Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I had a nightmare trying to get through to NYS Department of Labor when my claim got stuck in adjudication because they thought I quit but I was actually laid off. Couldn't reach anyone for weeks until someone told me about claimyr.com - it's a service that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Honestly saved me so much stress because I was about to lose my apartment.
Never heard of that before but might be worth trying if you really can't get through the regular way
Another big one people don't realize is if you're not a US citizen or don't have work authorization you can't get unemployment benefits. Also if you're in school full time that can disqualify you because you're not considered available for work. The rules are pretty strict about being able and available.
What about part time school? I was thinking about taking some classes while I look for work.
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If you're having trouble reaching NYS Department of Labor to clarify specific rules, I found claimyr.com really helpful for getting through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to a real person helps clear up these policy questions better than trying to interpret the website.
Wait, so there's actually a service that helps you get through to NYS Department of Labor? I've been trying to call them for weeks about my adjudication issue with no luck.
The NYS Department of Labor system is so confusing! I thought if you work part-time while collecting you lose all your benefits but apparently you can still get partial payments? And don't even get me started on the job search requirements - three contacts per week but only certain types count??
You're right about partial benefits - you can work part-time and still collect reduced UI as long as you earn less than your weekly benefit rate plus $50. The job search contacts do have specific requirements about what counts as valid job search activities.
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If you're having trouble getting through to NYS Department of Labor to ask about your specific rate, I had luck using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals when I needed to verify my benefit calculation.
Interesting, never heard of that. Did they charge you for it or is it free to use?
There's a cost but it was worth it for me since I couldn't get through any other way. Much better than sitting on hold for hours.
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I had issues reaching someone at NYS Department of Labor about this exact question last year. Kept getting disconnected when trying to verify our account status before filing federal taxes. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.
That's really helpful, thanks! I've been dreading trying to call NYS Department of Labor about this.
Geoff Richards
The NYS Department of Labor online system is a nightmare. Half the time it crashes right when you're submitting and you have to start over. Been dealing with this bureaucratic mess for weeks now. They make it deliberately complicated so people give up and don't file claims.
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Simon White
•I feel you on the frustration but the system has actually gotten better since they updated it last year. Still not perfect but way more stable than it used to be.
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Quinn Herbert
Few more tips for filling out the online application: 1) Use your legal name exactly as it appears on your Social Security card, 2) For wages, enter gross amount not net, 3) If you worked out of state during the base period you'll need to file an interstate claim, 4) Save screenshots of each page in case something goes wrong. The confirmation number at the end is super important - write it down immediately.
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Shelby Bauman
•This is so helpful, thank you! I didn't know about the interstate thing. I worked in New Jersey for 2 months last year, does that count?
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Quinn Herbert
•Yes, that would require an interstate claim. You'll need to contact both NYS Department of Labor and New Jersey to coordinate the claim properly.
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