New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor to ask about my benefit amount calculation. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained everything. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration!

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How does that work exactly? I've been trying to reach someone for weeks about my benefit amount.

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They basically handle the calling process for you and get you connected to a live agent. Much easier than sitting on hold for hours.

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The whole NYS unemployment system is a joke. They make these calculations so complicated on purpose. I've been fighting with them for months over my benefit amount and they keep giving me the runaround. NOBODY at NYS Department of Labor can explain anything clearly!!

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I feel you on the frustration but the calculation formula is actually pretty straightforward once you understand it. The problem is they don't explain it well on their website.

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From what I understand, there are different departments within NYS Department of Labor that handle different types of decisions. Initial eligibility is one thing, but ongoing weekly claims are reviewed differently. Plus if you ever need to appeal a decision, that goes to administrative law judges who are separate from the regular claims processors.

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Good to know about the appeal process, hopefully I won't need that! Just want to get through the initial approval.

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i think its mostly computers that decide unless something looks weird. my friend got approved in like a week but mine took a month because my last job was part time or something

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The system is so broken anyway. Even if they extend benefits the NYS Department of Labor website will probably crash and half of us won't be able to file our weekly claims. I've had nothing but problems with adjudication delays and getting locked out of my account.

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Best advice is to stay informed through official channels - check the NYS Department of Labor website regularly and sign up for their email updates if available. Also make sure you're meeting all current requirements so you don't lose eligibility if something does get extended.

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I've been trying to get through to someone at NYS Department of Labor for weeks about my claim status but the phone lines are always busy. Getting really frustrated with the lack of communication. Has anyone found a way to actually talk to a person there?

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I had the same problem with getting through on the phone. I ended up using Claimyr (claimyr.com) which helped me connect with an actual NYS Department of Labor agent. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Basically they handle the calling and waiting for you. I was able to get my claim status cleared up within a few days after waiting weeks trying to call myself.

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Interesting, never heard of that service before. Might be worth looking into since I'm getting nowhere with the regular phone number.

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Just wanted to say keep your chin up! I know the waiting is stressful but most claims do get approved eventually. Make sure you're keeping track of all your job search activities too since you'll need to show you're actively looking for work.

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just make sure ur doing ur job search requirements too or they'll cut u off before the 26 weeks. u gotta prove ur looking for work every week

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yeah i know about the job search thing. how many jobs do i need to apply to each week?

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You need to make at least 3 work search activities per week. This can include applying for jobs, attending job fairs, networking events, or other approved activities. Keep detailed records because NYS Department of Labor can audit your job search log at any time.

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The 26 weeks goes by faster than you think trust me. I thought I'd find something way before then but here I am at week 23 getting nervous. Restaurant industry has been tough since everything changed. Good luck to you.

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