New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a joke anyway. I filed immediately when I got fired and STILL had to wait 6 weeks because they said they needed to 'investigate' my termination. Like what's to investigate - company had layoffs and I got cut!

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sounds like your employer might have contested the claim or said you were fired for cause instead of laid off

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Just file now dude don't overthink it. Yeah you missed some weeks but better late than never. The longer you wait the more you're screwing yourself over.

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I had this exact problem and couldn't get through to anyone at NYS Department of Labor for weeks. The phone lines are always busy and the online chat never works. Super frustrating when you're trying to stay compliant with your weekly claims.

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If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr (claimyr.com) that helps people get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out for situations like this where you need to speak to someone about training requirements.

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Just wanted to add that even if you can't complete this specific training module, make sure you're still doing your other job search activities. The NYS Department of Labor requires documentation of all your efforts, so keep track of everything you're doing even if this one quiz is broken.

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I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after filing. Kept getting busy signals and disconnected calls. Someone told me about this service called Claimyr (claimyr.com) that helps you actually reach an agent. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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Is it legit? I'm always skeptical of third-party services for government stuff.

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Yeah it's real. They just help you get through the phone queue faster. Was way better than spending my whole day redialing the same number.

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The NYS Department of Labor system is so broken. I filed immediately when I got fired last year and it STILL took them 6 weeks to process my claim. Then they wanted all this additional documentation that they never asked for initially. It's like they design the system to frustrate people into giving up.

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That's rough but at least you got it eventually right? Better than not filing at all.

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Just remember you have to actively look for work and document your job search activities. NYS Department of Labor requires you to make at least 3 job contacts per week and keep records. If you don't do the work search requirements they can disqualify you and you'll have to pay back benefits.

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ugh the job search thing is so annoying especially when there arent many jobs in your field. but yeah they do check on it sometimes

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If you have trouble getting through to NYS Department of Labor to ask questions about your benefit amount, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was super helpful when I couldn't get through on my own after weeks of trying.

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Interesting, never heard of that. Did they charge you for it?

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Yeah there's a fee but it was worth it to actually talk to someone instead of getting hung up on constantly. Way less stressful than hitting redial for hours.

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honestly the whole system is a mess, spent 2 hours on hold yesterday just to get hung up on

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Good luck with your claim! I remember being so overwhelmed when I first filed. The regular UI ended up covering everything I needed though, and once you get into the rhythm of filing weekly claims it gets easier.

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