New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't forget about the work search requirements! You need to make at least 3 work search contacts per week and keep detailed records. NYS Department of Labor can audit your job search log at any time. This includes applying for jobs, contacting employers directly, attending job fairs, or networking activities. Missing this requirement can get your benefits stopped.

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basically if youre not working full time and its not your fault you probably qualify. just make sure you file your weekly claims on time and report any work you do

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Check your correspondence section in your online account first. NYS Department of Labor is required to send you a notice explaining any disqualification. If there's no notice, it could be a system error. You have 30 days from the date of determination to file an appeal if you disagree with the disqualification.

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ugh the whole system is so confusing! why cant they just tell us what we did wrong instead of making us guess??

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I agree it's frustrating, but they are legally required to provide written notice of any disqualification with the specific reason. If you didn't receive one, definitely contact them to find out what happened.

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Axel Far

The extended benefits depend on what happened with your job too. If it was a mass layoff or plant closure there are additional WARN Act protections and rapid response services. NYS Department of Labor will coordinate with local workforce development boards to provide specialized assistance. Also if you've been working steadily for years like you mentioned, you'll probably qualify for the full 26 weeks of benefits.

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benefits are benefits i guess but the system is so broken, took me 6 weeks just to get my first payment and they never explained half the programs you're talking about. good luck getting straight answers from anyone there

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The initial delays are frustrating but once you're in the system the benefits do provide a safety net while you're job searching.

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I've been through the system multiple times and honestly the hardest part is dealing with NYS Department of Labor when something goes wrong. The phone lines are always busy and if your claim gets stuck in adjudication you might wait weeks without pay. I actually found this service called Claimyr (claimyr.com) that helps you get through to actual agents - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration last time I had issues.

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Wait really? How does that work exactly? I've been trying to reach someone about my pending claim for two weeks now and keep getting disconnected.

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The thing people don't realize is that unemployment isn't just free money - you're required to actively look for work and document your job search activities. NYS Department of Labor can audit your claims and if you haven't been searching properly, they can make you pay benefits back. It's insurance against involuntary job loss, not a vacation fund.

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yeah the unemployment rate being low is actually annoying because now they expect you to find work faster. but like the benefits are still there if you qualify so might as well use them while you look

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Low unemployment doesn't mean good jobs are easy to find - just that more people are working, often multiple part-time jobs with no benefits. Don't let statistics discourage you from claiming benefits you've earned through your work history. The NYS Department of Labor system exists for exactly these situations.

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The Boss

You're absolutely right, most of the 'available jobs' I'm seeing are minimum wage retail with terrible schedules. I need time to find something in my field.

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