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I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after being fired. Kept getting busy signals for weeks. Found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor in like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth trying if you run into the same phone issues I did.
The waiting period thing is confusing - you still need to file weekly claims during that first week even though you won't get paid for it. I almost missed filing my first weekly claim because I thought I could skip it since it was unpaid.
ugh the system is so confusing!! I tried filing when my hours got cut but gave up after the website kept crashing. How do you even get through to talk to someone at NYS Department of Labor when you have questions about your claim??
I had the same problem trying to reach them by phone - kept getting disconnected or the line was busy. I ended up using this service called Claimyr (claimyr.com) that actually got me through to a NYS Department of Labor agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of trying to call myself.
Just want to add that there are other valid reasons to file besides reduced hours - layoffs obviously, but also if you quit for good cause like unsafe working conditions or harassment. Being fired for misconduct usually disqualifies you though. The key is proving you're unemployed through no fault of your own.
ThunderBolt7
Look, the system is set up to deny benefits to people who quit, period. They'll find any excuse to say you didn't have good enough cause. I've seen people with documented harassment get denied because they didn't follow some bureaucratic procedure. If you absolutely have to quit, make sure you have rock solid documentation and even then be prepared to fight for months.
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Jamal Edwards
maybe try talking to your manager first before quitting? sometimes they dont realize how bad things are
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Ethan Campbell
•I've tried that multiple times already. The problem is my manager IS the problem, if you know what I mean.
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