Do email addresses need to match when using ID.me for NY unemployment verification?

The email addresses don't need to match. ID.me is a separate verification system from the NY unemployment portal. What matters is that your legal name, DOB, SSN, and other identifying information match across both systems. I went through this in February when my account needed verification - used completely different emails for NYSDOL and ID.me with no issues. Just make sure all your personal details are consistent.

i used diff emails for both and it was fine. the ID.me thing is seperate from ur unemployment account they just link together on the backend

While the email addresses don't need to match, it's important that all your identity verification information is correct. I had to use ID.me back in January because my account was flagged for verification. The most important thing is that your legal name, date of birth, address, and SSN match exactly with what's on your unemployment application. If you're having trouble getting through after verification, I'd recommend trying to reach a claims specialist directly. I wasted two weeks trying to get through on the regular line before using Claimyr (claimyr.com). They have this callback service that got me connected to an agent in about 30 minutes when I was dealing with verification issues. There's a video showing how it works: https://youtu.be/Rdqa1gKtxuE. It saved me from waiting another 2-3 weeks for my payments.

No u can use any email u want for id.me. they just need ur SSN and identity docs to match whats on file with unemployment

I work with unemployment claims, and I can confirm that the email addresses do not need to match. ID.me is a third-party identity verification service that works with NYSDOL but is independent. The critical information that must match is your: 1. Legal name (exactly as it appears on your ID) 2. Date of birth 3. Social Security Number 4. Address information However, if you're experiencing a 3-week delay in payments, this might be related to something besides the ID.me verification. Once verification is complete, benefits typically process within 3-5 business days. I'd recommend checking your payment history and messages in your NYSDOL account to see if there are other issues flagged on your claim.

The emails DON'T have to match!!! But make sure EVERYTHING else matches EXACTLY or you'll end up in identity verification hell like I did. I spent 5 WEEKS trying to get my benefits because I put my middle initial on my unemployment application but my full middle name was on my driver's license I used for ID.me. The system is SO picky about these things. Also if your verification fails for ANY reason, they'll make you wait again and potentially lock your account. My advice: triple check all your info before submitting!!

btw make sure u have a good internet connection when u do the video part of id.me. my verification failed twice cuz my connection dropped during the face scan thing

when i did my id.me in march i used a completely different email than my unemployment account email. worked fine but the verification took like 4 days to process on the unemployment side after i did the id.me stuff. just make sure all your personal info matches exactly.

One additional tip: After completing your ID.me verification, take a screenshot of the confirmation page. Sometimes there's a disconnection between the ID.me system and NYSDOL's system. If you have proof that you completed verification, it can help if you need to call and speak with an agent about continuing payment delays.

another thing nobody mentioned - after u do the id.me thing u might need to log back into ur unemployment account and look for a button that says something like "link id.me verification" or "confirm identity verification" to finish the process. i almost missed that step

Just wanted to update that I checked with my cousin who works at the DOL call center - she confirmed emails don't need to match, but there IS an important step after ID.me verification. You need to go back to your unemployment account and there should be a button to confirm/link your ID.me verification. If you don't see that button within 24 hours after completing ID.me, that's when you should call. And that's when most people get stuck in the phone loop.

is anyone else having problems with the ID.me facial recognition thing? it keeps saying "face not detected" even though I'm right in front of the camera with good lighting. this whole system is so frustrating!!!

UPDATE: I completed the ID.me verification using my current email and it worked fine! The system asked me to verify my phone number, upload my driver's license, and do a video selfie. The whole process took about 15 minutes. Now I'm waiting to see if/when my unemployment payments will start coming through. Thank you everyone for your help!