New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The unemployment system is BROKEN! Six months and you still can't find work? That's not your fault, that's the economy being rigged against working people. NYS Department of Labor keeps talking about low unemployment but those numbers don't reflect people who've given up looking or are underemployed in gig work.

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While the system definitely has flaws, the official unemployment rate does capture people actively seeking work. The issue is more about job quality and wage stagnation than the raw numbers.

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Don't give up! I was unemployed for 8 months before landing my current job. The key is treating job searching like a full-time job itself. I know the NYS Department of Labor only requires 3 job contacts per week but I was doing 10-15. Also make sure you're keeping detailed records in case they audit your job search log.

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That's encouraging to hear! Did you find work in New York or did you end up having to relocate?

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Found something in Albany actually. The state capital area has more opportunities than people realize, especially if you're open to government or nonprofit work.

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If you're having trouble getting through to NYS Department of Labor for questions about your claim or benefits, I recently discovered this service called Claimyr (claimyr.com) that helped me actually reach a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks about an adjudication issue and this got me through in like 20 minutes. Might help if you need to talk to someone about your specific situation.

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Never heard of that but honestly anything that helps you get through those phone lines sounds worth trying. I've been hung up on so many times trying to reach NYS Department of Labor.

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Don't forget about the impact on your family relationships too. The stress affects everyone in the household and kids pick up on the tension even when you try to hide it. My spouse has been supportive but I can tell they're worried about our future and it creates this underlying anxiety in our home.

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the processing time depends on alot of factors like if you quit or got fired, if theres any issues with your wages, stuff like that. mine took 2 weeks but my friend's took over a month because they had to verify something with her employer

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I was laid off due to company downsizing so hopefully that helps speed things up. No issues on my end that I know of.

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Just be patient and keep checking your my.ny.gov account daily. The system will update when there's news. In the meantime, make sure you're doing your job search activities because you'll need to start filing weekly claims once approved.

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I had similar confusion when I first started filing. If you're having trouble understanding anything on your NYS Department of Labor account, I actually found this service called Claimyr that helps you get through to agents when you need clarification on stuff like this. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes it's just easier to talk to a real person about these things.

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Thanks! I might need that if I run into more confusing stuff on my account.

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yeah UI is unemployment insurance, nothing to worry about at all

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The whole unemployment system is a social issue! When businesses lay people off in waves like they've been doing, it creates this massive burden on NYS Department of Labor that they're just not equipped to handle efficiently. Then we all suffer with delays while they scramble to catch up.

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You're right that sudden increases in unemployment create systemic challenges. The good news is that even when processing is delayed, benefits are typically backdated to your filing date once approved.

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I experienced something similar during the 2008 recession when I was laid off from manufacturing. Took almost 2 months to get my first payment because so many people were filing at once. The social aspect definitely impacts individual claims - when everyone in your industry or region gets hit at the same time, the system gets overwhelmed.

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