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From what I understand, there are different departments within NYS Department of Labor that handle different types of decisions. Initial eligibility is one thing, but ongoing weekly claims are reviewed differently. Plus if you ever need to appeal a decision, that goes to administrative law judges who are separate from the regular claims processors.
The system is so broken anyway. Even if they extend benefits the NYS Department of Labor website will probably crash and half of us won't be able to file our weekly claims. I've had nothing but problems with adjudication delays and getting locked out of my account.
I've been trying to get through to someone at NYS Department of Labor for weeks about my claim status but the phone lines are always busy. Getting really frustrated with the lack of communication. Has anyone found a way to actually talk to a person there?
I had the same problem with getting through on the phone. I ended up using Claimyr (claimyr.com) which helped me connect with an actual NYS Department of Labor agent. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Basically they handle the calling and waiting for you. I was able to get my claim status cleared up within a few days after waiting weeks trying to call myself.
just make sure ur doing ur job search requirements too or they'll cut u off before the 26 weeks. u gotta prove ur looking for work every week
Tyrone Hill
I had such a hard time getting through to NYS Department of Labor to ask about my benefit amount calculation. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained everything. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration!
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Toot-n-Mighty
•How does that work exactly? I've been trying to reach someone for weeks about my benefit amount.
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Tyrone Hill
•They basically handle the calling process for you and get you connected to a live agent. Much easier than sitting on hold for hours.
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Lena Kowalski
The whole NYS unemployment system is a joke. They make these calculations so complicated on purpose. I've been fighting with them for months over my benefit amount and they keep giving me the runaround. NOBODY at NYS Department of Labor can explain anything clearly!!
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DeShawn Washington
•I feel you on the frustration but the calculation formula is actually pretty straightforward once you understand it. The problem is they don't explain it well on their website.
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