Dubois
I've been dealing with unemployment scams for the past 3 YEARS!! It's absolutely ridiculous how these scammers target people already struggling. Here's what I've learned: 1. The real DOL sends messages through your secure NY.gov account inbox - CHECK THERE FIRST 2. They will NEVER ask for your full SSN or banking passwords - EVER 3. Official emails come from noreply@labor.ny.gov ONLY 4. If someone offers to "speed up your claim" for money - 100% SCAM 5. NEVER click links in texts claiming to be from unemployment I've reported at least 20 different scam attempts to the state attorney general's office. These criminals need to be LOCKED UP!!
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Yuki Sato
•How do you report these scams? I've gotten like 5 texts this month alone!
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Andre Dubois
•You can report unemployment scams to both the NY Attorney General's office (https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint) AND the FTC at ReportFraud.ftc.gov. Save screenshots of the texts/emails if you can!
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CyberSamurai
my sister lost $2000 to one of these scams last month!! she got an email saying there was a problem with her claim and needed to verify her identity. she clicked the link and put in her bank info and they emptied her account!! be careful people
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Zoe Alexopoulos
•That's awful! Did she report it to her bank? Sometimes they can reverse fraudulent transactions if you report them quickly enough.
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CyberSamurai
•yeah she did but they only gave back like $400 because she waited too long to report it...she was embarrassed she fell for it
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Jamal Carter
I've been trying to get through to an actual person at the NY unemployment office for weeks to verify if an email I received was legitimate. The frustration is real! After nearly 30 calls and endless hold times, I finally used a service called Claimyr that got me connected to a live agent in under 20 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE The agent confirmed my suspicion - the email asking me to "re-verify my employment history" was 100% a scam. Apparently there's been a huge wave of these lately. Just wanted to share since this can help anyone needing to speak with a real NYSDOL representative to check if communications are legitimate.
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Aisha Rahman
•Thanks for sharing this! Did you have to give them any personal info to use the service? I'm paranoid about everything now after almost falling for that scam.
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Jamal Carter
•I totally understand being cautious. They just needed my phone number so the unemployment office could call me back. No SSN or anything sensitive like that. It was actually pretty straightforward - way easier than the 30+ calls I was making on my own! The agent I spoke with said they're seeing about 15 different scam variations right now.
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Carmen Flores
I work in cybersecurity and these unemployment scams are unfortunately very sophisticated. The scammers are monitoring news about benefit extensions and changes to time their attacks when people are most vulnerable and expecting communications. Here's what NY unemployment will NEVER do: • Call you asking for your full SSN, bank account details, or PIN • Send texts with links to "verify" your account • Email you from domains that aren't ny.gov • Ask you to pay a fee to process your claim • Request gift cards or wire transfers • Ask for your NY.gov password Always go directly to labor.ny.gov and log in to your secure account to check for official communications. If you're ever unsure, contact NYSDOL directly through their official channels.
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Yuki Sato
•Is it true that scammers can fake the ny.gov email address? My cousin said thats possible
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Carmen Flores
•Great question. Scammers can't actually use the real ny.gov domain, but they can make emails APPEAR to come from ny.gov through a technique called email spoofing. They might use domains like ny-gov.com, ny.gov.info, or nysdol-govmail.com that look legitimate at first glance. This is why you should never click links in emails directly. Instead, open your browser and manually type labor.ny.gov to log in to your account. The NY.gov domain has security measures that help prevent successful spoofing, but it's always best to be cautious.
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Zoe Alexopoulos
i just got a weird phone call saying my benefits were on hold and i needed to press 1 to talk to an agent... i hung up but now im worried my benefits actually ARE on hold. how can you tell whats real and whats not???
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Ethan Wilson
•The safest approach is to ignore these calls completely. If there's a real issue with your benefits, you'll see a notification in your secure NY.gov account message center after you log in. You can also call the official unemployment number yourself (not by pressing buttons on an incoming call). The official number is on the labor.ny.gov website.
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Aisha Rahman
Update: I just got ANOTHER scam today - this one was an email claiming I needed to "verify my identity through ID.me again" to continue receiving benefits. They even copied the official ID.me logo and formatting! I reported it to both the DOL and ID.me. These scammers are working overtime...
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Andre Dubois
•That's a common one! ID.me verification is legitimate (NY does use it), but scammers abuse it to steal info. Always go directly to ID.me through the official NY unemployment portal if you need to verify your identity. Never click email links!
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Yuki Sato
does anyone know if the texts about the extra $300 benefit extension are legit? i got one yesterday saying i qualified but needed to update my payment info
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Ethan Wilson
•That's 100% a scam. There is currently no $300 benefit extension program in New York for 2025. Any text asking you to update payment information for this is fraudulent. The only way you'd receive information about legitimate benefit changes would be through your secure NY.gov account message center or official mail from NYSDOL.
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Yuki Sato
•omg thank you!!! almost fell for it cuz i really need the money right now
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Fatima Al-Suwaidi
I'm new to this community but wanted to share my experience from last week. I received what looked like an official NYSDOL email with the subject "Action Required: Verify Your Weekly Certification" that appeared to come from noreply@labor.ny.gov. The formatting was perfect and it even included my correct claim number! The email said I needed to "re-verify" my weekly certification by clicking a link within 48 hours or my benefits would be suspended. I was about to click when I noticed the link actually went to "ny-labor-verification.com" instead of the official site. I called the official NYSDOL number and they confirmed this was a scam - they said scammers are now using people's real claim numbers (possibly from data breaches) to make their emails look more legitimate. The representative told me that legitimate weekly certifications are ONLY done through your secure NY.gov account, never through email links. For newcomers like me: always double-check the actual URL before clicking anything, even if the email looks 100% official. These scammers are getting scary good at copying the real thing!
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GalacticGuardian
This is such an important thread! I'm also new to unemployment benefits and these scam warnings are incredibly helpful. I've been getting suspicious texts almost daily since I started my claim last month. One thing that's helped me is setting up a separate email just for unemployment communications and never using my personal email. That way if I get any unemployment-related emails in my main inbox, I know they're automatically suspicious. Also, I've bookmarked the official labor.ny.gov site and ONLY access my account through that bookmark - never through search results or links. It takes an extra 30 seconds but gives me peace of mind. Thanks to everyone sharing their experiences - it's helping protect newcomers like me from falling victim to these predators who target people when they're already vulnerable.
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Harper Collins
•That's such a smart strategy with the separate email! I wish I had thought of that when I started my claim. I'm also pretty new here and have been overwhelmed by all the scam attempts. Your tip about bookmarking the official site is brilliant too - I've been typing it in manually every time but a bookmark would be so much safer than risking a typo that could lead to a fake site. Thanks for sharing these practical tips for us newcomers!
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Zachary Hughes
I'm relatively new to filing unemployment claims and this thread has been incredibly eye-opening! I received a text yesterday claiming to be from "NY Benefits Department" saying my claim was being reviewed and I needed to confirm my identity by replying with my SSN and DOB. Something felt off about it, so I ignored it, but reading everyone's experiences confirms I made the right call. What really concerns me is how these scammers are targeting people who are already in difficult financial situations. It's disgusting that they prey on vulnerability like this. I've started screenshotting every suspicious message I receive so I can report them. One question for the more experienced folks here - should I be concerned that scammers might already have some of my personal information like my claim number? I'm worried about how they're getting people's details to make these scams look so convincing. Any advice on additional steps I should take to protect myself would be really appreciated!
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Henrietta Beasley
•Great question about how scammers get personal info! Unfortunately, there have been several data breaches over the years involving unemployment systems nationwide, plus scammers buy and sell personal data on the dark web. They might have your name, claim number, or other details from these sources, which is why their scams look so convincing. Here are some extra protection steps I'd recommend: - Enable two-factor authentication on your NY.gov account if available - Monitor your credit reports regularly (you can get free ones from annualcreditreport.com) - Set up fraud alerts with your bank - Never give out your full SSN over phone/text - legitimate agencies already have it - Consider freezing your credit if you're not applying for loans/credit cards You absolutely did the right thing ignoring that text! The "NY Benefits Department" isn't even a real agency name - it's always "New York State Department of Labor" or "NYSDOL" in official communications. Keep screenshotting those scam attempts - it helps when you report them!
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Connor Byrne
As someone who just started receiving unemployment benefits last month, this thread has been a lifesaver! I've already received 4 different scam attempts, including one that was so convincing I almost clicked the link. The scammer even knew my approximate filing date and referenced "recent changes to NY unemployment procedures." What really helped me was calling the official NYSDOL number to verify - turned out to be completely fake. The representative told me they've seen a massive spike in these scams since the new year, especially targeting new claimants like myself. For other newcomers, here's what I've learned: - Save the official NYSDOL phone number in your contacts so you can easily call to verify suspicious communications - Set up text/email alerts from your bank to monitor for unauthorized transactions - Never feel rushed by "urgent" deadlines in texts or emails - scammers create false urgency to make you act without thinking I'm curious - has anyone noticed if these scams increase around certain times of the month? I've been getting more attempts right around when my weekly certification is due, which seems too coincidental to be random. Thanks to everyone sharing their experiences - you're helping protect people during an already stressful time!
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Anthony Young
•You bring up a really interesting point about the timing! I've noticed the same pattern - I get way more scam attempts right around my weekly certification deadline. It makes sense that scammers would time their attacks when people are expecting official communications and might be less cautious about clicking links. Your tip about saving the official NYSDOL number is brilliant! I just added it to my contacts as "NYSDOL OFFICIAL - VERIFY SCAMS" so I remember why I saved it. It's such a relief knowing I can call them directly to check if something is legitimate rather than stressing about whether I'm missing something important. The false urgency tactic is so manipulative - they know people are worried about losing benefits and use that fear against us. Thanks for sharing your experience and tips! It's really reassuring to know other newcomers are going through the same thing and looking out for each other.
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Ezra Beard
As a new member here, I just want to say thank you to everyone for sharing these important warnings! I started my unemployment claim just two weeks ago and have already received 3 scam texts. The most recent one really caught my attention because it said "Your NY unemployment direct deposit has failed - click here to update banking information" and came right after I had some legitimate banking issues. Reading through all these experiences has taught me so much about what to watch for. I had no idea scammers were using real claim numbers or timing their attacks around certification deadlines - that's terrifying but good to know! One thing I want to add for other newcomers: I created a simple document on my phone where I log every suspicious text/email I receive with screenshots and timestamps. It makes reporting them much easier, and I've already sent 5 reports to the NY Attorney General's office using the info Andre shared earlier. It's really disheartening that people are targeting us when we're already dealing with job loss and financial stress, but this community is doing such important work protecting each other. I feel much more confident now about spotting these scams thanks to all of your shared experiences!
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Fatima Al-Maktoum
•That's such a smart idea to create a log with screenshots and timestamps! I'm definitely going to start doing that too. It's scary how they timed that "direct deposit failed" message right when you were having real banking issues - they must be monitoring for when people are most vulnerable. I'm also pretty new here (just filed my first claim 3 weeks ago) and have been shocked by how many scam attempts I've gotten already. Your tip about documenting everything will make reporting so much easier. It's really encouraging to see how this community looks out for newcomers like us and shares practical advice for staying protected. Thanks for taking the time to report those scams to the AG's office - every report helps build the case against these criminals who prey on people during difficult times!
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Yara Khoury
Just wanted to jump in as another newcomer to share what happened to me yesterday. I've been on unemployment for about 3 weeks now and got a call from someone claiming to be from the "NY Unemployment Fraud Prevention Unit" saying there were "suspicious activities" on my account and I needed to verify my identity immediately or they'd freeze my benefits. The caller had my full name and claim number, which really threw me off! They asked for my PIN and said they'd send me a "verification code" to confirm I was the real account holder. Something felt wrong so I said I'd call them back, and they got really pushy saying it was "urgent" and had to be done right now. I hung up and called the official NYSDOL number instead. The real representative told me this is a very common scam and that there's no such thing as a "NY Unemployment Fraud Prevention Unit" that calls people directly. She said legitimate fraud investigations are handled through secure messages in your NY.gov account, never over the phone. For other newcomers - trust your gut! If something feels off, hang up and call the official number yourself. These scammers are using fear tactics about account freezing or benefit suspension to make us panic and give up our information. Don't let them pressure you into making quick decisions!
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Natalie Khan
•That's such a scary experience but you handled it perfectly! The "Fraud Prevention Unit" scam is particularly malicious because they're using our legitimate fear of losing benefits against us. I'm really new to unemployment (just started my claim last week) and reading about all these different scam tactics is both terrifying and incredibly helpful. Your point about trusting your gut is so important - I think as newcomers we might second-guess ourselves more because we're still learning how the system works, but that instinct when something feels "off" is usually right. The fact that they got pushy when you wanted to call back is a huge red flag too. I'm definitely going to remember that there's no "Fraud Prevention Unit" that calls people - that's the kind of specific detail that could really help me spot a scam. Thanks for sharing this and showing how to handle it properly by hanging up and calling the official number yourself!
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