New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

PaulineW

Ugh, I feel ya. I was in the same boat last month. Here's what worked for me: 1. Double-check all your info is correct online 2. Call the unemployment office (be prepared to wait FOREVER) 3. Check your spam folder for emails 4. Keep certifying weekly even if you haven't heard back Good luck! The system is a mess but hang in there πŸ’ͺ

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Chris Elmeda

lol good luck calling them. I've been trying for weeks and can't get through 🀑

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Jean Claude

Also, try calling at off-peak times to improve your chances of getting through.

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Shelby Bauman

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

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Shelby Bauman

I get it, but for me it was worth it to finally talk to someone and get my claim sorted. Beats calling for weeks and getting nowhere.

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Hazel Garcia

While it's a great tool, always consider if it's worth the investment based on your current situation.

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Ravi Patel

I've been dealing with this nightmare for THREE MONTHS now. The whole system is broken. I've called hundreds of times, sent emails, even tried contacting my local representative. Nothing works. It's like shouting into the void.

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PixelPrincess

Have you tried reaching out on Twitter? Sometimes they respond there faster than through official channels.

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Omar Farouk

Keep pushing and document everything. Persistence can sometimes pay off even if it feels futile.

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Hiroshi Nakamura

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

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Hiroshi Nakamura

It took about an hour, but I didn't have to sit there listening to hold music. They called me when an agent was on the line.

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Freya Andersen

I used Claimyr too and it worked for me. But I get why people might be skeptical. It's unfortunate that the system is broken enough for such services to exist.

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Sydney Torres

Ugh, welcome to the club. I've been dealing with this nightmare for weeks. The system is totally broken. Good luck getting anyone on the phone - it's like trying to win the lottery.

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Savanna Franklin

I've been dealing with this for 6 MONTHS. Called over 200 times. Sent countless emails. Even drove to the office (they're closed to the public btw). I'm at my wits end. Any advice before I lose my mind completely?

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Amy Fleming

hang in there bro. i know it sucks but don't give up. ur not alone in this πŸ’ͺ

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Alice Pierce

I second the news idea. Sometimes a little exposure can expedite things.

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Samuel Robinson

Here's what worked for me: I emailed my state representative. They have staff dedicated to helping constituents with unemployment issues. It took about a week, but they got back to me and helped push my claim through. Worth a shot if you're still stuck!

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Samuel Robinson

Just google '[your state] find my representative'. There should be a website where you can enter your address and it'll tell you who represents you. Good luck!

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Camila Castillo

This is a great suggestion! State reps can be surprisingly helpful when it comes to bureaucratic issues.

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Eloise Kendrick

I've been dealing with this nightmare for THREE MONTHS now. Here's what I've learned: 1. Persistence is key. Keep calling, keep checking the website, don't give up. 2. Document everything. Keep a log of all your calls, emails, and attempts to file. 3. Use social media. Tweet at your state's unemployment office. Sometimes they respond faster there. 4. Join Facebook groups for unemployment help in your state. Lots of good info there. 5. Consider using a paid service like the one mentioned above if you're really stuck. 6. Reach out to your local representatives as someone else suggested. 7. Be prepared for long wait times and frustration. Take breaks when you need to for your mental health. Remember, you're not alone in this. The system is overwhelmed and it sucks, but keep fighting for what you're entitled to!

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Lola Perez

Thank you so much for this detailed advice! I'm definitely going to try the social media route. Didn't even occur to me!

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LongPeri

I agree, documenting everything is crucial. It’s hard to keep track, but it can really help your case.

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Savannah Glover

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

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Max Reyes

How long did you have to wait with this service? I'm curious if it's faster than trying to call myself.

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Mikayla Davison

I guess $20 is worth it if it means avoiding hours of waiting on hold, but it does seem odd that such a service even needs to exist. What a broken system.

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Marcus Marsh

Hey OP, glad you got it sorted! Quick question - did they ask for any specific info to verify your identity when resetting the PIN? Just wanna be prepared when I call.

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Hailey O'Leary

Good question. Having your info ready can definitely save time and stress when you finally get through.

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AstroAlpha

Have you checked if theres any updates or maintenance on the unemployment website? Sometimes they do that and it messes everything up for a few days.

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Dylan Wright

I had the same issue! Turns out I fat-fingered my SSN when I first set up my account. Try calling them (good luck getting through) and ask them to verify your info. It's a pain, but it's the only way to be sure.

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Dylan Wright

Tell me about it! I felt like I was living on my phone for a month. But persistence pays off... eventually

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Giovanni Greco

Oof, that sounds rough. I guess I'll have to start playing the phone game too. Any tips for getting through?

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NebulaNomad

Have you certified for those weeks? I know it sounds obvious, but I forgot once and freaked out when I didn't get paid. Just throwing it out there!

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PixelPioneer

Thanks for the suggestion! I double-checked and yep, I definitely certified. That's why I'm so confused about whats going on.

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Javier Garcia

Oof, that sucks. Sounds like you might have to brave the phone lines after all. Good luck, soldier! 🫑

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CosmosCaptain

Here's what you need to do: 1. Document everything. Write down the dates of your last payments and when they stopped. 2. Check your online account for any messages or alerts. 3. Make sure all your information is up to date. 4. Try calling first thing in the morning, right when they open. 5. If you can't get through, consider using one of those paid services to get you through to an agent. 6. When you do talk to someone, get their name and a reference number for the call. 7. Ask them specifically why your payments stopped and what you need to do to restart them. 8. If they can't help, ask to speak to a supervisor. 9. Follow up with an email summarizing your call and the next steps. 10. If all else fails, contact your local representative. They can sometimes help push things through. Remember, persistence is key. Don't give up! The system is frustrating but you'll get through it.

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Omar Fawzi

The real MVP right here πŸ‘†

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Chloe Wilson

It's a shame it needs to be this complicated. But this list is a lifesaver for those navigating the maze!

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Oliver Zimmermann

Anyone else feel like they need a degree in bureaucracy just to navigate this system? πŸŽ“πŸ€”

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Javier Torres

Seriously. I'm thinking of adding "EDD System Expert" to my resume at this point πŸ˜‚

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Emma Davis

It's definitely a challenge, but mastering it is a skill in itself!

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Isabella Ferreira

I've been on hold for 3 hours now. Send help. And snacks. 🍿πŸ₯€

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Freya Thomsen

Plot twist: the hold music is actually a subliminal message to make us give up and hang up πŸ‘½πŸŽΆ

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Omar Zaki

Stay strong! Maybe switch to the Claimyr service if this keeps up.

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Nia Jackson

Anyone else notice that the website is always "under maintenance" when you actually need to use it? πŸ™ƒ It's like they're trolling us at this point.

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Mateo Hernandez

It's so frustrating! Every time I try to check my claim status, it's down. They need to get it together!

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Oliver Schulz

Listen up, folks. I've been through this rodeo before. Here's what you need to do: 1. Document everything. Keep a log of all your attempts to contact EDD. 2. Check your spam folder regularly. Sometimes important emails end up there. 3. If you can't get through on the phone, try reaching out via social media. EDD has a Twitter account that sometimes responds. 4. Contact your local state representative. They can often help push things along. 5. Make sure all your information is up to date in the system. Any discrepancies can cause delays. 6. If you're really desperate, consider the paid calling service mentioned above. It's not ideal, but it might be worth it if you're at your wits' end. Remember, persistence is key. Don't give up! The system is overwhelmed, but keep pushing and you'll get through eventually.

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Oliver Schulz

Sure thing! Just google "[your area] state representative" and you should find their contact info. Send a polite but firm email explaining your situation. They're usually pretty responsive.

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Natasha Kuznetsova

Great checklist! It's really important to have everything organized. Documentation can make a huge difference if you ever need to escalate the issue.

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Serene Snow

Ugh, the system is so broken. Why can't they just send a clear list of what we need? It's like they want us to fail πŸ™„

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Romeo Barrett

ikr? its like were playing a game and they keep changing the rules

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Haley Stokes

It seems like a universal struggle. Hopefully, they can improve communication soon.

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Isaiah Cross

Guys, I know it's frustrating, but remember the people on the phone are just doing their jobs. Being nice can go a long way in getting help.

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Heather Tyson

True dat. Catch more flies with honey and all that jazz 🍯

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Leslie Parker

Kindness can sometimes be your greatest asset.

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