New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a nightmare trying to reach anyone at NYS Department of Labor about my denial. Spent hours on hold just to get disconnected. Found this service called Claimyr (claimyr.com) that actually got me through to a real person who explained exactly why I was denied and what I needed for my appeal. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Ended up being way easier than the endless phone tree.

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That sounds too good to be true. How much does something like that cost?

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They focus on just getting you connected to the right person rather than giving advice. Was worth it for me since I was getting nowhere on my own.

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The whole system is rigged against workers anyway. They'll deny you for breathing wrong then make you jump through hoops to prove you deserve benefits you already paid into. Document everything but don't get your hopes up - they rarely overturn these decisions even when you're obviously right.

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Actually appeal success rates are higher than most people think, especially for voluntary separation cases where there's clear documentation of workplace issues. The key is presenting evidence properly.

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I think Hawaii might actually have higher benefits but don't quote me on that. The whole system varies so much state to state it's crazy

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Just to clarify - while NY has high maximum benefits, what you actually receive is calculated as a percentage of your average weekly wage during your base period. The $504 is only if you were earning around $1,300+ per week consistently. Most people get somewhere between $200-400 weekly.

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That explains why my amount is what it is. Thanks for breaking down how the calculation actually works!

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The whole system is basically employers paying insurance premiums through payroll taxes to the state. Higher turnover companies pay higher rates. NYS Department of Labor sets the tax rates based on each employer's claim history - its called experience rating.

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That makes more sense. So companies that lay people off a lot have to pay more into the system?

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yeah my company HR told us they pay like thousands in UI taxes every quarter, its one of their biggest expenses after salaries

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I had such a hard time getting through to NYS Department of Labor when I had questions about my benefit duration and weekly claims. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at the unemployment office. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get my questions answered about the 26-week timeline and job search requirements.

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Never heard of that before. Did they actually help you get through or is it just another way to waste time?

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They definitely helped me get through. I was stuck trying to understand some adjudication issues and couldn't reach anyone for weeks. Worth checking out if you're having trouble with the phone system.

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26 weeks goes by FAST when you're unemployed, trust me. I used up my full benefits last year and still hadn't found anything decent. The job market is rough right now. Make sure you're really putting effort into your search from day one because that time limit doesn't care about your situation.

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If you're having trouble getting through to NYS Department of Labor to check on claim status or resolve issues, I used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling hundreds of times and getting busy signals.

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how much does that cost? seems like you shouldn't have to pay extra just to talk to them

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I hear you on that frustration, but honestly the time it saved me was worth it. I was spending hours every day trying to get through and this got me connected in minutes.

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They can also deny if you're attending school full-time or not available for full-time work. I made the mistake of mentioning I was taking some evening classes and they questioned my availability. Had to prove the classes didn't interfere with my ability to work standard business hours.

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