New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation where I couldn't get through to anyone at NYS Department of Labor to check on my contested claim status. After weeks of busy signals, I found this service called Claimyr (claimyr.com) that actually gets you connected to real agents. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to call myself.

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Interesting, never heard of that before. Did they charge you a lot to make the call?

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They focus more on the convenience factor rather than cost. For me it was worth it just to finally talk to someone about my claim instead of getting hung up on constantly.

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Been through this twice now. Your employer can definitely make things difficult by contesting but NYS Department of Labor usually sides with the employee if you were legitimately laid off. Just make sure you have any documentation about your layoff and keep filing your weekly claims even during the adjudication process.

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I struggled with getting through to NYS Department of Labor when I had questions about my unemployment compensation claim status. The phone lines are always busy and I kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made the whole process so much easier when I needed to check on my adjudication status.

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That sounds useful - I'll keep that in mind if I run into issues getting through to someone at NYS Department of Labor.

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One thing that confused me at first was seeing different dollar amounts mentioned for unemployment compensation. The maximum weekly benefit changes each year, and your actual amount depends on what you earned in your base period. For 2025, I think the max is around $504 per week, but most people get less than that based on their previous wages.

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wait so what if you work gig jobs or are self employed? still covered?

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Independent contractors and gig workers typically aren't covered under regular unemployment insurance. You'd need to look into other programs. Traditional employees at most companies are automatically covered though - that's the mandatory part the original poster was asking about.

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The NYS Department of Labor is ALWAYS overwhelmed and slow!! Doesn't matter if unemployment is high or low, they find ways to make simple claims take FOREVER. My adjudication took 6 weeks last time and that was during good economic times. The system is just broken.

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Yeah same here, waited 5 weeks for them to approve something super straightforward

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dont worry about the economic stuff just make sure you keep filing your weekly claims while waiting. missing those will definitely hurt your benefits once approved

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just to add my 2 cents - the $504 max hasnt changed much in recent years which is frustrating when everything else costs more. my cousin in california gets way more than that for unemployment

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Each state sets their own maximum benefit rates. New York's $504 is actually middle of the pack compared to other states, though you're right that it hasn't kept up with inflation as well as some other states have.

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Don't forget you can also get the additional $25 per week if you're in approved training or education programs while on unemployment. Not much but every little bit helps when you're job searching.

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