New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Abigail Patel

NYS Department of Labor unemployment insurance - who pays unemployment insurance and how does it work?

I'm confused about who actually pays for unemployment benefits in New York. My coworker said employers pay into the system but I thought it came from taxes? I'm about to file my first claim after getting laid off from my retail job and want to understand where the money comes from. Does this affect my eligibility somehow? Also wondering if there's a limit to how much the system pays out total.

If you're having trouble reaching NYS Department of Labor to get more details about your claim, I had good luck with a service called Claimyr (claimyr.com). They help you get through to actual agents when the phone lines are swamped. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand my claim status better.

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Thanks, I'll check that out if I run into problems filing my claim!

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Been paying into this system for 15 years as a small business owner and the rates keep going up. At least now I understand why - supporting people like you when they need it most. Good luck with your claim!

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Salim Nasir

When can you not collect unemployment - NYS Department of Labor disqualification reasons?

I'm trying to understand all the situations where NYS Department of Labor will deny or disqualify you from unemployment benefits. My friend got denied and I want to make sure I don't make the same mistakes when I file next month. I know you can't get benefits if you quit without good cause, but what are all the other reasons? Like what about if you get fired for attendance issues or if you refuse a job offer? I've heard there are also work search requirements that can disqualify you. Can someone break down all the ways you can be ineligible for UI benefits in New York?

If you're having trouble reaching NYS Department of Labor to get clarification on any disqualification or to check your eligibility status, I had good luck using claimyr.com recently. They help you get through to an actual agent instead of dealing with the busy signals and automated system. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and redialing.

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That's interesting, I didn't know services like that existed. Might be worth it since I can never get through on the phone.

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one more thing - if you worked in multiple states you might have issues with which state to file in. has to be the state where you worked most recently or earned the most wages. filing in the wrong state can mess everything up

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Aisha Hussain

What does unemployment cost the employer when filing NYS Department of Labor claim?

My boss is making it seem like me filing for unemployment is going to bankrupt the company or something. He keeps saying how much it's going to 'cost him' when I submit my NYS Department of Labor claim. Is this actually true? I got laid off due to budget cuts but now he's acting like I'm personally attacking him by filing. Can someone explain what the actual costs are to employers when someone files for unemployment benefits? I don't want to feel guilty about something I'm entitled to.

just file your claim already. employers pay unemployment insurance for a reason. if they didnt want to deal with claims they shouldnt hire people. its not your problem what it costs them

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I think the psychological impact on employers is often worse than the financial impact. They see it as a mark against their business even though layoffs happen for legitimate reasons. The actual dollar cost to them is usually pretty minimal compared to other business expenses.

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Kevin Bell

Fired for poor performance - can I still get NYS Department of Labor unemployment benefits?

Just got terminated yesterday from my job at a marketing firm after 8 months. My supervisor said it was due to poor performance and not meeting quarterly targets. I'm honestly shocked because I thought I was doing okay and never got any formal warnings or write-ups. Now I'm wondering if I can even file for unemployment benefits since I was fired for poor performance? Does NYS Department of Labor consider this misconduct? I really need these benefits to pay rent while I look for another job. Has anyone been in a similar situation?

Max Reyes

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I had trouble getting through to NYS Department of Labor when my claim got stuck in adjudication after being fired. Kept getting disconnected after waiting on hold for hours. Eventually found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor in like 15 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth checking out if you run into phone issues.

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Thanks for the tip! I'll keep that in mind if I have trouble reaching them. Hopefully the online filing process goes smoothly.

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never heard of that service but honestly anything that helps you actually talk to someone at NYS Department of Labor sounds worth it

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Just want to add that you should file ASAP even if you're not sure you qualify. There's a waiting period anyway, and if you wait too long you might miss out on benefits you're entitled to. Better to apply and get denied than not apply at all.

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Sofia Gomez

Can someone briefly explain the mechanics of how the unemployment benefits work with NYS Department of Labor?

I'm completely new to this whole unemployment thing and feeling pretty overwhelmed. Just got laid off from my retail job last week and everyone keeps telling me to file for benefits but I honestly have no clue how any of this actually works. Like what's the actual process? How do they calculate what you get? Do I have to do something every week? I tried reading the NYS Department of Labor website but it's like they wrote it in a foreign language. Can someone just give me the basics in plain English?

Pro tip - if you're having trouble getting through to NYS Department of Labor on the phone (which happens a lot), I found this service called Claimyr that helped me connect with an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals when I had questions about my claim status.

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Is that like a paid service? Seems weird to pay someone to make phone calls for you.

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It's worth it when you can't get through for weeks and your bills are piling up. They just help you get connected faster than doing it yourself.

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Don't forget about the waiting week! Your first week of unemployment doesn't get paid - it's like a deductible. So even if you file right away, your first payable week is actually week 2. Caught me off guard when I first filed.

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