New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Chloe Taylor

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I'm in a similar situation - just started my unemployment claim last month and have been thinking about doing some freelance writing work. From what I've researched, the key is being completely transparent with NYS Department of Labor about any income. I called their hotline (took forever to get through) and they told me that even if I only make $20 one week, I need to report it. They said it's better to over-report than under-report. Also make sure you're still meeting the work search requirements - they want to see you're genuinely looking for full-time employment even if you're doing side work. Good luck with your consulting business!

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QuantumQueen

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Thanks for sharing your experience @Chloe Taylor! That's really helpful to know they told you to over-report rather than under-report. I'm curious - when you called the hotline, did they give you any specific guidance about how to categorize consulting income on the weekly claims? I'm worried about accidentally putting it in the wrong section and causing problems with my claim.

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Lydia Santiago

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I went through this exact situation about 8 months ago when I started doing some part-time web development work while on unemployment. Here's what I learned: You definitely need to report ALL income, even small amounts. I made the mistake of thinking anything under $50 wasn't worth reporting and got flagged during an audit. NYS Department of Labor is very strict about this. When reporting, make sure you understand the difference between "work performed" vs "payment received" - you report based on when you actually did the work, not when you got paid for it. Also keep detailed records of everything - hours worked, payment amounts, client names. They may ask for documentation later. The good news is that as long as you're honest and keep meeting your job search requirements, having a small business shouldn't disqualify you from benefits. Just make sure your weekly earnings don't exceed your benefit amount too often or they might question whether you're truly available for full-time work.

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This is really valuable advice @Lydia Santiago! I'm curious about the audit process you mentioned - what triggered it and how long did it take to resolve? I'm planning to start my consulting business in the next few weeks and want to make sure I'm doing everything correctly from day one. Also, when you say "detailed records," do you mean I should keep copies of invoices, contracts, and time logs, or is there other documentation NYS Department of Labor typically looks for?

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Olivia Kay

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@Lydia Santiago Your experience is really helpful! I m'actually in the exact same boat - been on unemployment for 6 weeks and considering starting some consulting work. When you got flagged during the audit, did it affect your benefit payments while they were reviewing your case? That s'my biggest fear - that even an honest mistake could temporarily stop my benefits when I really need them. Also, did you find it better to call NYS Department of Labor proactively before starting work, or just make sure to report correctly from the first week you earn income?

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Just be super careful about this. My cousin got in trouble because she didn't report some small payments from her etsy shop and they made her pay back like $2000 in benefits. The penalties are no joke.

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NeonNomad

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Wow that's scary. Did she eventually get it sorted out or did she have to pay the full amount back?

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Liam O'Connor

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I went through this exact situation last year when I started doing some freelance web design while collecting benefits. The most important thing is to be completely transparent - report EVERY dollar you earn, even if it's just $20 for a small project. I kept a detailed spreadsheet of all my business activities and earnings to show I was being honest. Also, make sure you can prove you're still actively job searching - I kept screenshots of job applications and emails with potential employers. The NYS DOL really does check this stuff, so don't risk it. Better to have reduced benefits than no benefits at all.

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This is really helpful advice! The spreadsheet idea is smart - I'll definitely start tracking everything from day one if I decide to move forward with the consulting business. Quick question though - when you say you kept screenshots of job applications, how many job searches were you doing per week to stay compliant? I want to make sure I'm meeting all the requirements while also having time to work on potential consulting projects.

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Elin Robinson

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NYS Department of Labor offices operate Monday-Friday, typically 8:30 AM to 4:30 PM. However, the online system is accessible 24/7 for weekly claims, checking claim status, and uploading required documents. If you specifically need to speak with an agent and can't call during business hours, there's a service called Claimyr (claimyr.com) that can help you get through to NYS Department of Labor representatives. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.

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Alice Pierce

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Interesting, never heard of that service before. Might be worth checking out since I always get busy signals when I try calling.

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I used claimyr last month when my claim got stuck in adjudication. Was way easier than trying to call 50 times a day. They got me connected pretty quickly.

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Beth Ford

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The whole system is so outdated anyway. Why can't they just have extended hours like other government services? Some of us have jobs and can't call during their precious 9-5 window.

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I totally agree! It's frustrating when you're working full-time and need to handle unemployment issues. At least the online system works around the clock, but sometimes you really do need to talk to a real person. Maybe they'll expand their hours eventually as more people face this same problem.

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Emma Davis

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The detection timeline depends on when your employer reports wages to the state. Some employers report new hires within days, others might take the full 20 days they're allowed. Then there's quarterly wage matching. Bottom line - don't risk it, always report work immediately on your weekly claim.

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Lucas Bey

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I work in HR and can confirm that we're required to report new hires to the state directory within 20 days, but most companies do it much faster through automated systems. NYS also gets quarterly wage reports from all employers. The cross-matching happens regularly, not just once a year. I've seen people think they're safe for months only to get hit with massive overpayment demands. Even if you only worked one day and earned $50, report it - the penalties for not reporting can be way more than what you'd lose in benefits.

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Emma Wilson

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I tried both ways and here's what I learned: Online is definitely faster BUT if you have any special circumstances (like working out of state or multiple employers) you might need to talk to someone eventually. Start with online filing and only call if you absolutely have to.

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Jamal Wilson

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Thanks everyone! This is super helpful. I'll definitely go with online filing and try to do it early in the morning like @Amina suggested. Good to know about documenting everything too - I'll make sure to screenshot everything just in case. Really appreciate all the advice!

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StarSurfer

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Smart move going with online! Also pro tip - if the site gives you any error messages, don't panic and restart. Sometimes it still goes through even if it looks like it failed. Wait like 10-15 mins then check your account before trying again. Made that mistake my first time and ended up with duplicate applications 😅

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