New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about the appeal process, I recently found this service called Claimyr that helped me reach an actual agent. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was getting nowhere trying to call on my own but this got me connected within a few hours. Might be worth checking out since time is important with the 30-day appeal deadline.

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sounds too good to be true honestly. how much does something like that cost?

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I was skeptical too but it actually worked. They don't charge anything upfront and the value is definitely worth it when you consider how impossible it is to reach anyone at NYS Department of Labor normally. The video explains everything.

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Debra Bai

same boat here! was told i abandoned my job even tho i gave 2 weeks notice and everything. gonna appeal but man this whole process is exhausting. good luck with yours!

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The waiting period thing is confusing - you still need to file weekly claims during that first week even though you won't get paid for it. I almost missed filing my first weekly claim because I thought I could skip it since it was unpaid.

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Exactly right - you must file every weekly claim starting from your first eligible week, even the unpaid waiting week. Missing that first weekly claim can delay your entire benefit timeline.

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File NOW. The NYS Department of Labor system is overwhelmed and any delay just makes things worse. I filed three months ago and I'm still dealing with adjudication issues. Don't give them any excuse to slow down your claim processing.

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions (their lines are always busy), I recently used a service called Claimyr that helped me reach an actual agent quickly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals when I needed to check my claim status.

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Interesting, never heard of that. How much does something like that cost though?

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They focus on the value of actually reaching someone rather than sitting on hold all day. For me it was worth it just to get real answers about my adjudication instead of guessing what was happening with my claim.

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yeah file right away but be prepared for the runaround... NYS Department of Labor system is such a mess, took me forever to even get my account set up properly and then had issues with the weekly claims. just saying dont get your hopes up for smooth sailing

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Look, the system is set up to deny benefits to people who quit, period. They'll find any excuse to say you didn't have good enough cause. I've seen people with documented harassment get denied because they didn't follow some bureaucratic procedure. If you absolutely have to quit, make sure you have rock solid documentation and even then be prepared to fight for months.

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maybe try talking to your manager first before quitting? sometimes they dont realize how bad things are

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I've tried that multiple times already. The problem is my manager IS the problem, if you know what I mean.

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just go online to my.ny.gov and handle whatever you need there. way easier than trying to call

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I spent THREE HOURS on hold last week just to ask about my job search requirements and they hung up on me right when someone picked up. This system is absolutely broken. The fact that we have to jump through all these hoops just to get basic information about our own claims is ridiculous.

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