New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This whole system is broken. They're quick to demand money back but can't even properly track when you've already paid it. Meanwhile regular people get harassed by collection agencies while the state sits on billions in improper payments they'll never recover.

0 coins

totally agree, the whole thing is a mess

0 coins

I went through this exact same situation last year. The key is getting the right documentation - you'll need your IRS Account Transcript (not just the tax return transcript) that specifically shows the Treasury Offset Program entry with the NYS Department of Labor as the recipient. You can get this online at irs.gov or by calling the IRS. Then submit this along with a written explanation to NYS Department of Labor's Benefit Payment Control unit. It took about 6 weeks for them to process and update my account, but they did eventually clear the debt and stop all collection activity. Don't give up - you shouldn't have to pay twice for the same overpayment.

0 coins

Just to add - make sure you're ready to start doing job searches right away too because NYS Department of Labor requires you to be actively looking for work. You'll need to log your job search activities and be able to provide proof if they ask for it. Don't let that part catch you off guard like it did me!

0 coins

@Jade Santiago - Yes, definitely file today! Don't wait any longer. Since you lost your job on December 15th and it's now late December, you've already missed out on potential benefits for those weeks. When you file your claim on the NY.gov website, your benefit year will start from the date you file, not from when you were laid off. So the sooner you get that application in, the better. Make sure you have your Social Security number, driver's license, and employment information from your warehouse job ready when you apply. The process can take a little while to complete online, so set aside some time to do it properly.

0 coins

This is really helpful advice! I had no idea that benefits start from when you file, not when you lose your job. That's such an important distinction. @Jade Santiago I hope you were able to get your application submitted - it sounds like time is definitely of the essence here. I m'actually in a similar situation myself just (got laid off last week and) this whole thread has been incredibly informative. Thanks everyone for sharing your experiences!

0 coins

I had my hearing about 6 weeks ago and I'm so glad I found threads like this beforehand! One thing I didn't see mentioned yet - make sure you have your Social Security number and claim confirmation number written down somewhere easy to find. The judge asked for both at the very beginning to verify my identity and I almost panicked trying to remember my confirmation number. Also, if you filed your claim online, print out or screenshot the confirmation pages if you still have access to them. The judge asked me to confirm some details from my original application and it was really helpful to have that information right in front of me. My hearing was actually shorter than I expected - only about 25 minutes - but that was because my case was pretty straightforward (layoff due to company downsizing). The judge asked about my employment dates, my job duties, exactly how I was notified about the layoff, and whether I had received any severance pay. One last tip: if you're calling from a cell phone, make sure it's fully charged and maybe have a charger plugged in nearby just in case. Nothing would be worse than having your phone die in the middle of the hearing! You're going to do amazing on Tuesday - the fact that you've prepared so thoroughly already shows you're taking this seriously. Looking forward to hearing your good news!

0 coins

These are such practical tips, Victoria! I wouldn't have thought about having my Social Security number and claim confirmation number written down and easily accessible - that's definitely going on my preparation checklist. The point about printing out confirmation pages from my online application is really smart too. I did file online and I think I can still access those pages, so I'll make sure to have screenshots ready. It's encouraging to hear that your hearing was only 25 minutes - I was expecting it to take much longer! Having my phone fully charged is another great point that I hadn't considered. I'm actually thinking of using a landline if I can find one, just to avoid any potential connection issues. Thank you so much for sharing your experience and for the encouragement! This whole thread has been incredibly helpful in preparing me for Tuesday. I feel so much more confident knowing what to expect and having all these practical tips from people who have actually been through the process.

0 coins

Debra Bai

I went through my unemployment hearing about 3 months ago and wanted to share some encouragement! I was absolutely terrified beforehand - couldn't sleep the night before and kept imagining worst-case scenarios. But honestly, it went so much smoother than I expected. A few things that really helped me: - I practiced my "elevator pitch" version of what happened - just 1-2 minutes explaining my situation clearly - Had my documents in a specific order: termination letter on top, then pay stubs, then any relevant emails - Wrote down 5-6 bullet points of the most important facts I wanted to make sure I mentioned The judge in my case was actually really understanding. They asked straightforward questions like when I started working, what my job duties were, and exactly what led to my separation. The whole thing took about 35 minutes and felt more like a professional conversation than an interrogation. My employer did participate but they were clearly unprepared and kept saying "I think" or "I believe" instead of giving concrete facts. Meanwhile, I had specific dates and documentation for everything I said. I got my decision 12 days later and it was favorable! The relief was incredible. You're going to do great on Tuesday - the fact that you're asking questions and preparing shows you're already ahead of many people who go into these hearings unprepared. Trust yourself and stick to the facts. We're all rooting for you!

0 coins

Debra, thank you so much for sharing your experience and for the encouragement! It's really reassuring to hear that even though you were terrified beforehand, it went much smoother than expected. I love the idea of practicing an "elevator pitch" version of my situation - that's such a smart way to make sure I can explain everything clearly and concisely if needed. Your tip about organizing documents in a specific order is great too - I'm going to put my termination letter on top just like you suggested. It's also encouraging to hear that your judge was understanding and that the questions were straightforward rather than trying to trip you up. The fact that being prepared with specific dates and documentation made such a difference compared to your employer who was unprepared really motivates me to keep organizing everything thoroughly. Getting your favorable decision in just 12 days must have been such a relief! Thank you for the encouragement and for rooting for me - this whole community has been absolutely amazing in helping me prepare for Tuesday. I feel so much more confident going into this now!

0 coins

Just be careful about how you structure your LLC activities while on unemployment. If NYS Department of Labor thinks you're actively seeking work for your business instead of looking for a job, that could create problems. Keep good records of your job search activities and make sure you're meeting the work search requirements.

0 coins

I went through this exact situation about 6 months ago. Had an LLC for some side graphic design work but was primarily employed full-time. When I got laid off, I was honest about the LLC on my application and had no issues getting approved. The caseworker explained that since my LLC earnings were sporadic and minimal compared to my regular salary, it didn't affect my eligibility. Just make sure you keep detailed records of any LLC income and report it accurately on your weekly certifications. The NYS DOL website actually has a section about business ownership and unemployment that might be helpful to review before you apply.

0 coins

This is really helpful to hear from someone who went through the exact same thing! I'm in a similar boat with my LLC - just occasional small projects while I was working full-time. Can you remember roughly how long the approval process took? I'm nervous about any delays since I need to get benefits started as soon as possible after my layoff.

0 coins

@Layla Sanders - From my experience, the initial approval took about 2-3 weeks after filing, which is pretty standard for NYS. The LLC didn't seem to slow down the process at all since I was upfront about it. One tip - when you file, make sure you have your LLC's EIN and formation documents handy in case they ask for them during the phone interview. They asked me a few questions about the business structure and activity level, but once I explained it was just occasional freelance work, they moved on quickly. The key is being prepared to show that your primary work history and earnings came from W-2 employment, not the LLC.

0 coins

yeah i had unemployment last year and got a small refund actually. but i think it was because i had other tax credits that helped offset things. really depends on your whole tax picture not just the unemployment part

0 coins

Based on your numbers ($14,500 in benefits with $1,450 withheld), you'll likely owe additional federal taxes. The 10% withholding often isn't enough since unemployment benefits are taxed as ordinary income. For 2024, if you're single with $14,500 income, your effective tax rate would be around 12%, so you'd owe roughly $1,740 total federal tax. Since only $1,450 was withheld, you'd probably owe around $290 more. Don't forget about NY state taxes too - they don't automatically withhold state taxes from unemployment benefits, so you'll likely owe state taxes as well unless you made quarterly payments.

0 coins

This is really helpful, thank you for breaking down the numbers! I completely forgot about NY state taxes - I didn't have anything withheld for state. Do you know roughly what the NY state tax rate would be on unemployment benefits? I'm trying to figure out how much I should set aside before I file.

0 coins

Prev1...165166167168169...1378Next