New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The system is honestly pretty fair when you think about it. Employees and employers both contribute, and then when people lose their jobs through no fault of their own, there's money available for benefits. Much better than some states where it's harder to qualify or the benefits run out faster.

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omg THANK YOU for asking this!! I've been wondering the same thing but felt dumb asking. new to NY and this paycheck deduction confused me so much

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Wait I'm confused about this too. My balance went down but I didn't get paid last week because of some adjudication issue. Does the balance still decrease even if you don't actually receive the money?

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No, your claim balance should only decrease when benefits are actually paid out. If you're in adjudication, the balance stays the same until the issue is resolved. If you end up getting those benefits later, then the balance will decrease retroactively.

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I had something similar happen and couldn't get through to NYS Department of Labor for weeks to check on my adjudication status. Finally used claimyr.com to get connected to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of stress trying to figure out what was happening with my claim balance.

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THIS SYSTEM IS SO CONFUSING! Why can't they just explain this stuff clearly on the website instead of making us guess what everything means??

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I know it's frustrating but once you understand the basics it gets easier. The claim balance is actually one of the more straightforward parts of the system.

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Just to add - if you're getting regular UI benefits, you can have federal and state taxes withheld. But if you're on any other programs like standby or partial benefits, the withholding options might be different. Best to check with an agent to make sure you're set up correctly.

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The whole system is designed to screw people over. They make it seem like free money but then hit you with a huge tax bill later. I wish they would just automatically withhold taxes instead of making it optional

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totally agree! its like they want people to get surprised by owing thousands

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same boat as you - just got laid off last week from my restaurant job. was planning to file this weekend. good to know about filing online, i was dreading having to call

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Most important thing is to keep filing your weekly claims even if your initial claim is still pending! I made that mistake and it delayed my benefits by weeks. Also start your job search right away and keep a log because they'll ask about it during your weekly certifications.

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Wait, I have to look for jobs right away? Even while my claim is still being processed?

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Yes, you need to be actively searching for work to remain eligible. NYS requires at least 3 job search activities per week. Keep detailed records because they can audit your search activities at any time.

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ugh the whole system is so confusing!! how can unemployment go UP when more people have jobs?? makes no sense to me but then again nothing about dealing with government agencies ever does

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I know it seems counterintuitive, but it's really about the pool of people looking for work expanding. The NYS Department of Labor has to count everyone who's actively searching, whether they just lost a job or just decided to start working again.

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Just went through this with my unemployment claim. When I called NYS Department of Labor to ask about job search requirements, they mentioned that periods like this actually mean they're more strict about the work search documentation since opportunities exist. If you need to reach them for questions, I had luck using claimyr.com - they help you get through to actual agents instead of sitting on hold forever. There's a demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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Thanks for the tip! I'll keep that in mind if I need to contact them about filing a claim.

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