New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

dont forget about people who get fired for stealing or fighting or showing up drunk. thats misconduct and disqualifies you completely. also if you quit to move somewhere else without having a job lined up first

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Thanks everyone. Sounds like my issue is probably the base period since I only started working in March. Going to try filing for the alternate base period and see what happens. Wish they made this stuff clearer from the start!

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Good luck! Make sure you have all your pay stubs ready when you request the alternate base period. It really does help to have documentation ready.

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THE WHOLE NYS DEPARTMENT OF LABOR SYSTEM IS A MESS!! I've been waiting 3 weeks for payments that show as 'paid' and nobody can explain where the money actually went. They act like once it says paid on their end that's the end of their responsibility but what good is that if we never receive it???

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I feel your frustration but getting angry won't help solve the payment issue. Focus on the practical steps to track down where the money went.

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Same thing happened to my cousin last month. She had to file a payment inquiry through the my.ny.gov portal under the 'contact us' section. Took about a week but they eventually found that her payments were being sent to an old account that got closed. They were able to reissue everything once she updated her banking info. Definitely start with checking if your bank account is still active and accepting deposits.

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DONT GIVE UP! The NYS Department of Labor denies tons of valid claims hoping people wont appeal. I got denied twice and won both appeals because I had my paperwork in order. Get your termination letter, pay stubs, anything that proves you were laid off not fired.

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Thank you, I'm definitely going to appeal. Just need to understand what I'm fighting first.

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might be worth checking if your employer reported your separation reason correctly too, sometimes they put down 'quit' instead of 'laid off' and that can cause automatic denials

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If you're having trouble getting through to NYS Department of Labor to check on your claim status or ask questions, I found this service called Claimyr that actually got me connected to a real agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to call for weeks before someone told me about it.

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interesting, never heard of that before. how much does something like that cost?

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They focus more on the value of actually getting through rather than the cost. For me it was worth it because I was getting nowhere with the regular phone system.

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Just to add - make sure you start looking for work right away and keep a job search log. NYS Department of Labor requires you to be actively seeking employment to continue receiving benefits. You'll need to record your job search activities when you file your weekly claims.

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just apply already!! worst case they say no but if u were laid off u probably qualify. i got approved after working only 6 months at my last job but had other jobs before that so it all counted

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The unemployment system is set up to help people exactly like you - workers who lose their jobs through no fault of their own. Don't let anyone discourage you from applying. NYS Department of Labor will review your work history and earnings to determine your eligibility and benefit amount. Even if your weekly benefit is small, it's still money coming in while you job search. File your claim online through my.ny.gov and see what happens.

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