New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Make sure you file ASAP because there's a waiting period. And whatever you do, don't lie about anything on the application. NYS Department of Labor will verify everything with your employer and if there are discrepancies it can delay your claim for weeks while they do adjudication.

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Debra Bai

ugh filing unemployment is such a pain, the whole system is designed to make you give up. but you gotta do it if you want the money so just power through the confusing website

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It's really not that bad once you get started. The interface could be better but the process itself is pretty straightforward if you have your documents ready.

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THE WHOLE SYSTEM IS SO SLOW! I waited almost a month and had to call like 50 times before anyone would tell me what was happening with my claim. They act like they're doing you a favor when it's YOUR money you paid into the system!

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Just be patient - I know it's stressful but 6 days really isn't that long in unemployment processing time. Keep an eye on your my.ny.gov account and make sure you file your weekly claims. Since it was a store closure, you shouldn't have any issues with approval.

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I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after being fired. Kept getting busy signals for weeks. Found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor in like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth trying if you run into the same phone issues I did.

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interesting, never heard of that before. did they charge you anything?

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Yeah there's a fee but honestly it was worth it to actually talk to someone instead of calling 100 times a day. Saved me so much stress.

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Most people who get fired do qualify unless it's like theft or something really bad. Performance stuff usually doesn't count as misconduct in NY.

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ugh the system is so confusing!! I tried filing when my hours got cut but gave up after the website kept crashing. How do you even get through to talk to someone at NYS Department of Labor when you have questions about your claim??

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I had the same problem trying to reach them by phone - kept getting disconnected or the line was busy. I ended up using this service called Claimyr (claimyr.com) that actually got me through to a NYS Department of Labor agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of trying to call myself.

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Just want to add that there are other valid reasons to file besides reduced hours - layoffs obviously, but also if you quit for good cause like unsafe working conditions or harassment. Being fired for misconduct usually disqualifies you though. The key is proving you're unemployed through no fault of your own.

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exactly this helped me when i quit my last job because they weren't paying overtime properly

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I had such a hard time getting through to NYS Department of Labor during the last recession - their phone lines were constantly jammed. If you need to speak with someone about your claim, I recently discovered this service called Claimyr (claimyr.com) that actually gets you connected to agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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Interesting, I'll check that out if I run into issues with my weekly claims. The online system seems to be working fine for now though.

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THE WHOLE SYSTEM IS RIGGED ANYWAY!!! They make it impossible to reach anyone and then act surprised when people can't navigate their bureaucratic maze. These economic cycles just give them more excuses to deny claims and make people jump through hoops.

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I feel you on the frustration but honestly the system worked pretty well for me when I was unemployed last year

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