New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The key is staying on top of your weekly certifications while you wait. I made the mistake of not filing my first week because I thought I had to wait for approval first - cost me a week of benefits. Also, if you don't hear anything after two weeks, try calling the NYS Department of Labor helpline, though getting through can be challenging during peak hours.

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OMG yes the phone situation is terrible! I've been trying to call for three days about my pending claim and either get busy signals or sit on hold for hours before getting disconnected. There has to be a better way to reach someone.

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Actually, I had this exact problem trying to reach NYS Department of Labor agents about my claim status. After weeks of failed calls, I found this service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual person. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. It saved me so much frustration - got through on the first try and finally got my adjudication issue resolved.

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Mine got approved in exactly 8 days but I think I got lucky. My friend filed the same week and hers took almost 3 weeks because they had questions about her work history. The system is just really inconsistent unfortunately.

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Wait, what about partial disability? Like if you can work limited hours?

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Even with partial disability, you'd need to be cleared by your doctor to work and actively seeking employment to qualify for unemployment. The partial disability payments might affect your unemployment calculation too. It gets complicated quickly - definitely worth talking to NYS Department of Labor directly about your specific medical restrictions.

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File ASAP! You have to file within like 30 days or something and there's a waiting week anyway. Even if you're not sure if you qualify, just file and let NYS Department of Labor sort it out.

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The system is so confusing though. I got fired from my retail job for 'attitude problems' whatever that means and my claim is still pending after 2 weeks. How do they even decide these things? Do they call your old boss?

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Yes, they contact your employer as part of the adjudication process. Both sides get to present their case. That's why it's important to document everything when you file your claim.

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ugh the whole system is so confusing!! i ran out of benefits too and when i called NYS Department of Labor they just kept transferring me around. nobody could give me a straight answer about whether i could apply again or not. spent like 2 hours on hold just to get hung up on

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I had the same problem trying to reach someone at NYS Department of Labor about my expired claim. Ended up using this service called Claimyr (claimyr.com) that actually got me through to an agent in like 15 minutes. They have a video demo that shows how it works: https://youtu.be/qyftW-mnTNI. The agent was able to look at my work history and tell me exactly what I needed to do to file a new claim.

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Just wanted to add that if you do qualify for a new claim, you'll have to go through the whole process again - job search requirements, waiting week, all of it. Make sure you have all your employment documentation ready before you start the application.

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Thanks for the heads up! Do I need to report the temp work I did while on my previous claim when I file the new one?

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Yes definitely report all work and wages. That's actually what might qualify you for the new claim in the first place.

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If you're having trouble getting through to someone at NYS Department of Labor to verify your benefit amounts or get documentation, I used this service called Claimyr (claimyr.com) when I needed to talk to an agent about my 1099-G form. They help you actually reach a human at the unemployment office instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call.

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Never heard of that but might be useful. The NYS Department of Labor phone system is absolutely terrible.

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Just to add - make sure you're looking at the right tax year when reporting. If you received unemployment in 2024, that goes on your 2025-2026 FAFSA. If it was 2023 benefits, it should have been on your current FAFSA. The timing can get confusing especially if you were collecting UI across multiple calendar years.

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