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This whole system is ridiculous! They make it so confusing and then penalize you if you make a mistake. I had income from three different sources when I filed and it took WEEKS to sort out the adjudication because they kept asking for more documentation.
I had similar confusion when I started my business last year. The key thing is keeping your federal and NYS Department of Labor filings synchronized. I use a payroll service now because trying to track both systems manually was a nightmare. They handle the quarterly deposits and annual filings for both federal and state. Worth the cost for peace of mind. If you need to contact NYS Department of Labor directly about your account setup, I used a service called Claimyr (claimyr.com) to get through their phone lines quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works.
How much does a payroll service typically cost for a small business? I'm trying to decide if it's worth it.
Interesting about Claimyr - I've been trying to reach NYS Department of Labor for weeks to set up my employer account.
The NYS Department of Labor online system is a nightmare. Half the time it crashes right when you're submitting and you have to start over. Been dealing with this bureaucratic mess for weeks now. They make it deliberately complicated so people give up and don't file claims.
Few more tips for filling out the online application: 1) Use your legal name exactly as it appears on your Social Security card, 2) For wages, enter gross amount not net, 3) If you worked out of state during the base period you'll need to file an interstate claim, 4) Save screenshots of each page in case something goes wrong. The confirmation number at the end is super important - write it down immediately.
ugh the unemployment system is so messed up... they make you jump through hoops even when you have legitimate reasons for leaving a toxic job. hopefully they approve your claim but be prepared for it to take forever
Cynthia Love
THE SYSTEM IS RIGGED ANYWAY!! They deny people for the stupidest reasons just to save money. I know someone who got denied because they marked the wrong box on ONE weekly claim. ONE BOX! And then it took months to appeal and get it fixed. Meanwhile they're supposed to survive on what?? Nothing??
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Liam Duke
•While the system definitely has flaws, most denials do have legitimate reasons behind them. The key is understanding the requirements upfront and being very careful with your weekly certifications. Small mistakes can cause big problems unfortunately.
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Darren Brooks
same worry here, filed last week and checking my account obsessively lol. at least we're all in this together!
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