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I had trouble reaching anyone at NYS Department of Labor when I was dealing with my appeal. Kept getting busy signals and when I did get through, they'd transfer me and I'd get disconnected. Someone on here recommended claimyr.com - it's a service that calls for you and gets you connected to an actual agent. Watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Actually got through to someone who could explain the appeal timeline and what documents I needed. Might be worth looking into if you have trouble getting through on your own.
how much does something like that cost? seems like you shouldnt have to pay to talk to your own state agency
Two weeks is actually pretty standard for first-time filers. NYS Department of Labor has to verify your wage records and eligibility before releasing payments. If there are no issues flagged on your account, it should process soon. Make sure you keep certifying your weekly claims even while waiting.
I've been trying to call NYS Department of Labor for days to check on my claim status but can never get through. The phone lines are always busy and when I do get through, I get hung up on after waiting an hour. I found this service called Claimyr (claimyr.com) that actually gets you connected to agents. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration.
ugh the whole unemployment tax situation is so confusing! I had similar issues when I was dealing with my NYS Department of Labor claim status and trying to figure out all the tax implications
If you're having trouble getting through to the IRS about unemployment-related tax questions, I had success using a service called Claimyr (claimyr.com) - they helped me connect with the right people when I couldn't get through the phone lines. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I was trying to sort out my unemployment benefit tax situation.
Jackie Martinez
I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. The phone lines are always busy and I kept getting disconnected. A friend recommended trying claimyr.com - it's a service that helps you get through to actual NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up being really helpful for getting my questions answered about wage calculations.
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Lia Quinn
•Never heard of that service but honestly anything that helps you actually talk to someone at NYS Department of Labor sounds worth it. I spent weeks trying to get through on the phone.
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Haley Stokes
Just to add - even if your employer goes out of business or stops paying their unemployment taxes, you're still covered. The state has systems in place to handle those situations. Your benefits come from the unemployment insurance fund that all employers pay into, not from your specific employer's account.
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