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Look, the system is set up to deny benefits to people who quit, period. They'll find any excuse to say you didn't have good enough cause. I've seen people with documented harassment get denied because they didn't follow some bureaucratic procedure. If you absolutely have to quit, make sure you have rock solid documentation and even then be prepared to fight for months.
If you're having trouble getting through to NYS Department of Labor by phone to ask questions (their lines are always busy), I recently used a service called Claimyr that helped me reach an actual agent quickly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals when I needed to check my claim status.
ugh the system is so confusing!! I tried filing when my hours got cut but gave up after the website kept crashing. How do you even get through to talk to someone at NYS Department of Labor when you have questions about your claim??
I had the same problem trying to reach them by phone - kept getting disconnected or the line was busy. I ended up using this service called Claimyr (claimyr.com) that actually got me through to a NYS Department of Labor agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of trying to call myself.
Just want to add that there are other valid reasons to file besides reduced hours - layoffs obviously, but also if you quit for good cause like unsafe working conditions or harassment. Being fired for misconduct usually disqualifies you though. The key is proving you're unemployed through no fault of your own.
NebulaNomad
I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after being fired. Kept getting busy signals for weeks. Found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor in like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth trying if you run into the same phone issues I did.
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Freya Thomsen
•interesting, never heard of that before. did they charge you anything?
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NebulaNomad
•Yeah there's a fee but honestly it was worth it to actually talk to someone instead of calling 100 times a day. Saved me so much stress.
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Omar Fawaz
Most people who get fired do qualify unless it's like theft or something really bad. Performance stuff usually doesn't count as misconduct in NY.
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