New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS BROKEN! They make it impossible to get help when you need it most. I've been fighting with NYS Department of Labor for months over an overpayment notice that makes NO SENSE. Good luck getting any real answers from them.

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hang in there! lots of us going through the same thing right now

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Just remember that if you were fired for misconduct or quit without good cause, you might not qualify. Also don't lie about anything because they check everything and fraud penalties are no joke.

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Omar Zaki

Good luck! I remember being just as confused when I first filed. Once you get the hang of the weekly claims it becomes routine. Just stay on top of it and don't miss any weeks.

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I had trouble getting clear information about my exhaustee status when I called the NYS Department of Labor directly. The wait times were insane and when I finally got through, the agent wasn't very helpful. I ended up using Claimyr (claimyr.com) to get connected to an actual NYS Department of Labor representative who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than sitting on hold for hours!

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How much does that service cost? I'm already struggling financially and can't afford expensive services right now.

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It's designed to be accessible - they focus on helping people get through to NYS Department of Labor agents efficiently rather than charging high fees. Worth checking out their site for current options.

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Being an exhaustee also affects how you file if you become unemployed again in the future. You might need to establish a new benefit year rather than continuing your old claim. The NYS Department of Labor looks at your earnings history differently for exhaustees versus people who are still within their original benefit year.

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THE WHOLE SYSTEM IS SO SLOW! I waited almost a month and had to call like 50 times before anyone would tell me what was happening with my claim. They act like they're doing you a favor when it's YOUR money you paid into the system!

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Just be patient - I know it's stressful but 6 days really isn't that long in unemployment processing time. Keep an eye on your my.ny.gov account and make sure you file your weekly claims. Since it was a store closure, you shouldn't have any issues with approval.

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Wait so they can just deny you even if you were laid off?? I thought unemployment was guaranteed if you lost your job. This is making me nervous about my own situation - I was let go last month and still waiting to hear back on my claim.

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No, unemployment benefits aren't guaranteed. You have to meet eligibility requirements and employers can contest claims. But if you were legitimately laid off through no fault of your own, you should be approved.

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File that appeal ASAP! The 30-day deadline is firm and if you miss it you're basically out of luck. I learned this the hard way when I procrastinated on mine.

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