New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a nightmare trying to get through to NYS Department of Labor when my claim got stuck in adjudication because they thought I quit but I was actually laid off. Couldn't reach anyone for weeks until someone told me about claimyr.com - it's a service that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Honestly saved me so much stress because I was about to lose my apartment.

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Never heard of that before but might be worth trying if you really can't get through the regular way

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Another big one people don't realize is if you're not a US citizen or don't have work authorization you can't get unemployment benefits. Also if you're in school full time that can disqualify you because you're not considered available for work. The rules are pretty strict about being able and available.

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What about part time school? I was thinking about taking some classes while I look for work.

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The NYS Department of Labor online system is a nightmare. Half the time it crashes right when you're submitting and you have to start over. Been dealing with this bureaucratic mess for weeks now. They make it deliberately complicated so people give up and don't file claims.

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I feel you on the frustration but the system has actually gotten better since they updated it last year. Still not perfect but way more stable than it used to be.

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Few more tips for filling out the online application: 1) Use your legal name exactly as it appears on your Social Security card, 2) For wages, enter gross amount not net, 3) If you worked out of state during the base period you'll need to file an interstate claim, 4) Save screenshots of each page in case something goes wrong. The confirmation number at the end is super important - write it down immediately.

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This is so helpful, thank you! I didn't know about the interstate thing. I worked in New Jersey for 2 months last year, does that count?

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Yes, that would require an interstate claim. You'll need to contact both NYS Department of Labor and New Jersey to coordinate the claim properly.

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I had trouble reaching NYS Department of Labor when I had questions about my claim history. Spent hours on hold. Finally used this service called Claimyr (claimyr.com) that got me through to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation.

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How much does that cost? I'm already tight on money waiting for my first payment.

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They focus more on the value of actually getting through rather than the cost. Way less frustrating than calling myself over and over.

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honestly the whole system is set up for people to bounce between jobs now, its not like our parents generation where you stayed at one company forever. dont stress about it

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Exactly! The unemployment system had to adapt to modern work patterns.

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I had issues reaching someone at NYS Department of Labor about this exact question last year. Kept getting disconnected when trying to verify our account status before filing federal taxes. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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That's really helpful, thanks! I've been dreading trying to call NYS Department of Labor about this.

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just fyi the due dates are different too - your NYS Department of Labor quarterly payments are due by the end of the month after each quarter ends, but FUTA is due January 31st for the whole previous year (if you owe over $500, otherwise you can pay with your 940 form

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just apply anyway and see what happens lol, worst they can say is no

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Actually, that's not bad advice. Filing the claim is free and if you don't qualify under the standard base period, the system will automatically check your alternate base period. Plus you'll get a determination letter that explains exactly why you do or don't qualify, which is more specific than trying to calculate it yourself.

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