New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching someone at NYS Department of Labor to get clarification on requirements, I had success using Claimyr (claimyr.com). They helped me get through to an actual agent when I couldn't get past the busy signals. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I needed answers about my claim status.

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Never heard of that service before, is it legit? The NYS Department of Labor phone system is definitely impossible to get through to.

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Also make sure you file your initial claim as soon as possible after becoming unemployed. There's a one week waiting period before benefits start, and any delays in filing can push back when you receive your first payment. The weekly claims have to be filed every week even if your initial claim is still being processed.

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If there are any issues with her claim like questions about why she was laid off, it might go into adjudication. That's where NYS Department of Labor investigates further and it can take weeks or even months to resolve. Sometimes they contact the employer to verify information. Just be patient if this happens - calling constantly won't speed it up but I found a service called Claimyr that helped me get through to an actual agent when I needed answers about my adjudication. Check out claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works.

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Adjudication is the WORST part of this whole system!! I was stuck for 6 weeks last year with no explanation whatsoever.

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Hopefully she won't have any issues since it was a clear layoff due to business slowdown. Thanks for the tip about that service though, might be useful if problems come up.

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also tell her to set up direct deposit right away, paper checks take forever and sometimes get lost in the mail

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I had a nightmare trying to get my 1099-G from NYS Department of Labor last year. The website kept crashing and when I called they said I had to wait for it to be mailed. If you still can't find yours online, you might need to call them directly. I used a service called claimyr.com that helped me get through to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals.

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How much did that cost? I've been trying to reach NYS Department of Labor for weeks about my tax documents.

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It was worth it for me since I needed to resolve the issue quickly for my tax filing deadline. Much easier than the endless phone tree.

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Just a heads up - if you received any of the enhanced federal benefits during the pandemic (like the extra $600 or $300 weekly), those are also taxable. Make sure your 1099-G includes everything you received, not just the regular state unemployment amount.

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The whole quarter system is confusing AF. Like why can't they just use your last year's W-2? Would be so much simpler than this base period nonsense

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I think there might be different rules if you don't have enough earnings in the regular base period? Something about an alternate base period that uses more recent quarters but I'm not sure how that works.

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wait so if you get fired you can still get unemployment?? i thought that was only for layoffs and stuff. this is actually good news because my manager has been looking for reasons to get rid of me and now i'm less worried about it

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Yes, being fired doesn't automatically disqualify you. The distinction is whether it was for misconduct or just because they didn't want you there anymore. Performance issues, restructuring, personality conflicts - those usually don't count as misconduct.

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Just make sure you document everything about the safety issues you mentioned. If your employer tries to contest your claim, having evidence that you were fired for legitimate concerns rather than actual performance problems could really help your case. I wish I had kept better records when I went through something similar.

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