New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Whatever you do, make sure you answer all the questions honestly about why you lost your job. If there's any discrepancy between what you say and what your employer reports, your claim could go into adjudication which can delay everything for weeks. I learned this the hard way!

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Also make sure you're actively looking for work and keeping track of your job search activities. NYS Department of Labor requires you to search for work and they might ask for documentation of your job search efforts.

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How many jobs do I need to apply for each week? I want to make sure I meet the requirements.

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The requirement is that you make a reasonable effort to find work. Keep records of where you apply, when, and any responses you get. There's no specific number but 3-4 applications per week is generally considered adequate.

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Just to add - if you received unemployment benefits in 2024, make sure you keep that 1099-G form safe. You'll definitely need it for filing your taxes. The amount on the form includes any federal unemployment compensation you might have received too.

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my brother got unemployment last year and forgot about the taxes, ended up paying penalties and everything. definitely set up that withholding if you can

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The system is so confusing! I thought it was based on your last job's pay but apparently it's this whole complicated formula. Why can't they just make it simple??

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One more tip - if you're close to the end of a quarter when you become unemployed, it might be worth waiting a few days to file if it means your base period will include higher wages from a more recent quarter. But generally, file as soon as you're unemployed since you can't get benefits for weeks before you file.

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That's really helpful context. I'll check my quarterly earnings to see if waiting would help or hurt me.

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The system is so messed up that people have to think about stuff like this just to survive. Your boss sounds awful and you shouldn't have to put up with that treatment just to keep a paycheck.

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One more thing - if you do end up getting terminated, make sure you file your unemployment claim immediately and be completely honest about the circumstances. NYS Department of Labor will contact your employer anyway, so any lies will just hurt your case. Document everything that's happening at work now in case you need it later for your claim or a potential appeal.

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THE WHOLE NYS DEPARTMENT OF LABOR SYSTEM IS A JOKE!!! I've been waiting 3 weeks for my payment after certifying and nobody can tell me why. The automated messages just say 'your claim is being processed' over and over. Meanwhile my rent is due and I can't even talk to a human being about it!

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that really sucks, have you checked if theres any action items in your online account? sometimes they need documents or verification

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Just want to add that after certification, if you're on standby status through your union, the process works a little differently. Your employer has to confirm your standby status each week too, so there's an extra step that can slow things down.

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