NYSDOL Unemployment: Hours on Hold, Can't Reach Anyone - Tips to Get Through?
Hey everyone, I've been waiting on hold for hours trying to get through to unemployment. Anyone else in the same boat? It's so frustrating! I've got all my info ready but can't even talk to a real person. Any tips on how to actually reach someone?
55 comments
Tom Maxon
I found a way to solve reaching unemployment office efficiently, watch this: https://www.youtube.com/watch?v=JJqlWtiKwYs
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Evelyn Xu
Ugh, I feel your pain. I've been trying for weeks to get through. It's like they don't want us to actually get our benefits 🙄
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Dominic Green
It's so disheartening. We pay into the system, yet when we need it, it's nearly impossible to access. Hang in there!
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Ella Thompson
Thanks everyone for the advice and commiseration. Gonna try some of these tips tomorrow. Wish me luck! 🤞
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Emma Swift
Best of luck! Persistence and resourcefulness will surely pay off. Keep us posted!
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Oscar Murphy
I've heard rumors that they're updating the system soon. Anyone know if that's true or just wishful thinking?
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Nora Bennett
LOL, they've been saying that for years. I'll believe it when I see it 🤡
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Ryan Andre
My cousin works for the state (not EDD) and she said there's always talk about updates, but it never seems to happen. bureaucracy at its finest 🙄
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Lauren Zeb
Upgrades would be amazing, but considering the history, skepticism is warranted.
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Hannah Flores
Have you tried calling right when they open? I heard that's the best time to get through.
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Sophia Russo
Yeah, I've tried that. Still no luck. It's like playing the lottery at this point.
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Kayla Jacobson
I've had better luck calling later in the day, around 3pm. Less people trying then.
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William Rivera
I heard that weekends are slightly less busy if your state office is open. Might be worth a shot.
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Amelia Cartwright
I finally got through last week after trying for a month. The key is to call at exactly 8:01 am and keep redialing until you get in the queue. Good luck!
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Chris King
Congrats on getting through! It's a marathon, not a sprint. Hope everything worked out for you.
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Victoria Charity
Pro tip: have all your info ready before you call. SSN, claim details, employment history, etc. Makes the process go faster if you do get through.
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Jasmine Quinn
Absolutely. A checklist can really help avoid the anxiety of searching for information on the call.
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Grace Lee
Here's what worked for me: I found this site called claimyr.com that has a calling tool. It dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it actually works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Mia Roberts
Sounds too good to be true. Is this legit?
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Grace Lee
Totally legit. I was skeptical at first too, but it saved me hours of frustration.
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The Boss
$20 just to talk to someone? The system is so broken 😡
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Grace Lee
I get it, but for me it was worth it. Time is money, ya know?
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Evan Kalinowski
For some, the cost might be prohibitive, but it's also a trade-off between time and money. It's great to have the option.
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Admin_Masters
Has anyone tried using the online portal? I keep getting error messages 😫
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Matthew Sanchez
The online portal is a joke. It's down half the time and when it does work, it's confusing af
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Ella Thompson
Try clearing your cache and cookies. Worked for me!
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JacksonHarris
Consider using different browsers and ensure your browser is updated, sometimes this helps.
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Rachel Clark
Anyone else feel like they're stuck in a Kafka novel trying to deal with EDD? 📚🐛
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Zachary Hughes
More like a Catch-22 situation 😅
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Mia Alvarez
I had to google that reference but now I'm 💯 percent agree lmao
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Carter Holmes
It's a surreal experience for sure, bureaucracy at its peak.
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Sophia Long
Hot take: what if we all just showed up at the EDD office? They can't ignore us if were all there in person, right?
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Angelica Smith
Bruh, have you seen the lines at the physical offices? No thanks 🙅♂️
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Logan Greenburg
I'm down. Let's organize a protest! Who's with me? ✊
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Charlotte Jones
Organized advocacy might make a difference, but physical presence can also be draining.
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Andrew Pinnock
Pro tip: if you get through to someone who can't help, ask them to transfer you instead of hanging up and starting over. Saved me hours!
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Brianna Schmidt
Transfer requests are crucial, but sometimes it takes patience to find the right person to assist.
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Caleb Stark
Does anyone know if they're still doing the extra $300 federal boost? I can't keep track anymore 😵💫
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Jade O'Malley
That ended a while ago, my dude. We're back to regular benefits now.
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Hunter Edmunds
I wish! Those extra payments were a lifesaver during the worst of the pandemic.
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Ella Lewis
The end of that program hit hard; hopefully, more support can be leveraged from other sources.
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Jeremiah Brown
y'all ever think about how much money they waste on this broken system? like, hire more people already! 🤬
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Royal_GM_Mark
It's frustrating to see resources spent inefficiently when many are in dire need of assistance.
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Lucas Bey
PSA: If you're having trouble with your claim, make sure you're not accidentally certifying for the wrong weeks. I messed that up and it took forever to fix 🤦♀️
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Harper Thompson
Good reminder! Double-check everything before submitting; mistakes can cause long delays.
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Alexis Renard
Unpopular opinion: maybe if it was harder to get benefits, people would try harder to find jobs 🤷♂️
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Camila Jordan
Wow, way to victim blame. Some of us are trying our best in a tough economy.
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Tyler Lefleur
Ok boomer 🙄
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Madeline Blaze
Have you tried, idk, having some empathy? We're all struggling here.
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Max Knight
It's important to remember the diverse challenges people face. Employment landscapes vary greatly.
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Daniel Washington
Okay, listen up folks. I've been dealing with EDD for over a year now, and here's what I've learned: 1. Persistence is key. Don't give up after a few tries. 2. Use multiple methods: phone, email, and even snail mail if you have to. 3. Keep a log of all your attempts to contact them. This can be useful if you need to escalate your case. 4. Reach out to your local state representative. They can sometimes help push things through. 5. Join Facebook groups or subreddits dedicated to EDD issues. You can get real-time tips and support. 6. If all else fails, consider using a paid service like the one mentioned above. Sometimes it's worth the money to save your sanity. Remember, you're not alone in this struggle. The system is overwhelmed, but don't let that stop you from getting what you're entitled to. Stay strong! 💪
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Sophia Russo
Wow, thanks for the detailed advice! I'll definitely try reaching out to my rep.
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Aurora Lacasse
This should be pinned to the top of the subreddit tbh
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Anthony Young
Great tips! I'd add: don't forget to check your spam folder for emails from EDD. I missed an important message that way 🤦♂️
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Charlotte White
Also, identify specific times when the call volumes are lowest, usually mid-week. Good luck everyone!
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