NY.gov ID Error: System Claims I've Used Different Username Before, But It's My First Time. Help!

I found a way to solve NY.gov ID account creation issues, watch this: https://www.youtube.com/watch?v=QK5DZA3SefE

Ugh, I feel your pain! The NY.gov ID system can be such a headache. Have you tried calling their support line? Sometimes talking to a real person can help sort these things out.

I had a similar issue last month. Turns out, I had created an account years ago for a different state service and completely forgot about it. Maybe double-check if you've ever used any NY state services before?

The whole system is broken af. I've been dealing with NY.gov ID issues for weeks now. Good luck, OP. You're gonna need it. 🤡

Hey everyone, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Rdqa1gKtxuE

Here's what you need to do to resolve your NY.gov ID issue: 1. Gather all your identification documents (driver's license, SSN, etc.) 2. Take screenshots of the error messages you're getting 3. Try clearing your browser cache and cookies, then attempt to create an account again 4. If that doesn't work, call the NY.gov ID support line at 1-800-XXX-XXXX 5. When you get through, explain that this is your first time creating an account and provide them with the error messages 6. Be prepared to verify your identity with the documents you gathered 7. If they can't resolve it over the phone, ask for a case number and request an in-person appointment Hope this helps! Let us know how it goes.

have u tried turning it off and on again? 🤣

I work in IT (not for NY.gov tho) and I can tell you that these kinda systems are often held together with duct tape and prayers. It's probably some legacy database issue. Keep pushing and don't give up!