Pay nothing until a live NYDOL agent is on the phone with you.
Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$19.99StandardOne price
$0 upfront. We only hold your card.
No live agent, no charge.
$19.99 is charged only once a live NYDOL agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Also worth mentioning - if you're having trouble getting through to file by phone, try the online system first. It's usually faster and available 24/7. If you run into issues reaching NYS Department of Labor agents for questions, I recently used a service called Claimyr (claimyr.com) that helped me get through to someone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling dozens of times myself.
Never heard of that service, is it legit? The video actually explains it pretty well.
Yeah it's legitimate, they just help you get through the phone queue. Saved me hours of redialing when I had questions about my adjudication status.
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The whole system is a nightmare tbh. Even when you do everything right they find ways to delay your payments or question your eligibility. Just be prepared for a lot of bureaucratic BS and keep detailed records of everything you do.
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The unemployment system is so messed up!! They expect you to stay in jobs where you're being mistreated just so you can qualify for benefits. It's ridiculous that people have to choose between their mental health and being able to pay bills.
yeah my cousin quit her job and got unemployment but that was like 3 years ago so maybe things changed? not sure about the rules now
The rules haven't changed much, but each case is evaluated individually. Your cousin probably had documented good cause for leaving or the employer didn't contest the claim.
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Check your correspondence section in your online account first. NYS Department of Labor is required to send you a notice explaining any disqualification. If there's no notice, it could be a system error. You have 30 days from the date of determination to file an appeal if you disagree with the disqualification.
ugh the whole system is so confusing! why cant they just tell us what we did wrong instead of making us guess??
I agree it's frustrating, but they are legally required to provide written notice of any disqualification with the specific reason. If you didn't receive one, definitely contact them to find out what happened.
Melissa Lin
Had issues reaching NYS Department of Labor when my claim got stuck because I missed some employment dates. Ended up using claimyr.com to get through to an agent - they have this system that calls you back when someone's available rather than waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call.
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Lydia Santiago
•Never heard of that but might be worth it if you can't get through the regular way. The phone lines are always jammed.
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Lydia Santiago
Also have your alien registration number ready if you're not a US citizen, and be prepared to set up your weekly claim schedule right after filing your initial claim.
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