Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I had issues getting through to KeyBank when I needed help with my unemployment card too. Ended up using Claimyr (claimyr.com) to get connected to an actual NYS Department of Labor agent who could help coordinate with KeyBank. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling around.
How much does that service cost? I'm already broke waiting for my unemployment money lol
It's worth checking out - they focus on getting you connected quickly rather than keeping you on hold forever. The time saved is usually worth it when you're dealing with urgent card issues.
The whole KeyBank system is a nightmare tbh. Why can't NYS Department of Labor just do direct deposit like normal jobs? This debit card thing is so outdated and causes nothing but problems when you lose it or it gets damaged.
You can actually switch to direct deposit! Just log into your my.ny.gov account and change your payment method in the NYS Department of Labor section.
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The whole tax system is rigged anyway. They give you unemployment when you're desperate then want it all back in taxes. Makes no sense to me.
I get the frustration but unemployment has always been taxable income. At least NYS doesn't tax unemployment benefits at the state level, so you only owe federal taxes on it.
For anyone still looking for their 1099-G, you can also call the NYS Tax Department at 518-457-5181 - they can help you get a duplicate copy if the online system isn't working. Also, if you're worried about owing taxes because you didn't have anything withheld, you might want to look into making quarterly estimated payments for this year if you expect to receive unemployment again. That way you won't get hit with a big tax bill next year. And remember, even though unemployment is taxable, you may still qualify for other tax credits that could help offset what you owe.
This is really comprehensive advice, thanks! The quarterly payment tip is especially helpful - I never thought about that for next year. Quick question though - do you know if there's a minimum amount of unemployment income that triggers the tax obligation, or is any amount taxable no matter how small?
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This exact thing happened to me about 3 months ago! I was so stressed thinking I'd lost that week's payment but it turned out fine. When you log in this Sunday to certify, look for an option that says something like "claim for previous weeks" - it should be pretty obvious either on the main page or right after you finish your regular certification. You'll get both payments but the missed week will be delayed by a few extra days (took about 4-5 days for me vs the usual 2-3). One missed certification in 4 months definitely won't hurt your claim status, but I'd recommend setting multiple phone reminders now - I do Saturday night and Sunday morning alarms to make sure I never go through that panic again! Also great idea to call your electric company about payment arrangements while you wait for the funds to come through.
Nathaniel, thank you so much for sharing your experience! It's such a relief to hear from so many people who've gone through this exact same situation. I was really beating myself up about forgetting, but between my kid's soccer tournament and everything else that weekend, it just completely slipped my mind. I'm definitely going to set up those Saturday night and Sunday morning alarms as soon as I finish reading all these responses - the stress of thinking I lost a week's benefits is just not worth risking again! I'm also planning to call ConEd today about payment arrangements to buy myself some time. Really appreciate everyone here taking the time to reassure me and share practical advice. This community has been so helpful!
Hey Andre! I can totally relate to this panic - missed my certification once when my phone broke and I forgot to use my laptop. The good news is you're definitely not out of luck! NY unemployment actually handles this pretty well for occasional missed weeks. When you log in this Sunday, there should be a clear option to "Certify for Previous Weeks" either on the main dashboard or right after you complete your regular certification. Just answer the questions normally for both weeks and you'll get paid for both - though the missed week will take about 4-5 days instead of the usual 2-3 days. Since you've been consistent for 4 months, one missed week won't hurt your claim at all. Going forward, I'd set up multiple phone reminders - maybe Saturday evening and Sunday morning - because the stress of thinking you lost benefits is just awful! Also definitely call ConEd about payment arrangements if you need to buy some time until your payments come through. Most utilities have hardship programs for people on unemployment. You should be completely fine to get caught up this weekend!
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The whole system is confusing as hell. Why can't they just make it simple - you lose your job, you apply, you get benefits. Instead we have to figure out reopening vs new claims, benefit years, wage reporting... it's like they WANT to make it complicated so people give up
I totally get the frustration! I went through the same confusion when I had to reopen my claim last year. What helped me was writing down all my key dates and wage info before starting the process. The NYS Department of Labor website does have a decent FAQ section that explains the difference between reopening and filing new, but you have to dig for it. Hang in there - once you get through the initial setup, the weekly certifications are pretty straightforward.
Just wanted to add that when you reopen your claim, make sure you have all your employment documentation from that November job ready - pay stubs, W-2, termination letter, etc. NYS Department of Labor may ask for verification of your work history and earnings. Also, if your November job was in a different industry or paid significantly more/less than your original job, it could affect your weekly benefit calculation. The system will use wages from your highest earning quarter during the base period, so depending on when you worked that November job, it might actually increase your benefits. Good luck with the reopening process!
This is really helpful info about the documentation! I hadn't thought about how my November job might actually increase my benefits since it was a higher-paying position than my retail job. Do you know if there's a way to estimate what my new weekly benefit amount might be before I officially reopen the claim? I want to make sure I understand what to expect.
Beatrice Marshall
The NYS Department of Labor portal is confusing honestly. I got approved but it took me forever to figure out where to find the actual confirmation. They really need to make the interface clearer about what each status means!!!
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Alfredo Lugo
I'm going through the same thing right now! Just filed last week and the waiting is nerve-wracking. From what I've read here and elsewhere, the key things to look for are: 1) A weekly benefit amount showing up (not $0), 2) No "pending issues" or red flags in your claim status, and 3) The monetary determination letter that should appear in your documents section. The first payment delay seems pretty normal from what everyone's saying - the state system just takes time to process everything. Keep doing those weekly certifications though, that's important even while waiting for approval!
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Eduardo Silva
•This is really helpful, thank you! I'm in a similar boat - filed about a week ago and constantly refreshing my account to see if anything changes. The waiting is definitely stressful when you're depending on that income. Good to know that doing the weekly certifications is important even before getting official approval. Did you end up seeing your weekly benefit amount pretty quickly after filing, or did that take a while to show up too?
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