New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE SYSTEM IS RIGGED ANYWAY!! They deny people for the stupidest reasons just to save money. I know someone who got denied because they marked the wrong box on ONE weekly claim. ONE BOX! And then it took months to appeal and get it fixed. Meanwhile they're supposed to survive on what?? Nothing??

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While the system definitely has flaws, most denials do have legitimate reasons behind them. The key is understanding the requirements upfront and being very careful with your weekly certifications. Small mistakes can cause big problems unfortunately.

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same worry here, filed last week and checking my account obsessively lol. at least we're all in this together!

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just file one claim and report everything, its not that complicated

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This whole system is ridiculous! They make it so confusing and then penalize you if you make a mistake. I had income from three different sources when I filed and it took WEEKS to sort out the adjudication because they kept asking for more documentation.

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That sounds really stressful! At least you got it sorted out eventually though.

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I had similar confusion when I started my business last year. The key thing is keeping your federal and NYS Department of Labor filings synchronized. I use a payroll service now because trying to track both systems manually was a nightmare. They handle the quarterly deposits and annual filings for both federal and state. Worth the cost for peace of mind. If you need to contact NYS Department of Labor directly about your account setup, I used a service called Claimyr (claimyr.com) to get through their phone lines quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works.

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How much does a payroll service typically cost for a small business? I'm trying to decide if it's worth it.

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Interesting about Claimyr - I've been trying to reach NYS Department of Labor for weeks to set up my employer account.

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Just remember that if you don't file the federal form on time, the penalties are harsh. I learned this the hard way my first year in business.

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The NYS Department of Labor online system is a nightmare. Half the time it crashes right when you're submitting and you have to start over. Been dealing with this bureaucratic mess for weeks now. They make it deliberately complicated so people give up and don't file claims.

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I feel you on the frustration but the system has actually gotten better since they updated it last year. Still not perfect but way more stable than it used to be.

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Few more tips for filling out the online application: 1) Use your legal name exactly as it appears on your Social Security card, 2) For wages, enter gross amount not net, 3) If you worked out of state during the base period you'll need to file an interstate claim, 4) Save screenshots of each page in case something goes wrong. The confirmation number at the end is super important - write it down immediately.

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This is so helpful, thank you! I didn't know about the interstate thing. I worked in New Jersey for 2 months last year, does that count?

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Yes, that would require an interstate claim. You'll need to contact both NYS Department of Labor and New Jersey to coordinate the claim properly.

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Grace Lee

ugh the unemployment system is so messed up... they make you jump through hoops even when you have legitimate reasons for leaving a toxic job. hopefully they approve your claim but be prepared for it to take forever

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You should still file your claim right away even if you're not sure. The worst they can do is deny it, and then you can appeal if you have good documentation of the hostile work environment.

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Good point, I'll file today. Better to try than not try at all.

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