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This whole system is ridiculous! They make it so confusing and then penalize you if you make a mistake. I had income from three different sources when I filed and it took WEEKS to sort out the adjudication because they kept asking for more documentation.
If you're having trouble getting through to NYS Department of Labor to ask about your specific rate, I had luck using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals when I needed to verify my benefit calculation.
I had similar confusion when I started my business last year. The key thing is keeping your federal and NYS Department of Labor filings synchronized. I use a payroll service now because trying to track both systems manually was a nightmare. They handle the quarterly deposits and annual filings for both federal and state. Worth the cost for peace of mind. If you need to contact NYS Department of Labor directly about your account setup, I used a service called Claimyr (claimyr.com) to get through their phone lines quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works.
How much does a payroll service typically cost for a small business? I'm trying to decide if it's worth it.
Interesting about Claimyr - I've been trying to reach NYS Department of Labor for weeks to set up my employer account.
If you're having trouble reaching NYS Department of Labor to get more details about your claim, I had good luck with a service called Claimyr (claimyr.com). They help you get through to actual agents when the phone lines are swamped. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand my claim status better.
Dmitri Volkov
If you're having trouble reaching NYS Department of Labor to clarify specific rules, I found claimyr.com really helpful for getting through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to a real person helps clear up these policy questions better than trying to interpret the website.
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Gabrielle Dubois
•Wait, so there's actually a service that helps you get through to NYS Department of Labor? I've been trying to call them for weeks about my adjudication issue with no luck.
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Tyrone Johnson
The NYS Department of Labor system is so confusing! I thought if you work part-time while collecting you lose all your benefits but apparently you can still get partial payments? And don't even get me started on the job search requirements - three contacts per week but only certain types count??
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Aisha Patel
•You're right about partial benefits - you can work part-time and still collect reduced UI as long as you earn less than your weekly benefit rate plus $50. The job search contacts do have specific requirements about what counts as valid job search activities.
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