New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor during the last recession - their phone lines were constantly jammed. If you need to speak with someone about your claim, I recently discovered this service called Claimyr (claimyr.com) that actually gets you connected to agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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Interesting, I'll check that out if I run into issues with my weekly claims. The online system seems to be working fine for now though.

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THE WHOLE SYSTEM IS RIGGED ANYWAY!!! They make it impossible to reach anyone and then act surprised when people can't navigate their bureaucratic maze. These economic cycles just give them more excuses to deny claims and make people jump through hoops.

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I feel you on the frustration but honestly the system worked pretty well for me when I was unemployed last year

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just so you know the NYS Department of Labor system is pretty backed up right now so expect delays in processing. took them 3 weeks to approve my partial claim last month even though everything was correct

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Make sure your employer doesn't try to claim this is seasonal work if it's not actually seasonal! Some companies try to avoid partial unemployment claims by misclassifying the work reduction. Document everything about what they told you regarding the business slowdown.

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Good point - they said it's due to losing a major client, not seasonal. Should I get that in writing somehow?

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Look, the system is set up to deny benefits to people who quit, period. They'll find any excuse to say you didn't have good enough cause. I've seen people with documented harassment get denied because they didn't follow some bureaucratic procedure. If you absolutely have to quit, make sure you have rock solid documentation and even then be prepared to fight for months.

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maybe try talking to your manager first before quitting? sometimes they dont realize how bad things are

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I've tried that multiple times already. The problem is my manager IS the problem, if you know what I mean.

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I'm dealing with the opposite problem - I think I was supposed to be on standby status but somehow got put on regular UI and now they're making me do job searches even though my employer said I'll be called back in March. Has anyone had success getting NYS Department of Labor to switch your claim type after it's already been filed?

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You can request a status change but you'll need documentation from your employer confirming the expected return date. Call the NYS Department of Labor phone line, though getting through can be really difficult with their high call volume.

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I had this exact same issue last year! Couldn't get through to NYS Department of Labor for weeks. Someone on here recommended claimyr.com - it's a service that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was able to get my claim status fixed within a few days of using their service.

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wait so if im on standby i dont have to look for jobs?? ive been doing the work search thing for 3 weeks thinking i had to

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If you're truly on standby status with a confirmed return date from your employer, then no job search is required. But if you were filing regular UI claims, then yes you do need to search for work and keep logs.

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions (their lines are always busy), I recently used a service called Claimyr that helped me reach an actual agent quickly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals when I needed to check my claim status.

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Interesting, never heard of that. How much does something like that cost though?

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They focus on the value of actually reaching someone rather than sitting on hold all day. For me it was worth it just to get real answers about my adjudication instead of guessing what was happening with my claim.

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yeah file right away but be prepared for the runaround... NYS Department of Labor system is such a mess, took me forever to even get my account set up properly and then had issues with the weekly claims. just saying dont get your hopes up for smooth sailing

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