NYDOL: Can't file unemployment claim online due to broken phone screen. Help!

Ugh, that sucks! Have you tried calling the unemployment office directly? They might be able to help you file over the phone.

I found a way to actually get someone on the phone! I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/fU4YuziZLxI

Have you considered going to the library? They usually have public computers you can use for free. Might be able to file your claim there.

This happened to me last year! I ended up borrowing my neighbor's tablet to file. Do you have any friends or family with a spare device you could use?

The whole system is broken af. Why don't they have better options for people without internet access? Not everyone has a smartphone or computer smh

Here's what you can do: 1. Try calling the unemployment office early in the morning, right when they open. Keep redialing if you get a busy signal. 2. Check if your local library or community center has public computers you can use. 3. Ask a friend or family member if you can borrow their device to file your claim. 4. Some unemployment offices have physical locations where you can file in person. Look up if there's one near you. 5. If all else fails, you might need to get your phone fixed or replaced ASAP. Some repair shops offer same-day service. Remember to explain your situation to the unemployment office. They might be able to make accommodations or extend deadlines if you're having technical difficulties. Good luck!

lol welcome to unemployment hell. grab a seat, you'll be here a while 😂