New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just make sure you file your claim right away after your seasonal job ends. Don't wait thinking you need to look for work first - you can start the process immediately and then do your job search while your claim is being processed.

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I'm in a similar situation - just finished my seasonal job at a resort in the Catskills. One thing I learned is that you should gather all your employment documents before filing. NYS Department of Labor will want to see your wages from all employers in your base period, not just the seasonal job. Also, if you worked for the same seasonal employer in previous years, that history can actually help establish your work pattern and eligibility. Don't let the seasonal nature of the work discourage you from applying - you earned those wages and paid into the system.

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Check if you had any weeks where you certified late or had issues. sometimes they do adjustments months later. mine had a random $400 show up and it was back pay from May that finally got approved in September.

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I've been dealing with NY unemployment for months and honestly their system is so unpredictable. Last month I got a random $280 deposit that turned out to be legitimate back pay from a week in April where my claim got stuck in "pending" status. The frustrating part is they never sent any notification explaining what it was for - I had to dig through my payment history to figure it out. My advice would be to screenshot everything and maybe set that money aside for a couple weeks just to be safe. If it was a mistake they'll usually catch it pretty quickly, but if it's legit back pay then you're good to go. The whole system is a mess but at least when they owe you money they eventually pay up!

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This is super helpful! I'm dealing with the same thing right now - got an unexpected deposit and no explanation whatsoever. It's so frustrating that they can't just send a simple message saying "hey this is back pay for week X" or whatever. Thanks for the advice about screenshotting everything, definitely going to do that. Did you ever find out exactly which week yours was from or did you just have to guess based on your payment history?

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Just wanted to say thanks for asking these questions! I'm starting my claim next week and this thread has been super helpful.

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I've been dealing with NYS Department of Labor for about 6 weeks now and can share what I've learned. For the pending status - mine stayed pending for almost a month before switching to approved, so don't panic yet. Make sure you're doing your weekly certifications on the same day each week if possible. One tip that helped me: when you do your job search activities, save screenshots or confirmation emails from applications as backup proof. I learned this the hard way when they asked me to verify some of my job search activities. Also, if you're doing any freelance or gig work (even just a few hours), you MUST report it - they cross-reference with other databases and will catch discrepancies.

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This is really helpful advice! Quick question about the freelance/gig work reporting - do you know what the threshold is for reporting? Like if I make $20 from a small task, does that need to be reported too? Also, when you say they cross-reference with other databases, are you talking about like tax records or something else? I want to make sure I'm being completely accurate with my reporting.

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my payment finally came thru this morning! took exactly 9 days like the other person said. check ur account it might be there

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Just checked and YES! Mine finally came through too! Such a relief. Thanks everyone for all your help and advice through this stressful situation!

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So glad to see this got resolved for everyone! This whole thread was super helpful - I'm dealing with a similar delay right now (day 5 of waiting) and was starting to panic. The info about the quarterly reviews and system updates really puts things in perspective. Bookmarking that Claimyr service and the phone number sequence in case I need them. It's crazy that NYSDOL doesn't communicate these delays better - would save everyone so much stress if they just sent out notices when there are known processing issues.

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Totally agree about the communication issue! I'm new to this community but have been dealing with NY unemployment for a few months now. It's ridiculous that we have to rely on forums like this to figure out what's going on with our payments. The lack of transparency from NYSDOL is really frustrating - a simple email or text notification about processing delays would save so many people from panicking about rent and bills. Hope your payment comes through soon! At least now we know 5-9 days seems to be the norm during these system hiccups.

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Just wanted to add that if you do file and get denied, you can appeal the decision. Sometimes NYS Department of Labor doesn't have complete records and additional documentation can help your case. Good luck with whatever you decide to do!

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I went through something similar when I worked as a babysitter for a family that moved. One thing that might help is to ask your current family directly about the tax situation before they leave - they might have been paying into unemployment insurance without you realizing it. Some families do handle the paperwork properly even if they don't always communicate it clearly to their nannies. Also, even if this job doesn't qualify you for benefits, make sure your next nanny position is set up correctly from the start so you're protected in the future. You can ask potential employers upfront if they'll be treating you as a household employee with proper tax withholdings.

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That's really good advice about asking the family directly before they leave! I never thought to just ask them straight up about the tax situation. You're right that they might have been handling it properly but just didn't explain it to me. I'm definitely going to have that conversation with them this week before they move. And I'll make sure to be more upfront about the tax requirements with any new families I interview with. Thanks for the practical suggestions!

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