New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If your sister is having trouble reaching NYS Department of Labor to ask questions about her claim, I had good luck with Claimyr (claimyr.com). They help you get through to an actual agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to get specific info about my benefit calculation.

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Interesting, never heard of that service. Did it actually work to get you connected faster?

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Yeah it saved me hours of calling and getting busy signals. Worth checking out if she needs to talk to someone at NYS Department of Labor.

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The whole system was such a mess during covid... took forever to get claims processed even with all that extra money floating around. at least now the regular process is more predictable even if the amounts are lower

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ugh the whole system is so confusing!! why can't they just tell you upfront what you'll get instead of making us wait weeks for adjudication and then maybe getting the wrong amount anyway

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If you're having trouble getting through to NYS Department of Labor to check on your benefit calculation, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to call myself and getting hung up on constantly.

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Just to confirm what others said - $504 is definitely the max weekly in NY right now. I got laid off from finance making $95k and that's exactly what I receive. There's no special high earner program or anything like that.

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I had this same worry when I was job hunting last year after my layoff. Called the NYS Department of Labor helpline but couldn't get through after waiting forever. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent who confirmed unemployment isn't what they mean by government assistance on those forms. There's even a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me a lot of stress about the whole background check thing.

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That's really helpful! I've been trying to call NYS Department of Labor myself but keep getting the busy signal. How much did that service cost?

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It was totally worth it to get a real answer instead of guessing. Much better than spending hours on hold.

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honestly this whole system is so confusing they should just be clearer about what they're asking for instead of making us guess

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Just make sure you understand the work search requirements too! NYS Department of Labor requires 3 work search activities per week unless you're on standby with a specific return date. Gig work doesn't count toward your work search requirement - you still need to be applying for regular jobs in your field.

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wait so if im doing uber and making like $200 a week i can still get unemployment money on top of that?? that seems too good to be true

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Yes, but it's not $200 on top of your full benefit amount. NYS Department of Labor subtracts 25% of your earnings from your weekly benefit, so if you normally get $300/week and earn $200, you'd get about $250 in benefits ($300 - 75% of $200 = $150 reduction).

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I was so confused about this too when I first started filing my weekly claims! The NYS Department of Labor website actually has good info about how unemployment insurance works. It really helped me understand that this isn't charity - it's a safety net we all contribute to. When I had trouble getting through to speak with someone about my claim status, I ended up using this service called Claimyr (claimyr.com) that helped me connect with an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process less stressful knowing I could actually talk to someone when I had questions.

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Never heard of that service but might check it out. The phone lines are always busy when I try to call about my claim.

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The whole system is messed up anyway. Whether you call it welfare or insurance, we're all just trying to survive while the government makes it impossible to get through to anyone. I've been dealing with NYS Department of Labor for months and they act like they're doing us favors instead of providing services we paid for.

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I feel you on the frustration but at least we have these benefits available. Could be worse

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