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I'm dealing with the opposite problem - I think I was supposed to be on standby status but somehow got put on regular UI and now they're making me do job searches even though my employer said I'll be called back in March. Has anyone had success getting NYS Department of Labor to switch your claim type after it's already been filed?
You can request a status change but you'll need documentation from your employer confirming the expected return date. Call the NYS Department of Labor phone line, though getting through can be really difficult with their high call volume.
I had this exact same issue last year! Couldn't get through to NYS Department of Labor for weeks. Someone on here recommended claimyr.com - it's a service that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was able to get my claim status fixed within a few days of using their service.
wait so if im on standby i dont have to look for jobs?? ive been doing the work search thing for 3 weeks thinking i had to
The unemployment system reflects deeper economic problems. When there aren't enough good jobs that pay living wages, more people need unemployment benefits. But then politicians underfund the system and act surprised when it can't handle the demand. It's a vicious cycle that keeps working people trapped.
I think part of the problem is that the NYS Department of Labor system wasn't designed for the modern economy. Gig work, remote jobs, seasonal employment - none of that fits neatly into their categories. Then they wonder why claims get stuck in adjudication when people's work history doesn't match their outdated forms.
I had trouble reaching NYS Department of Labor when I had questions about my claim history. Spent hours on hold. Finally used this service called Claimyr (claimyr.com) that got me through to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation.
This whole system is ridiculous! They make it so confusing and then penalize you if you make a mistake. I had income from three different sources when I filed and it took WEEKS to sort out the adjudication because they kept asking for more documentation.
QuantumQuasar
The whole system is such a pain honestly. I qualified for benefits but the adjudication process took forever and calling the NYS Department of Labor was impossible - always busy signals or getting disconnected. I ended up using this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of frustration trying to get answers about my claim status.
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Liam McGuire
•Never heard of that but might be worth checking out if the regular phone lines are still as bad as they used to be.
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Amara Eze
Also make sure you file your weekly claim every week even if your initial claim is still being reviewed! I made the mistake of not filing weekly claims while waiting for my adjudication to complete and it caused issues with my benefit start date.
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