NY Department of Labor approved my UI claim - what's next with certification and the waiting period?
Just got an email from unemployment saying my claim can be paid now. The email started with "Thank you for your patience. We have determined that your unemployment insurance (UI) claim can now be paid." They mentioned that they previously mailed a determination letter with information about my weekly benefit rate right after I applied. The email explained that if I provided bank account information when applying, benefits will be deposited directly into that account. Otherwise, I'll receive a Conduent Way2Go debit card by mail within three weeks. They emphasized that I need to continue certifying every week between Sunday and Saturday to claim benefits. I can certify either: - Online at labor.ny.gov/signin by clicking "Unemployment Services" button, then "Certify to Claim Your Weekly Benefits Here" - Or through the automated phone service by calling 888-581-5812 They mentioned something about a waiting period and 26 weeks of benefits. Specifically, the email stated "UI benefits are currently available for 26 weeks, or 104 effective days. Before receiving benefits on a new UI claim, you must serve an unpaid waiting period that equals one full week (four days) of benefits. The waiting period extends into the next week if you work during the week you filed your claim for or if you do not serve an entire waiting period." Not sure what to do next. Do I need to wait for anything or can I start certifying right away? Also confused about the tax withholding part - the email mentioned something about reviewing my records and adjusting tax withholdings if necessary. This is from the NY Department of Labor. Has anyone gone through this process recently? What should I expect next?
20 comments


Nia Jackson
Congrats! This is the approval email. You can start certifying right away on Sunday. Make sure you certify every week between Sunday-Saturday. Don't skip any weeks or you might mess up your claim.
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Luca Romano
•So I don't have to wait for anything else? Can just start this Sunday?
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Nia Jackson
•Yep! Just remember the first week is unpaid (waiting week). You'll get paid starting week 2 👍
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Mateo Hernandez
Hey if anyone needs help getting through to an agent, I used claimyr.com to get someone on the phone. It costs $20 but they dial the menu options and wait on hold, then call you when an agent picks up. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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CosmicCruiser
•sounds kinda sketchy tbh... does it actually work? 🤔
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Mateo Hernandez
•100% legit. Used it twice now. Better than spending hours on hold or getting hung up on
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Aisha Khan
•Worth every penny fr fr. Saved me hours of frustration
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Ethan Taylor
Make sure u set up direct deposit if u dont want the debit card. The card takes forever to come and has lots of fees. Go to payments section on ur account to set it up.
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Luca Romano
•thx for the tip! def dont want to wait 3 weeks for a card
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Yuki Ito
Listen up because this is important. Your claim is approved and here's what you need to know: 1. Certify EVERY week starting this Sunday. Use labor.ny.gov/signin or call 888-581-5812 2. First week is unpaid (waiting week) 3. You get 26 weeks total 4. Set up direct deposit ASAP unless you want the debit card 5. Consider tax withholding - they take 10% federal, 2.5% state If you need help reaching someone, try claimyr.com - they'll wait on hold and connect you to an agent. Saved me hours of frustration. Don't miss any weeks certifying or you'll have problems. Good luck! 💯
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Carmen Lopez
•This should be pinned fr fr 🔥
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Luca Romano
•Thank you so much! This helps alot!
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Andre Dupont
lmao welcome to the unemployment gang 🤡 just wait till u try reaching someone on the phone
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QuantumQuasar
•fr its like trying to win the lottery getting through to them 😭
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Zoe Papanikolaou
Does anyone know if we can backdate claims? I shoulda filed earlier but didnt know how
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Jamal Wilson
•You gotta call them to backdate. Use claimyr.com to get through, its impossible otherwise
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Amina Diallo
Just went through this same process last month! Few things to add that helped me: 1. Download the NY Labor app if you haven't - makes certifying way easier than the website 2. Keep screenshots of your certifications just in case there are issues later 3. If you're getting the debit card, activate it immediately when it arrives - mine got locked because I waited too long 4. The waiting week thing confused me too but basically you certify for week 1 but don't get paid, then week 2 you get paid for both weeks Also heads up - sometimes the certification system goes down Sunday mornings so try certifying later in the day if you have issues. The phone system is usually more reliable than the website. Good luck! 🍀
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GalaxyGazer
•This is super helpful! I didn't know about the NY Labor app - definitely downloading that. And good tip about screenshotting the certifications. Quick question - when you say you got paid for both weeks in week 2, does that mean you get double payment that week or just your regular weekly amount?
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Christian Bierman
•@GalaxyGazer You get double payment in week 2! So if your weekly benefit is $200, you'd get $400 that second week (covers the waiting week plus the current week). After that it goes back to regular weekly payments. Just make sure you certify for that first week even though it's unpaid - that's what trips up a lot of people.
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Mateo Martinez
Congrats on getting approved! 🎉 Just went through this exact same thing a few weeks ago. Here's what I wish someone had told me: The approval email means you're good to go - start certifying this Sunday! Don't wait for anything else. The system opens up Sunday morning but like others mentioned, it can be glitchy early on so maybe try around noon. About the waiting week - you'll certify for it but won't get paid. Then week 2 you'll get a double payment (waiting week + current week). After that it's just your regular weekly amount. Pro tip: Set up text/email alerts for your certification reminders. I almost missed a week because I forgot and that would've messed everything up. Also double check your bank info in the system if you want direct deposit. The debit card route takes forever and has fees like crazy. You can update payment info in the "Payments" section of your online account. The tax withholding thing - they automatically take out federal and state taxes unless you opt out. I'd recommend keeping it unless you want a big tax bill next year. You got this! The hard part (getting approved) is done 💪
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