New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ugh the NYS Department of Labor forms are so confusing! I spent forever trying to figure out what they wanted for this question too. I ended up calling but couldn't get through to anyone - typical. If you're having trouble reaching them by phone, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than sitting on hold for hours.

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How much does something like that cost? I'm already stressed about money while waiting for my claim to process.

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It's worth checking out their site for details, but honestly the peace of mind of actually talking to someone who can answer your questions properly is huge. I was going in circles trying to figure out the forms on my own.

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Just be honest on the form. If you have any kind of supplemental insurance through work that covers accidents, sickness, or unemployment, report it. If you don't have any of these coverages (most people don't), then mark no. The workers' comp situation you mentioned is totally separate and wouldn't go in this section.

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I had such a hard time getting through to anyone at NYS Department of Labor when I had questions about this stuff last year. Kept getting busy signals or getting hung up on after waiting forever. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier when I needed to verify my claim details.

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That sounds really helpful! I've been trying to call them for days with no luck.

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The whole system is set up so workers don't have to worry about the funding details. You pay into the system through your work, employers pay their share, and when you need benefits you file your claim. The NYS Department of Labor handles all the backend financial stuff between employers and the state fund.

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When you file your claim, make sure to explain exactly what happened - that it was an economic layoff due to the employer's inability to meet new wage requirements. Don't just put 'laid off' - be specific. Also keep any documentation from your employer about the layoff if they gave you anything in writing. NYS Department of Labor sometimes asks for additional information during the adjudication process.

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The whole minimum wage situation is creating so many problems for small businesses. My friend owns a coffee shop and she's been struggling ever since the increases started. But you're right that workers shouldn't be penalized for economic decisions they had no control over. The unemployment system exists for exactly these situations.

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I had such a hard time getting through to NYS Department of Labor when I needed help with my account login issues. If you run into problems with the website or need to talk to someone, I found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself.

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Interesting, never heard of that before. Did they charge you anything for it?

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They do charge but it was worth it for me since I couldn't get through any other way and needed to resolve my claim quickly.

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Just to add - when you're on my.ny.gov, look for the 'Unemployment Services' section. Don't get confused by all the other services they offer on that site like SNAP or Medicaid. The unemployment section is clearly labeled.

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omg I'm so confused about this stuff too! I thought there were only like 2 types - unemployed or employed lol. This is way more complicated than I expected when I lost my job.

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Don't worry about the technical categories! Just focus on documenting that your job loss wasn't your fault and gathering your work history for the past 18 months.

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THE NYS DEPARTMENT OF LABOR SYSTEM IS SO CONFUSING!!! They make everything needlessly complicated with all these different terms and categories. Just file your claim and answer their questions honestly - don't overthink the economic theory behind it.

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I feel you on the frustration! The whole process feels designed to discourage people from applying.

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