New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The current maximum weekly benefit rate in NY is $504 for 2025, but most people don't qualify for the max. NYS Department of Labor uses a sliding scale based on your base period wages. You can check your monetary determination letter on my.ny.gov for the exact breakdown of how they calculated your amount.

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Interesting, never heard of that service before. Did they charge you a lot?

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They focus on helping you get through to the right person rather than the cost aspect. Was worth it to finally understand my benefit calculation instead of guessing.

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The whole NYS Department of Labor system is so unnecessarily complicated!! Why can't they just tell you upfront what percentage they use instead of making us do detective work to figure out our own benefits?

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Nina Chan

I feel you, it took me weeks to understand why my benefit amount was what it was

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The whole system is BROKEN. They deny legitimate claims all the time and then make YOU prove you deserve benefits. Automation has been destroying jobs for decades and they still don't have proper procedures for handling these cases. Fight this hard because they're hoping you'll just give up.

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so true, they denied my claim too even though i got fired for something completely unfair

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Actually this is a really interesting case because unemployment law has always recognized technological displacement as a valid reason for benefits. The fact that machines are doing work formerly done by humans is exactly the kind of economic shift unemployment insurance was designed to help with. Your appeal should be straightforward if you have proper documentation of the automation implementation.

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That's reassuring to hear. I was starting to think maybe I misunderstood how unemployment works.

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If you're having trouble reaching NYS Department of Labor to clarify specific rules, I found claimyr.com really helpful for getting through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to a real person helps clear up these policy questions better than trying to interpret the website.

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Wait, so there's actually a service that helps you get through to NYS Department of Labor? I've been trying to call them for weeks about my adjudication issue with no luck.

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The NYS Department of Labor system is so confusing! I thought if you work part-time while collecting you lose all your benefits but apparently you can still get partial payments? And don't even get me started on the job search requirements - three contacts per week but only certain types count??

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You're right about partial benefits - you can work part-time and still collect reduced UI as long as you earn less than your weekly benefit rate plus $50. The job search contacts do have specific requirements about what counts as valid job search activities.

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Make sure he files as soon as possible after his last day of work! There's no waiting period in New York but you can't get benefits for any weeks before you file your claim. Also tell him not to stress too much about making mistakes on the application - he can always call to correct information later if needed.

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ugh the whole system is such a mess. why can't they just have a simple form instead of making people jump through hoops on that terrible website

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I get the frustration, but once you get through the initial filing it's actually not too bad. The weekly claims are pretty straightforward and only take a few minutes each week.

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honestly this whole system is so confusing... why can't they just give straight answers about this stuff?? I've been trying to get through to someone at NYS Department of Labor for weeks about a different issue and their phone lines are always busy. It's like they don't want people to actually understand the rules.

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I actually found a service called Claimyr that helped me get through to an actual NYS Department of Labor agent when I couldn't reach them myself. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration when I needed to verify some details about my claim.

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Your dad should definitely apply for both. At 62 with that much work history, he's earned those benefits. Just document everything carefully and be prepared to explain his job search efforts if they ask. The worst they can say is no to the unemployment, but he'll still have the social security coming in.

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